We booked a last minute break and while we were happy to find a hotel that still had a room left at such short notice i wish i had booked a little earlier and found somewhere else. Nice greeting on arrival was probably the only pleasant part of our stay. For the price that we paid the room was very much overpriced as although the view was nice the room was tiny and the bathroom something that only a small child would feel comfortable in. Had a poor nights sleep on an uncomfortable bed and at 630am the hotel seemed to get woken up by dozens of people leaving to go home which in itself should not be a problem but as the walls seemed paper thin it was impossible to get back to sleep. After breakfast we tried to have a snooze before check out but this was also made impossible by all the noise made by cleaners outside our room and again paper thin walls meant that any movements or cleaning next door at 9am made sure that no snooze would be possible. On check out i was not asked if my stay was a good one or not and so i made it my point to say that we had not enjoyed our stay due to the noise by people checking out or the cleaners. Surprisingly the lady seemed shocked about me complaining about the constant noise I was spoken to as if it was normal for cleaners to be making such noise at 9am and that why would anybody try to sleep in at this time..?! As check out is 11am surely some people would like to have a lazy start to the Sunday morning but not in this hotel. The lady who i spoke to surely needs a crash course on customer relations as she left the taste in my mouth even worse than it already was from an overall very unsatisfactory stay. This hotels ranking in trip advisor seems about right. This is my first time ever on trip advisor which surely says it all about the feelings of my stay.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, LateRooms and Odigeo so you can book your Somerset Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Somerset Hotel Llandudno, Wales