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“Great stopover destination.” 4 of 5 stars
Review of Holiday Inn Taunton M5, Jct. 25

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Holiday Inn Taunton M5, Jct. 25
3.0 of 5 Hotel   |   Deane Gate Avenue, Taunton TA1 2UA, England   |  
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Ranked #10 of 18 Hotels in Taunton
Barnsley, England, United Kingdom
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
“Great stopover destination.”
4 of 5 stars Reviewed June 4, 2013

Stayed here for one night on the way to our family holiday in st ives. We chose a family room and the dinner option which allowed for a set 3 course meal from various options. Room was fairly standard one double bed plus one sofa bed nothing out of the ordinary. All staff were incredibly courteous, chatty and fantastic with our children (6 yrs and 15 months), the hotel provides toys/games for the kids, a small library of bedtime reading, free bedtime cookies plus the children both received a welcome pack containing things to colour, pens and sweets. Dinner was from a set menu within the general menu and all dishes had were very nice, breakfast had everything you could think of plus a pancake machine which really impressed our eldest. We also visited the pool at the attached health club which was fairly good, typical pool, very clean and you could also have used the gym but it did look.very small. I think if we visit st ives again next year this will definitely be where we over-night on the way down,

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, June 26, 2013
I hope that you enjoyed a wonderful holiday in St Ives.

It is great to hear that by staying here you added an extra night to your holiday!

Really look forward to seeing you again next year.

Chris
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426 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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  • French first
  • German first
  • Japanese first
  • Portuguese first
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English first
Watford, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 3, 2013 via mobile

We have stopped off at this holiday inn when travelling to the south west before. Good location for the motorway and onward journeys. Always clean, friendly staff, good breakfast selection in the bright clean dining area. If you like to start, or end, the day with some exercise the small gym and pool are great, and free for hotel residents. Walking in the area very nice too.

Stayed May 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, June 26, 2013
Thank you for taking the time to post such a great review.

I do hope that we have the opportunity to look after you many more times in the future.

Kindest Regards

Chris
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Cleethorpes
Top Contributor
84 reviews 84 reviews
31 hotel reviews
Reviews in 39 cities Reviews in 39 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 2, 2013

Stayed one night May 2013.A fairly new hotel,ideally located very close to the M5.Open plan airy reception/bar/restaurant.Room adequate clean and tidy with a pleasant en-suite,Breakfast buffet above expectations and dinner good.Our only minor problem was that at dinner we only ordered a main course and a bottle of wine-both of which took 35 minutes to arrive,The wine shoud have been presented earlier,and we also found the restaurant staff attentive but a little irritating when referring to us constantly as "you guys".Perhaps sir and madam would have been more appropriate,but this may be a sign of age!Overall staff were very helpful and check-in/out very efficient.A gym/pool is attached and included in the price.Free extensive car park and I would highly recommend this a a covienient stop-over when travelling to/from the south west or exploring the local area

Room Tip: Worthwhile upgrading to level above standard
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, June 26, 2013
Thank you for posting such a nice review.

I am very pleased to say that we have used your review in a number of coaching sessions about expectations. Whilst we work hard to deliver a relaxed experience it is very important to me that we are always appropriate regarding our clientèle.

Thank you for bringing this up - and thank you again for your review.

Chris
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Redruth, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 26, 2013

We arrived on the Thursday afternoon to a friendly welcome.Our room was spotlessly clean and the shower was amazing after the trip up from Cornwall.The beds were so comfy and clean too.We ate at The Harvester the first night and enjoyed it so much the second night too.It is walking distance from Taunton which was a bonus.Breakfast was a good start to the day,we would definitely stay here again,thank you

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, June 26, 2013
Thank you for leaving such a great review.

Wonderful to hear that you enjoyed your stay so much - we look forward to seeing you again soon!

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 26, 2013

Myself, my wife and our son stayed here as a stopover on route to Cornwall and we couldn't be more happier with our stay at this hotel! The room was nicely laid out and travelcot as requested for our son was already in the room, set-up for use as well! We used the onsite swimming pool, though it had swimming lessons on for local children at the time, only half of the pool was out of use but this didn't matter. The breakfast was lovely, lots of choice though the pancake making machine had broken on this particular morning, much to my wife's dissapointment but again this did not spoil it!

We will certainly consider staying at this hotel again, mainly for its convience of access from the M5.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, June 26, 2013
Thank you so much for such a kind review.

Look forward to seeing you next time!

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2013

Quick check in at reception rooms clean and tidy . Good nights sleep from a comfortable bed.
Buffet breakfast was excellent quality. All staff very welcoming even the duty manager went out of his way to enquire if everything was ok . Well done guys will be back. Only 4 stars due to wifi not being free to guests

Stayed May 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, May 22, 2013
Thank you for such a great review.

We all look forward very much to seeing you again soon.

Chris
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Somerset
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 13, 2013

I held a meeting here for 22 people and the room size was excellent, the staff were excellent and the location is great.

The reception team were very friendly as we're the conference team. The was ok, but not a lot of variation.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, May 22, 2013
Thank you so much for your kind review.

Great to hear such positive feedback about our Meetings too here on Tripadvisor!

Thank you, and kindest regards.

Chris
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Additional Information about Holiday Inn Taunton M5, Jct. 25

Address: Deane Gate Avenue, Taunton TA1 2UA, England
Phone Number:
Location: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Taunton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Taunton M5, Jct. 25 3*
Number of rooms: 99
Official Description (provided by the hotel):
Holiday Inn Taunton in Somerset is ideally located for both business and leisure guests, conveniently located at J25 off the M5, on the edge of Taunton near the Somerset County Cricket Ground. Taunton, nestling on the banks of the river Tone, is the gateway to Devon and half way house to Cornwall. Bridgwater, Wellington and other parts of Somerset are all within easy reach. Nearby attractions are Dartmoor and Exmoor with 14 areas of natural beauty and over 600 miles of dramatic coastline. The Holiday Inn Taunton has a Spirit club with indoor 15 metre swimming pool, sauna, solarium and fully equipped gym.This Somerset Hotel has 99 air conditioned bedrooms including wheelchair accessible rooms and 24 hour room service. Our large lounge area, which serves a wide selection of food and beverages, is ideal for informal meetings or just relaxing. (Under 12s Stay & Eat Free) With 12 conference rooms that can accommodate from 2 - 280 delegates in purpose built air conditioned rooms with high speed internet access suitable for meetings, training, presentations, banquets, weddings, reunions & parties. We also have external team build areas. Holiday Inn Taunton has ample free parking and is suitable for coaches. ... more   less 
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Also Known As:
Holiday Inn Taunton m5, Jct. 25 Hotel Taunton
Taunton Holiday Inn
Holiday Inn Taunton M5, Jct. 25 Somerset

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