Perfect location for me as I was working in Hitchin and Welwyn Garden City so choose this hotel as it was between the two and easy to access from the A1.
The plus point with the Premier Inn brand is that you know exactly what to expect. The rooms all look identical and have the same large comfy bed.
I was however surprised with the level of service as not only were all the staff very polite and friendly, they even managed to keep me in the same room as I'd booked two nights under different reservations. Most hotels would have probably messed this up and I would have needed to move rooms.
I'd have no concerns booking here again.