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“Not good” 2 of 5 stars
Review of Eastern Spice

Eastern Spice
418 Woodbridge Road, Ipswich, England
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Ranked #48 of 345 Restaurants in Ipswich
Cuisines: Indian
More restaurant details
Restaurant details
Dining options: Delivery, Late Night
Description: type in "eastern spice ipswich"
Ipswich, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
“Not good”
2 of 5 stars Reviewed March 18, 2014

This indian is well run regarding their marketing and promotion price (40% discount - although you have to buy a lot of grub to qualify for the discount!).
The food i received last week was very poor. The sauces were not tasty, very bland and the korma was far too thick & sweet. Also the naan bread was awful.
Time to try somewhere else.

Visited March 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternSpice, Manager at Eastern Spice, responded to this review, March 21, 2014
Hello Stuart C, thank you so much for your honest feedback. We appreciate your feedback and are ever so sorry about the service you had from us. We will make sure you get nice and hot food specially korma, naan bread also an absolutely brilliant service next time! Please send us a email on easternspice418@hotmail.com and we will sort something out for you. I am sure we won't disappoint you second time and can make you come back to us :)
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75 reviews from our community

Visitor rating
    45
    12
    5
    6
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
1 review
“Perfect”
5 of 5 stars Reviewed February 28, 2014 via mobile

Lovely as always, we always get delivery but on valentines day they delivered our order quite late however the food makes up for it and we also received a letter of apology and a £20 voucher. Lovely service and great food! Will definatly order again from here!

  • Visited February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternSpice, Manager at Eastern Spice, responded to this review, April 1, 2014
Hello PaigeandAlex, thank you for leaving us a review, we are really pleased that you are happy with our service and ever so sorry about the valentine night. We are really glad to hear that you liked our voucher that we sent to you about that night. Please visit us again; we hope to see you soon :)
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Contributor
16 reviews 16 reviews
7 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
“first. ...and last visit”
3 of 5 stars Reviewed January 4, 2014

After a recommendation and reading the reviews on here we didnt hesitate to give this a try when we fancied an Indian this wknd. Unfortunately from the off I was disappointed, the delivery was half an hour late, no apology neither. My balti sauce was fantastic have to say, but what ruined it was the lamb. Tough and grissly, I was very disappointed. My husbands jalfrezi was pretty much cold. And for 4 quid we did expect the ricto be a little more than a tiny child's size portion. Not impressed and will not be returning.

  • Visited January 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternSpice, Manager at Eastern Spice, responded to this review, May 19, 2014
Thank you so much for your honest feedback. we are ever so sorry about the service you had from us. We will make sure you get hot food, proper service next time. Please send us a email on easternspice418@hotmail.com and we will sort something out for you :)
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Ipswich, United Kingdom
1 review
“Not as good as it once was”
3 of 5 stars Reviewed December 21, 2013

This used to be a great take away but I stopped using it, after getting half empty rice portions. And noticing the quality of the dishes had gone down, and were being padded with potato to fill some of them. No wonder they are advertising so much. Bring back the quality of the food.

  • Visited May 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternSpice, Manager at Eastern Spice, responded to this review, May 19, 2014
Thank you so much for your honest feedback. we are ever so sorry about the service you had from us. We will make sure you get hot food, proper service next time. Please send us a email on easternspice418@hotmail.com and we will sort something out for you. Im sure we can make you come back to us :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, United Kingdom
Reviewer
4 reviews 4 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Seriously - what's not to love?”
5 of 5 stars Reviewed December 21, 2013

I have been a regular customer of Eastern Spice in Ipswich for the last 18 months or so. I have them deliver me food about once every month. It is delicious, delivered in a timely manner and arrives piping hot. As a regular customer I receive a generous discount and about once a month they even text me a really bad joke! What more could you possibly asks for?

  • Visited December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EasternSpice, General Manager at Eastern Spice, responded to this review, May 19, 2014
Hi Stephen L, thank you so much for leaving us a lovely review on our tripadvisor page. We are absolutely delighted to know that you liked our food so much. Take care and please keep visiting us. Thank you :
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