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“great hotel we will be back” 5 of 5 stars
Review of Cae Mor Hotel

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Cae Mor Hotel
3.0 of 5 Hotel   |   6 Penrhyn Crescent, Llandudno LL30 1BA, Wales   |  
Hotel amenities
Ranked #43 of 64 Hotels in Llandudno
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
“great hotel we will be back”
5 of 5 stars Reviewed April 6, 2013

I booked 3 rooms arriving on the 3rd of April for 2 nights,myself and my husband our 2 teenage girls and my parents.rooms 19,18 and 21 all on the 3rd floor unfortunatly the lift was only working to the 2nd floor and my father needed an accesible shower and no stairs to climb.I was slightly panicked but the girl on reception was so accomadating she sent us off to look at another room on the 2nd floor which was perfect for my parents and had 2 bathrooms plus a small sitting room 15. the staff could not do enough the manager even tried to jump start our car on friday morning when it wouldnt start even though it was in the middle of serving breakfast.we used the hotel as a base for meeting up with family, the lounge was perfect and very comfortable and warm,yes the rooms had a few creaking floorboards and a rattling window but it added to the character.We travel alot and always book Hilton in uk or Clarion in Ireland I was worried about an independent place,all my worries were unfounded it was professional, personnel and above all very clean. To the managment I would say you have a wonderful team all extremly friendly,carpark was a bonus, breakfast was top standard even with a vegetarian teenager and a gluten intolerant adult to cater for.The pictures of the bedrooms on your own website do not do them justice our room 18 was huge it even had a jacuzzi bath and I was never in such a big bed.only fault I could find was the loo seat although clean was slightly worn which made it look dirty, this comment is not to complain but I believe in giving honest feedback so that people can mantain standards.Keep up the good work we will be back soon,but could you order the wind to be lowered down on the sea front please lol.Sinead from Dublin.

Room Tip: floors on the top floor very impressive room 18 had jacuzzi bath panoramic views of the bay
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Leeds, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 29, 2013

I am currently staying in this hotel, sat in the dark as the staff are cleaning the kitchen and have blown all the power, Sunday evening getting back to the hotel for a rest/lay down for the other half and they decided to start cleaning behind the fridges in the kitchen (below our room) constant banging and clashing so off to complain I go only to be told the chef has told them to clean up the kitchen despite it being on a Sunday afternoon so not a good start, also the kitchen being below our room we have a constant radio blasting out from the staff so I would recommend not staying on the ground floor.
Our room has a wet room but the floor is starting to rot away so its all uneven.
The building is old and the floors from the rooms above creek a bit, though it isn't too much of an issue, on the upside there is a nice big car park to park in.
Breakfast was OK but when the hotel was full they could not keep up with demand and we were waiting 35mins before being asked what we wanted for breakfast.
The staff were friendly but decide to have a chats outside our door room at all times of day, this is due to the dumb waiter and crockery store being in the room next to our room
oh and after 20mins of the lights going off and back on I am happy to say there staying on now! Oh no off they go again! Clearly spoke to soon!
All in all if you are deaf as a doornail then this is the place for you! Oh electric back on... Generally in need of a good overhaul and redecorate - Oh electric off again! - very old fashioned, which we expected, but the pics on their website give it more of an up lift than it actually has..
As I finish this the electric has come back again but who knows how long for..
Good location for town and seafront which is nice when walking the 10 mins in to the centre of town.
I will not be staying here again!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaeMorHotel_30, Manager at Cae Mor Hotel, responded to this review, March 30, 2013
Dear Guest,
Thank you for your review regarding your stay with us back in November 2012, this review has only just appeared on Trip advisor hence the reason you have not had any feedback.
I'm sorry to read you encountered some issues during your stay such as the electrical problem; this was caused by the main fuse board for the part of the hotel you were staying in blowing. The reason for the electric going on and off was down to the electritcian who was on site fixing the problem. These kinds of issues are rarely with in our control.
In relation to your comments to do with the chef being told to clean the kitchen, we carry out a deep clean on a Sunday as it's normally our quietest day, we do this to comply with our obligations for health and safety and for this i make no apology other than to say i'm sorry the radio disturbed you and i will speak to our chef about this.
With regards to your other comments to do with the hotel being old fashioned, it has been decorated sympathetically to reflect the Victorian nature of the property and the town.
On a positive note i'm pleased to read you found the location of the hotel and the size of the car park to your satisfaction.
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anglesey
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 23, 2013

BOOKED FOR SMALL PARTY FOR PRE THEATRE MEAL
FOOD SERVICE AND TIMING WAS A CREDIT TO ALL INVOLVED
WILL BE BACK.
a special mention should also be made of the versatility of the staff.
Being greedy we needed three things,namely preferably a GOOD meal; secondly near VENUE CYMRU [its next door] and thirdly see the WALES v England rugby match. All this was accomplished by the Cae Mor right down to setting up a private dining room complete with a door that closed of it's own accord when Wales scored.[Often]
DA IAWN PAWB YN Y CAE MOR

Room Tip: just visiting the restaurant
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CaeMorHotel_30, Manager at Cae Mor Hotel, responded to this review, March 29, 2013
Dear Reviewer,

Thank you very much for your kind words, i'm pleased to read you had an enjoyable night with us and i'm glad the rugby score was to your liking!!
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Leigh, Lancashire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 17, 2013

Hotel Great and Friendly staff. Breakfast was excellent .Bed was very cosy .Great Location for amenties. . .Decor tastefully and loved the chandlerrs.The only Negative was i found the lift a little too small. .Would go again .

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wrexham, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 10, 2013 via mobile

Stayed for just one night as we where going to the theatre. The room was good enough for our needs. Had dinner food was very good, breakfast was very nice the next morning. All the staff we had contact with where very friendly. The only negative was the bed in room 10 it was very creaky and noisy which woke us up when one or other of us turned over. Would stay again.

Stayed March 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaeMorHotel_30, Manager at Cae Mor Hotel, responded to this review, March 29, 2013
Dear Reviewer,

Thank you for your kind words regarding your recent stay, i'm please to see you had a positive experience. With regards to you comments about the squeaky bed in room 10, we will be replacing this shortly as we do like our guests to have good nights sleep!
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Stockport UK
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 1, 2013 via mobile

Staying at Cae Mor Hotel, right now.

Manager must be very gifted as ALL the staff are exceptionally friendly and helpful. He certainly knows how to "pick-em".

Comfort with all the trimmings; well appointed and so comfortable.

Breakfasts are excellent.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaeMorHotel_30, General Manager at Cae Mor Hotel, responded to this review, March 5, 2013
Dear Reviewer,

Thank you very much indeed for your kind comments, it's great for the staff to see postive words. I'm pleased to see you enjoyed the breakfast too, we aim to please. Hopefully we will be welcoming you back very soon!

Regards

Stuart
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Stone, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 22, 2013

What lovely friendly helpful staff ! we booked for 2 nights and were not disappointed even though myself and my partner were ill,the only problem we had was the heating was too high even after turning the radiator off. the breakfast was outstanding with an endless flow of top up tea, coffee and toast.a very clean friendly and relaxing hotel. We will be back. many thanks

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaeMorHotel_30, General Manager at Cae Mor Hotel, responded to this review, March 5, 2013
Dear Reviewer,

Thank you for your comments regarding you stay with us, i am glad to read it met with expectation. I must apologise about the room temperature but due to our location on the promenade and the fantastic changable weather we have in the UK occasionally we do get caught out with our heating.
I do hope you will return to us soon.

Regards
Stuart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cae Mor Hotel

Address: 6 Penrhyn Crescent, Llandudno LL30 1BA, Wales
Location: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Beach Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#23 On the Beach Hotel in Llandudno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cae Mor Hotel 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
Cae Mor Llandudno
Cae Mor Hotel Llandudno, Wales

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