I have known of the Hambone since it originally started as Ainsworth’s The Butchers in Craig Y Don Llandudno, they still have a shop there now, a good number of years ago. We left Llandudno about 9 years ago having lived and worked there in the catering industry for 35 years. We have not moved far away and visit quite often but have never returned to see the Victorian Extravaganza Weekend which has taken place in Llandudno every May bank holiday for around 30 or possibly more years until yesterday (4th May 2014). Having wandered around I thought I would get a burger and having heard good reports about the hambone decided that would be as good a place as any, So I queued up at their outside ‘stall’ where they were selling all sorts from hot ham rolls to burgers, hot dogs and Italian meatball rolls. There was a queue, usually a good sign and the shop was busy so I waited in line. A young lad took my money (£3) and order; I received my burger, what a disappointment. I should have known it would be poor as I saw Mike separating the frozen burgers from the paper dividing them. The burger was a thin mass produced burger and to top it all it was in a Hot Dog bun so I ended up with a plain bread roll at each end of the burger. Whilst I appreciated that the food served within the shop my be good (although I have not as yet tried it) I think Ainsworth’s took the number of people attending the Extravaganza weekend as an opportunity to make a quick profit without paying any attention to the quality of the food being served. I looked around other burger stall at the Extravaganza and discovered that I could find equally rubbish ones elsewhere in a proper bun at 50 to 60p less. I eventually found a good burger at the stall set up by the Alexander Hotel (see other review).
Come on Mr Ainsworth this is not how to treat your customers, you need to extend what I believe to be your good ‘in store’ food to the outside customers as well.
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