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“Nice place....” 4 of 5 stars
Review of Salisbury House Hotel

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Salisbury House Hotel
3.0 of 5 Hotel   |   14 Billetfield, Taunton TA1 3NN, England   |  
Hotel amenities
Ranked #16 of 18 Hotels in Taunton
Bedford
Top Contributor
115 reviews 115 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
64 helpful votes 64 helpful votes
“Nice place....”
4 of 5 stars Reviewed October 4, 2012 via mobile

Nice place friendly efficient staff made for a pleasant business night stop over. Shame there is no bar in this hotel.... ( doesn't that make the place a guest hose?).
Great fresh breakfast.... But no beans...

No bar and no beans is why I haven't rated this clean friendly hotel 5*

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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102 reviews from our community

Traveler rating
    22
    35
    28
    11
    6
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15
34
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 12, 2012

Have used this on several occasions.The rooms are clean and well appointed,breakfast is good but there is no facility for meals so in my view this is more a guest house than a hotel
The staff are efficient and polite but the place is souless.As it is an ideal ptace for my business meetings I will continue to use it and I have no real complaints,

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stoke
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 6, 2012 via mobile

It isnit cheap at £90 per night but I was really pleased with value for money. The staff were very friendly and would do anything requested. The breakfast was brilliant . As much as you could eat with cereals and full English .
The rooms were nice and tidy and cleaned to a very high standard.
Location was perfect with the town only a hundred yards away. I would not hesitate in going here again

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Coventry, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 15, 2012

My wife and I stayed here last night and cannot understand how it only has two stars. There is ample parking the room was nicely decorated and very clean and tidy. The staff were curtious and efficient and the breakfast was very nice.It is idealy situated for access into the town centre, maximum two minute walk.We stay in many hotels and cannot understand how this only rates as 2 stars, I think a couple must have fell off.

Room Tip: We had room 12 and it was fine.
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wiltshire
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 27, 2012

We stayed here when we went to the Elton John concert at Somerset Cricket Ground. It's more like a Guest House than a hotel, but it's clean and comfortable. Great location for anyone going to cricket matches and just up the road from the main High St in Taunton. We're certainly return if we get tickets for cricket matches.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Portsmouth, United Kingdom
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 13, 2012 via mobile

This hotel needs to get its service up to date, breakfast finished at 09.00 so at 09.15 all I could have is tea and toast. Room number 7 is a bit small, no net curtains in the room or bathroom so you feel a bit exposed having a shower and looking down the street or dressing in view of the building opposite. Daycor is very dated, bathroom light above mirror not working. Offerd no bill for my stay just the cc receipt.

On a positive this hotel is spotlessly clean. Stayed for two nights will not be going back.

Stayed June 2012, traveled on business
Was this review helpful? Yes 4
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Malmesbury, United Kingdom
Top Contributor
62 reviews 62 reviews
20 hotel reviews
Reviews in 39 cities Reviews in 39 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed May 29, 2012

I've read the last review and had a frighteningly similar experience with a large party where we had to be away early and they refused to put milk out for us just for cereal. This place brands itself as a hotel but I would describe it as a very nice guest house. From the outside, it doesn't look particularly inviting but my fears were quelled once inside when I saw the rooms which were very nice and spacious. It is centrally located and handy for all amenities. It has limited parking spaces, but we managed to get a space without too much difficulty. The girl on the desk was very pleasant. That's where the positives stopped really. Our party accepted that an early start would mean no cooked breakfast. Even proper hotels would struggle to do this. But to refuse milk for cereal or even try to help us? This 'hotel' is a 2 star 'hotel'....it's not difficult to see why. Avoid unless you don't have an early start and can fit in around the chef's working hours, or are happy to take your own breakfast. I will never stay at this guest house again and will certainly put all my business friends off it at every opportunity. Customer service ? Zero stars.

  • Stayed May 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
style11, General Manager at Salisbury House Hotel, responded to this review, June 2, 2012
It is such a pity to receive an unreasonable review when a sincere member of staff politely declined a request for breakfast for 5 rooms at 5 am which would have created staffing issues given the very short notice. Petulance does not achieve results. However I am pleased you found the hotel comfortable and well located.
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Additional Information about Salisbury House Hotel

Address: 14 Billetfield, Taunton TA1 3NN, England
Location: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #16 of 18 Hotels in Taunton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Salisbury House Hotel 3*
Number of rooms: 17
Official Description (provided by the hotel):
Elegant Victorian Family Owned Hotel in unrivalled Town Centre location. Built in the 1850's the hotel has retained many gothic features including arched doorways, stained glass windows and a fine oak staircase.The well proportioned bedrooms all en-suite are tastefully designed for your comfort whether corporate or leisure guest.Four Poster and ground floor rooms available. Free internet access Car Park. Licensed. ... more   less 
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Also Known As:
Salisbury Hotel Taunton
Salisbury House Hotel Taunton, Somerset

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