On arrival found the car park to be full with restaurant customers cars
No one on reception which is a scruffy desk at the entrance to the restaurant. Paper work, wires and just looking temporary and disorganised.
When someone did show up we got our key and were directed up the stairs past the restaurant toilets, along a corridor with doors open on to cleaning storeroom
The room when we opened the door was barely big enough for the two of us, having to rotate around each other to pass by the bed which almost filled the room.
What floor space there was meant that putting a bag down meant having to step over it to walk around the bed. Likewise getting into the shower room with two peopl at the same end of the room was tricky.
Room had drill holes above the curtain rails not filled, tea stain splashs on the walls beside the bed (everything in this room was beside the bed) the duvet had unidentified "crumbs" and pubic hair and the carpet under the bed and bed side tables had obviously never been hoovered, the dust was that thick including allsorts of detritus such as feathers!
On complaining we were told all the rooms were like this but we could leave if we wanted. We left and immediately found a better hotel
This is a restaurant with a seperate hotel on top as an afterthought, making your money with a little bit of accomodation may make sense if you did it right, this was the worst sort of low effort. My partner wouldn't eat in the restaurant after seeing how the hotel was run.
The hotel devalues the restaurant at best at worst is loosing it custom
Probably the worst hotel stay for a long time and that includes trips to less ideal areas such as west africa...
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- Also Known As:
- Milsoms Hotel Poole, Dorset