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“Value Hotel” 4 of 5 stars
Review of Bay Marine Hotel

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Bay Marine Hotel
The Promenade, Llandudno LL30 1AN, Wales   |  
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Ranked #46 of 64 Hotels in Llandudno
Telford, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“Value Hotel”
4 of 5 stars Reviewed September 13, 2013

As a party of 4 people, we had a self-drive holiday based at the Marine Hotel in Llandudno.This hotel is a 'Bay' hotel, & the holidays are run by Shearings Group. We had a long weekend ( Friday to Monday), & although the weather was not the best,we enjoyed the facilities of the hotel.I used the swimming pool a couple of times, & the pool was lovely & a real asset when the weather deteriorated, The quality of the food was very good, being hot & of good quality. My wife & I paid extra for a sea view, & we found this a good option as our room was much larger than our friends' room which was a 'standard' room. They had no real view, but as they were late in booking, they couldn't get a sea view room. Value for money, this hotel is excellent compared to other hotels in the same area of Llandudno

Room Tip: A sea view room is much better, especially if the weather makes you stay inside the hotel
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, September 30, 2013
Hi Glyn W, Thank you for taking the time to make a post. It is good to read that you and your friends enjoyed your holiday with us. Marcus Williams, General Manager
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507 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
  • English first
  • Any
English first
Stockport, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 30, 2013

After initial checking in problems which were resolved a few hours later we went to our room which was at the front of the hotel on the top floor. Initially it looked very nice but then we found the toilet was dirty and a mouldy shower cubicle. The water pressure is extremely poor and we struggled to get any water from the shower having to resort to washing in the sink. We had a fabulous view of the bay from our window. Usually when we stay in 3 star hotels the bed is often pushed up against the wall on one side however we were pleased to find a spacious room which also had good quality tea & coffee facilities. Our carpet was badly stained in places. The bed was extremely firm (which we like) however it is the noisiest bed I have ever slept in.
We had excellent service from our waitress for the first 2 days (I think her name is Egle) and she managed her guests dining requirements with absolute efficiency and friendliness. This experience sadly did not continue for our remaining 2 days when she wasn't in. The food portions are not large (although fine for us) however the quality of the food is very good.
We declined to use the entertainment facilities as we didn't like the room. The bar adjacent to the reception is far too small for purpose when the hotel is busy however the staff are friendly.
The hotel is situated in a good location for all facilities however the disabled ramp was under repair whilst we were there so anyone who would have difficulty with 4 very deep steps should make enquiries before they arrive. You have to walk through the centre of the cabaret room when you want to go to your room (and actually cross the small dance floor) which is not good at all when it is full and the act is on. There are no complimentary toiletires in your room upon arrival-you have to go to reception and ask for them.In summary I'd say that we had an 'ok' weekend but we are unlikely to use this hotel again.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, September 3, 2013
Hi SharonStockport, I am sorry you did not find us completely to your liking but thank you for your positive comments. Marcus Williams, General Manager
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carlisle
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 28, 2013

We booked this hotel through Caledonian Travel, it was a cabaret week but we never stayed in as the "cabaret room" was in the shape of a T and it smelt very musty and was too hot to sit in, you even have to walk pass the cabaret at the bottom of the T if you wanted to go to your hotel room! The room itself was satisfactory if a little small.

My husband chose the Chef's specials and was very disappointed, I thought the meals were okay.

Would have to say we loved LLandudno and we will definately go back there but NOT to this hotel.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, September 27, 2013
Hi flutterCarlisle, I am sorry you did not stay for the entertainment, the room is T shaped but the entertainers work hard to address all guests who come to watch the show. I'm glad that you found your meals acceptable, as your husband did not enjoy the chef's special I am sure we could have offered an alternative. Marcus Williams, General Manager
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Nelson, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2013

A really enjoyable stay. Excellent location right on the sea front. The food was very good and rooms small and rather dated but clean. The entertainment was very good , especially Sheila the female vocalist. I enjoyed having the pool to myself !

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, September 27, 2013
Hi Susan Q, I am glad you enjoyed your stay with us and thank you for scoring us so highly.Hopefully you will come back and see us again. Marcus Williams, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 27, 2013

Lovely stay at the hotel. Great location right on the beach front, friendly staff, the food, rooms. entertainment was average but ok for a 2 night stay, Friday night entertainment was husband and wife and they were good fun, Not sure a could have stayed longer than that though. Hotel could do with being modernised especially the restaurant it looks tired. Lots to do and see around the area and if your in a car lots of other sights to visit in conwy and other places.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, September 27, 2013
Hi 120871Nicola, I am glad you enjoyed your stay and thank you for praising the staff. We do have an ongoing programme of refurbishment with lots planned for the future. Thank you for your post. Marcus Williams, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 27, 2013

big hotel .very old.looks good from outside..
right on prom.views fantastic from hotel..
5 minutes from railway station.
there for 4 days they never changed the towels.you have to ask at desk for complymently.soap and shower gel..t v only picks up 5 stations.staff very good.but rushed of there feet at meal times.dont think they have enough.
food very average..very clean hotel but needs updating.

Room Tip: ask for front view
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, September 27, 2013
Hi 987654321186337, Thank you for your post and it looks like you have enjoyed your stay with us which is good. We do have additional supplies of toiletries at reception which guests are welcome to in addition to those left in the rooms. Regarding towels these are changed upon request during short stays. Marcus Williams, General Manager
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Leeds, England
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 23, 2013

Food - Reasonable quality and good choices
Staff - very polite and hardworking
Location - superb position for promenade and shopping area
Swimming Pool - clean and warm
Décor and upkeep - Bedrooms were modern and clean. Some of the public areas would benefit from redecorating as looked tired in places
Access- very steep steps which caused some pensioners a lot of distress - An accident waiting to happen! A ramp is said to be work in progress. No workmen seen during our 5 day

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, September 27, 2013
Hi MummyLeeds, Thank you for scoring us so highly across all the blobs and for your review I am glad you enjoyed your stay with us. The ramp is a working progress that has suffered a delay but is due to be completed soon which will be a lot better for everyone. Marcus Williams, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bay Marine Hotel

Address: The Promenade, Llandudno LL30 1AN, Wales
Phone Number:
Location: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #46 of 64 Hotels in Llandudno
Price Range (Based on Average Rates): $$
Number of rooms: 114
Official Description (provided by the hotel):
Built in the imposing Victorian style of the resort’s seafront, this handsome hotel boasts stunning views over the Irish Sea. Not only does it offer comfortable furnishings, friendly service and a swimming pool perfect for active moments, but also an ideal setting in the centre of the promenade, within easy walking distance of the town’s plentiful tourist attractions. Lazy days can be spent on the beach or pier, shopping for souvenirs, visiting the Alice in Wonderland Centre or taking a tram ride up The Great Orme, whilst numerous sporting pursuits are on offer locally. There is limited parking in the guest car park located behind the building but street parking is usually available nearby. For a break away discovering the very essence of North Wales - a region renowned for its beautiful coastline, Celtic heritage and the grandeur of Snowdonia - you could not be better placed than in Llandudno, at the Marine Hotel. ... more   less 
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Also Known As:
Marine Hotel Llandudno
Bay Marine Hotel Llandudno, Wales

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