Rooms very comfortable and clean. However, as we were there as a family to attend an occasion the following day, we arrived in the evening. No facilities for bar meals, though they were served. The place was shabby, dirty, and the ladies & gents loos were a disgrace. We complained about a blocked toilet and a broken tap (we were there midweek not a weekend) the following day we left around midday, and guess what, the toilet was still blocked and the tap was still hanging off the sink.
We found a lot of empty rooms around the bar area, totally wasted space, could have had nice chairs and facilities for eating there. The hotel has a really bad name around Stevenage, all my relatives told me that we should have told them we were staying there and they would have advised against it.
Dirty, empty, shabby and totally horrible, wished I had stayed in my room all evening!
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- Also Known As:
- Best Western Stevenage
- Stevenage Best Western