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“brilliant family weekend” 5 of 5 stars
Review of Holiday Inn Taunton M5, Jct. 25

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Holiday Inn Taunton M5, Jct. 25
3.0 of 5 Hotel   |   Deane Gate Avenue, Taunton TA1 2UA, England   |  
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Ranked #9 of 18 Hotels in Taunton
Exeter, United Kingdom
1 review
1 helpful vote 1 helpful vote
“brilliant family weekend”
5 of 5 stars Reviewed December 3, 2012

For my 75th birthday we chose to try this hotel and what a perfect choice it turned out to be. The family numbered 21 including 2 under 5 annd 9 teenagers. What a welcoming staff both at reception and the restaurant. How nice to see them smiling and looking after us. How nice to make coffee, biscuits and a tin of chocs available all day.We have stayed at Holiday Inns many times but this was the best.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, December 30, 2012
Glad to be of service!

Just like the Yellow Pages, we are not just here for the dull and mundane. The business meeting - or quick stop over is all well and good - but it is wonderful to hear that we helped you enjoy such an auspicious occassion - and provide some lovely memories.

Thank you for taking the time to write.

Chris
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404 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Southampton, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 2, 2012

We stayed at this hotel when meeting family for a christmas get together, the hotel was lovely and the staff were very friendly and accommodating. We were given complimentary mulled cider and chocs for the children,the swimming pool was great and kept the children entertained.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, December 30, 2012
Thank you.

My team work hard to try to get the feel of warmth and homliness just right here - so you can concentrate on relaxing and enjoying yourself!

Thanks for noticing - and posting a comment.

Hope to see you again soon.

Chris
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Penzance, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed December 2, 2012

On arrival:
Friendly welcome by staff. Reception / bar a bit dated, but ok.

Room:
Small and with a connecting door that we didnt request and would have preffered to not have. The doors are only lockalbe with a chain as the doors dont lock as expected inside. Not very happy with that i must say. Alsthough the room was small - the bed was comfortable and the bathroom was clean and functional and toiletries provoded for your use.

There is a swimming small pool available to use and a reasonable size gym - we didnt use either so cant comment on quality.

Food :
ate there on our first night only and the food was fine - service good. Restaurant area clean.
Breakfast was a help yourself job and there was plenty to eat and coffee/tea readily available.

Over all a pleasent stay.

Room Tip: Try and secure room type in advance if you can - we didnt which is why we ended up in a twin and not...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheddar, United Kingdom
Top Contributor
171 reviews 171 reviews
42 hotel reviews
Reviews in 68 cities Reviews in 68 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed December 2, 2012 via mobile

Booked for £49 with booking.com. Bargain.

Right by motorway. Good rooms. Nice pool and sauna. There's a gym as well. Sky tv in bar,

Best bit was service, which was really good. Friendly helpful staff that made it easy and enjoyable

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, December 30, 2012
Thank you so much.

Offering consistent warm and friendly service is our ultimate aim, and it is so good to hear when our guests let us know that we are on the right track.

Thank you again and we hope to see you again really soon.

Chris
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Wales
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 30, 2012

We stayed here for a weekend away to celebrate our wedding anniversary. We wanted to see a few things and having stayed here before this seemed the ideal choice. The staff were very helpful and although the hotel appeared to be full up there wasn't a lot of noise or waiting for meals.
We had dinner in the restaurant both nights and when the waiter found out it was our anniversary (not difficult when we ordered champagne) he arranged a firework in my pudding which was a lovely surprise. Breakfast had a lot of choice and they didn't start clearing away until 10.30 rather than the 15 minutes before as is often the case.

Room Tip: I wouldn't go for an executive room as they're the same size as the others and you can;t use...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, December 2, 2012
Happy Anniversary!!!!

......and thank you so much for your kind review. Next time I eat in the Resataurant I'm going to ask for a firework!

Hope to see you again really soon.

Chris
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Grantham, United Kingdom
Top Contributor
107 reviews 107 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 30, 2012

I stayed here for a couple of nights whilst working. On arrival, reception were extremely pleasant and helpful. Hotel has ample free car parking and is easy to find and access.

Room was a little dated and tired, but perfectly adequate for my needs and a short stay, although it was almost impossible to shower without drenching the floor! Usual provisions made such as soap, shampoo, tea and coffee etc.

Bar and lobby area is very modern and comfortable with pleasant staff and a good range of drinks. Restaurant had a reasonable menu, although not extensive and some things had ran out. It was also quite pricey. On the second night however, there was some sort of function and the hotel guests who wished to dine were put in a small side room with bright lights and no atmosphere. I felt a bit let down to be disregarded this was as usually hotels put their guests first.

In summary, this hotel is good and what I expected so I would recommend and stay again.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, December 2, 2012
Thank you so much for your review - and your very kind words about the hotel and our team.

However - I must apologise if there was a lack of ambience in the dining room on the second night. I shall personally ensure that we work harder and plan better to ensure that this doesnt happen again.

Kindest Regards

Chris
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Dongguan, China
Top Contributor
176 reviews 176 reviews
126 hotel reviews
Reviews in 85 cities Reviews in 85 cities
267 helpful votes 267 helpful votes
4 of 5 stars Reviewed November 27, 2012

We spent a Saturday night in an Executive Double for £70; hotel is good but looking slightly dated, parking free and extensive, toiletries good (inc bathrobes) and roomservice was truly excellent.

The location is next to the M5, so I wouldnt expect anyone staying here not to have a car. In that case, the location is good - there is a Costcutter minimarket in the adjacent petrol station and Taunton centre is only 5 minutes away

Overall, at this price, I would stay here again and am happy to recommend the place

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, December 2, 2012
Great to read your kind review - and especially your wonderful assessment of an excellent room service.

We are working hard to keep improving our service and our Food offering so it's really nice for this to be recognised.

Thank you so much

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Taunton M5, Jct. 25

Address: Deane Gate Avenue, Taunton TA1 2UA, England
Phone Number:
Location: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Taunton
#7 Business Hotel in Taunton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Taunton M5, Jct. 25 3*
Number of rooms: 99
Official Description (provided by the hotel):
Holiday Inn Taunton in Somerset is ideally located for both business and leisure guests, conveniently located at J25 off the M5, on the edge of Taunton near the Somerset County Cricket Ground. Taunton, nestling on the banks of the river Tone, is the gateway to Devon and half way house to Cornwall. Bridgwater, Wellington and other parts of Somerset are all within easy reach. Nearby attractions are Dartmoor and Exmoor with 14 areas of natural beauty and over 600 miles of dramatic coastline. The Holiday Inn Taunton has a Spirit club with indoor 15 metre swimming pool, sauna, solarium and fully equipped gym.This Somerset Hotel has 99 air conditioned bedrooms including wheelchair accessible rooms and 24 hour room service. Our large lounge area, which serves a wide selection of food and beverages, is ideal for informal meetings or just relaxing. (Under 12s Stay & Eat Free) With 12 conference rooms that can accommodate from 2 - 280 delegates in purpose built air conditioned rooms with high speed internet access suitable for meetings, training, presentations, banquets, weddings, reunions & parties. We also have external team build areas. Holiday Inn Taunton has ample free parking and is suitable for coaches. ... more   less 
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Also Known As:
Holiday Inn Taunton m5, Jct. 25 Hotel Taunton
Taunton Holiday Inn
Holiday Inn Taunton M5, Jct. 25 Somerset

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