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“Very comfortable” 4 of 5 stars
Review of Premier Inn Taunton Central - North

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Premier Inn Taunton Central - North
Massingham Park, Taunton TA2 7RX, England   |  
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Ranked #8 of 18 Hotels in Taunton
London, United Kingdom
Top Contributor
56 reviews 56 reviews
32 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
“Very comfortable”
4 of 5 stars Reviewed November 5, 2012

The hotel was clean and well serviced. Our stay was over two nights whilst visiting relatives. The food etc was well presented at both dinner and breakfasts. The beds were very comfortable to sleep on. The shower could of had more pressure behind it..! It served the purpose on this occasion. Thanks.

Room Tip: Plenty of parking..!
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    61
    58
    32
    11
    2
See reviews for
44
49
15
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
UK
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 18, 2012

I have never stayed at a Premier Inn before but booked this as the Holiday Inn was too expensive for the required dates. All the staff were very pleasant and helpful and the beds were really comfortable. Room heater switches itself off after a time period so you can wake up cold during the night. The worst point that spoilt an otherwise very comfortable night was the noise of people walking around in the rooms above and TV noise from the adjacent rooms. I am certain that these people were behaving quite normally and considerately but the sound insulation is just inadequate. Also the WiFi charge after 30 mins seems a bit parsimonious. All small niggles and an otherwise comfortable stay.

Room Tip: Upstairs rooms should be quieter
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 15, 2012

We stayed here for one Saturday night stop over. Check in was quick and easy. The room was cool with a fan and very clean and new. We were surprised by the quality of the room and had a good night sleep. The bathroom was nice too.

We had breakfast in the morning in the pub next door which was ok but not great. Quality wasn't great but for a cheap bed and breakfast place it was good for the money.

We would stay here again if we need to. Would recommend for a night or two stop over. Does what it says on the tin.

Stayed September 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Top Contributor
176 reviews 176 reviews
72 hotel reviews
Reviews in 99 cities Reviews in 99 cities
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed September 4, 2012

Standard Premier Inn, located next to chain pub which serves the breakfast.
Booked late and paid full rate, a bit expensive for what is on offer. Also booked the breakfast, since I wasn't sure what was available around there. As it happened, there was nothing in the neighbourhood so I would have had to breakfast there in any case.
Ten minute walk from the railway station for anyone arriving by train, although the town centre is a further ten minutes in the opposite direction from the station. Plenty of parking if arriving by car.
Only real niggle here, apart from the mediocre quality of the food at breakfast, was the charge for Wi-fi. First half hour was free if you logged in, payment after that. At a time when most chains are beginning to relaise that people expect free wi-fi, Premier persists with this nonsense about charging for the service. This will change; the group that owns Ibis and some other hotels has now stopped charging for wi-fi, so these are probably a better bet if trying to get work done.
A few of the guests appeared as though they might be being put up by social services under a B&B programme for people on the housing list, but maybe I am being unfair and they were just particularly rough with badly-behaved kids. They didn't cause me any problems except for making a lot fo noise at breakfast time and in the corridors early the night before. I still got a good night's sleep in any case.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 21, 2012

It was stiflingly hot in every part of the building despite all windows being open. They have fans in all rooms and extra fans available so this is obviously a real problem. There is no air con and none of the extra fans reduced the temperature. It was 27 degrees in our first floor room early in the morning, no. 31. The outside temp was about 18 at the time. It was so bad I couldn't face another night there, we were offered a full refund and we moved to the Holiday Inn Express a few miles away. (helpful receptionist)
Breakfast is served in the rather scruffy, hot, ( air con not on ) pub alongside, it did not look as though it had been cleaned from the night before. When we arrived at 8.30 a.m. there were no clean tables, no bowls and no cups available. The cereal dispensers did not work and there were only 2 or 3 staff on duty who were very harassed. The food, however, was good.

Room Tip: don't go there - I can't imagine what the room temperatures would be like when the weather o...
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Laura Gibbins-Social Media at Premier Inn Taunton Central - North, responded to this review, September 4, 2012
Thank you for your review.

At Premier Inn it remains our main objective to deliver a high level of service in all our establishments, and we do apologise that on this occasion we failed to do this.

Your comments have been noted and will be duly followed up by both our Customer Services Team and the Management team at this hotel.

Once again thank you for your review, we do hope to welcome you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 15, 2012

Stayed here for a couple of nights at the start of August. Hotel staff friendly and helpful. As my title says "sound proof walls" this being because i could hear everyword that next door were talking about and what they were doing and this was at 3 in the afternoon!! other than that Beds really comfy, room was spotless and we would stay again.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kinross, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 13, 2012

The hotel itself is nice and clean and found the resturant ok as well BUT this is not the hotel to stay as there is a busy road next to it.Myself and two friends stayd there on saturday 11th august for the night it cost me £166.00 for two rooms which were clean and tidy but due to the heat the windows had to be opend and beleve me the traffic is on that road all hours NOT a Good nights sleep had by all at all so would not recomend this hotel at all due to the noise from the traffic the staff were nice and friendly

  • Stayed August 2012, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Laura Gibbins-Social Media at Premier Inn Taunton Central - North, responded to this review, August 30, 2012
Thank you for taking the time to review your stay at our hotel.

It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards.

Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Taunton Central - North

Address: Massingham Park, Taunton TA2 7RX, England
Phone Number:
Location: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#5 Family Hotel in Taunton
#8 Romantic Hotel in Taunton
Price Range (Based on Average Rates): $
Number of rooms: 80
Reservation Options:
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Also Known As:
Premier Inn Taunton Central (North) Hotel Taunton
Premier Inn Taunton Central - North Somerset

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