Stayed in the premier rooms, balconied views on 3 sides over the sea, pier and mountain park. We expected the room to be cold due to 3 double glass doors but 3 radiators kept us snug. Furniture is a bit old and there were a few scuffs and scrapes, and a little paint peeling on the ceiling but very clean and comfortable. As we had upgraded to the premier we ate in the premier restaurant. Food and service was very good but as it was a Valentine's celebration we were disappointed in the feeble decoration. A plastic heart on the window and not even a plastic flower to decorate the table, never mind a rose. The complimentary wine in the bedroom was a cheap bottle of Perry and the chocolates were only 3 in a little box. However, the chef on the evenings, a lovely asian gentleman was very friendly and helpful. He really makes guests feel special especially in comparison to the chef at breakfast. Most of the Staff were helpful, efficient and polite though (except for the rude and miserable Sean in charge of Kareoke in the Connaught Room). The ballroom entertainment was a lovely bonus. As there was an outbreak of the Novovirus in the resort when we arrived the hotel smelled of disinfectant, and clients were obliged to use the hand gel in the corridors and toilets. We would have cancelled if we had known in advance but it was so obvious the management were taking no risks that we were happy to stay. We went out and about and found lots to entertain and interest us outside the hotel. We had stayed before when day time activities were laid on during bad weather but not this time, inspite of it being cold and rainy - not what we expected for what was billed as a fun Valentine's Celebration Weekend. We might stay there again but would not recommend it for a theme party or function. And pity the balconies were full of gull droppings.
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- Also Known As:
- Grand Hotel Llandudno
- Grand Llandudno
- The Grand Hotel - Llandudno Wales