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“Grand indeed” 5 of 5 stars
Review of The Grand Hotel - Llandudno

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The Grand Hotel - Llandudno
3.5 of 5 Hotel   |   Happy Valley Road, Llandudno LL30 2LR, Wales   |  
Hotel amenities
Ranked #59 of 64 Hotels in Llandudno
lancaster
1 review
3 helpful votes 3 helpful votes
“Grand indeed”
5 of 5 stars Reviewed December 7, 2012

I have just stayed at the grand for a couple of nights.Where do i begin?Five stars all round from the staff,room ,food,atmosphere.A special thanks to the staff in the dining room food presentation excellent and a wide range of dishes will return soon best wishes Steve Wade.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaElliebb, General Manager at The Grand Hotel - Llandudno, responded to this review, December 8, 2012
Thanks for the great review; we should be so lucky as to have 5 stars but hopefully I do have 5 star staff and may 3 star everything else.
.
The restaurant staff are always good at creating an atmosphere, especially Joanne, Duncan and Andy.

Thanks again for the review Steve Wade; we hope to see you again.
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1,074 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (415)
Date | Rating
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  • German first
  • Italian first
  • Norwegian first
  • Spanish first
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English first
Macclesfield, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 3, 2012

My wife and I and our 7 year old daughter were invited by my in laws to spend the weekend with them at The Grand. To be honest I was a little concerned to how it would pan out ,we arrived Friday evening and were given room 311 which was really spacious with 2 double doors looking right over the bay of llandudno,the beds were very comfy,tea and coffee and kettle ,good shower and comfy seating. The evening meal was good especially the carvery overseen by a very friendly Portuguese fellow, the turkey and beef both tasty and tender. We later went across to the lounge and were entertained by a great singer especially his 'night fever' voice! Ha ha! So all in all we enjoyed the whole experience. Ok The Grand is not Claridges and it is a little worn at the edges but to me that what gives it character along with the very friendly staff and the quirky squeaky floorboards...

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaElliebb, General Manager at The Grand Hotel - Llandudno, responded to this review, December 8, 2012
Thank you for the fabulous review; so pleased to hear you enjoyed your weekend.

Room 311 has recently been decorated by my maintenance staff so I was pleased to see the positive comments.

John (the portuguese fellow) is a lovely guy and always pleasant; I will pass on your comments.
John McLaren was on last Saturday; great singer but he's no John Travolta Lol.

Once again, thanks for the review.
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warrington
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 1, 2012

My friend and I stayed at the Grand for the weekend to visit the Christmas market. We booked a twin room and were concerned initially to find we had been given a double! However, we realised it was in fact a family room so we actually had a double and a sofa bed which was fine. The room had the most amazing picture window and view and had a living area with table, chairs and the sofa (bed). So we had loads of room. We also had a whirlpool bath! There was lots of tea, coffee, hot chocolate and milk. The room was snug and clean. There was loads of hot water and fluffy towels. There were a few chips and scrapes but overall we were thrilled with our room for the price (the room was £60 per night). The breakfast was plentiful with no restrictions on amount of food or drinks. We would definitely stay there again particularly if we could stay in room 97!

Room Tip: Ask for a sea view. Family rooms are very spacious.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaElliebb, General Manager at The Grand Hotel - Llandudno, responded to this review, December 2, 2012
Thanks for the lovely review of our hotel.

The sea view family rooms are indeed lovely and spacious; we are happy to let these rooms go to 2 guests outside of the childrens school holidays.
During school holidays they are always popular; for anyone reading this for a family sea view booking, ask for a room 'downstairs'.

Glad you enjoyed our 'all you can eat Britannia beakfast'; it certainly sets you up for the day, especially for tramping round the shops and the Christmas market.

Once again, thank you for taking the time and effort to review the Grand.
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liverpool
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 29, 2012

Really enjoyed our short stay at The Grand. Although the room was a little compact, the view of the bay from our window made up for it. The bed was rather hard, but surprisingly comfortable. Bedding and towels were spotless. Bathroom/shower were clean. Tea/coffee were plentiful in the room. We stayed on the Turkey & Tinsel deal which was good value. Breakfast was varied and plentiful as was the evening meal. Evening entertainment was OK.

Loved the creaky floorboards across the landing, although I was glad we did not have a room in that area.

Staff were very courteous and due to our early arrival we were allowed access to our room without having to wait until 2 p.m. check-in time.

Would not hesitate at returning to the Grand. Great value for money.

Room Tip: Choose a room with a sea view.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaElliebb, General Manager at The Grand Hotel - Llandudno, responded to this review, December 2, 2012
Thank you for the lovely view; we really appreciate people taking the time to review our hotel.
It sounds like you had a great short break and the Turkey & Tinsel will certainly get you in the mood for Christmas.

We have 15 Christmas Days until the actual event so we have plenty of practice.

Glad to see you wouldn't hesitate to return to the hotel so hopefully we will see you soon.
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Cannock, United Kingdom
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed November 26, 2012

We have stayed here many times and yes, it is sad that such a beautiful building is falling into such disrepair. We had a family room which was spacious and roomy, had everything we needed but once again with one cleaner per floor how can you expect perfection? Bedding, towels etc refreshed daily which is better than most hotels. Staff very helpful and friendly as usual, mealtimes were pleasant with excellent service, but unfortunately the evening meal a bit of a let down, which is a shame because the food is from 3663 therefore pre-prepared in the main. Breakfast plentiful with good variety, hot and well cooked

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaElliebb, Manager at The Grand Hotel - Llandudno, responded to this review, November 27, 2012
Thank you for taking time to review our hotel.

The building is 110 years old and I agree it needs some exterior work but hopefully the interior and my staff make up for any shortcomings. I have passed your comments on to the Chef, both good and bad although I would like to point out the food is not prepared by 3663.
I do not normally have negative comments about the food and I can only apologise on this occasion for any shortfall in standards.

I am pleased to see you have stayed here many times before which hopefully you will continue to do so.
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Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 26, 2012 via mobile

I recently travelled up to Llandudno with my Mum for the Turkey & Tinsel Week's stay at The Grand and i really want to begin by saying that the hotel provided us with what we required which was of course the accommodation, food and evening entertainment.

We travelled up with 'Majestic Holidays' which, for me personally, was a first and i have to say they were very obliging, very courteous and for the money we paid, they do exactly what they say on the tin. Our driver was a very pleasant chap and helped to make our week a memorable one.

Now, hmmm the hotel. We were saying all through our stay that you couldn't really pinpoint a specific problem, though the rooms were shabby and tired looking and the overall cleanliness of the place was quite poor. Improvement is needed and i think this needs to be in the form of some financial investment by Britannia Hotels and sooner rather than later.

However, we had a relaxing week. The beds were comfortable and we slept well which was a plus. The food was, i have to say, pretty good right through the week, the evening entertainment was passable (with the bingo being the highlight! ;0) and we were able to travel out each day and do the things we wanted to do.

We would definately travel up to Llandudno again as we love the area anyhow. Would we stay at The Grand again. Hmmm not sure. Brittania Hotels come on now... You know what you have to do!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaElliebb, General Manager at The Grand Hotel - Llandudno, responded to this review, November 27, 2012
Thank you for taking the time to review our hotel.

I am so pleased to see we provided you with all you required. Good food, clean comfy bed and nightly entertainment which of course will not be to everyones taste.

You gave the hotel 4 stars so hopefully this is a reflection on your overall stay and you may consider trying us again. Majestic are indeed a good Company to travel with so maybe we will see you again in the future.
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Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 22, 2012

My Wife and i stayed there in October for Two nights, we stayed in one of the premier rooms overlooking the sea and with great views of the Pier and promenade . the place was mainly full of older persons and so the entertainment was primarily aimed at them with free entertainment every night , we didnt eat there but had a few drinks and saw some of the entertainment . it was a step back in time and we both loved it as this place was once a very splendid hotel indeed and it is in the process of a refurb as i type , the room we had was spacious and clean and the staff very attentive, if you are after Luxury then this place is not for you but if you want a no nonsense old worldly hotel with a bit of history and wonderful views then you will love the place, would highly reccomend if only for a night but try and get a premier room if possible .

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnaElliebb, General Manager at The Grand Hotel - Llandudno, responded to this review, November 26, 2012
Thank you so much for the positive review. You have summed the hotel up beautifully so thank you for taking the time to post these comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Grand Hotel - Llandudno

Address: Happy Valley Road, Llandudno LL30 2LR, Wales
Location: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #59 of 64 Hotels in Llandudno
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Grand Hotel - Llandudno 3.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Grand Hotel Llandudno
Grand Llandudno
The Grand Hotel - Llandudno Wales

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