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“Nice Break” 4 of 5 stars
Review of Bay County Hotel

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Bay County Hotel
The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)   |  
Hotel website
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Hotel amenities
Special Offer
£10 A NIGHT DEALS!
Ranked #38 of 64 hotels in Llandudno
Lancashire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Nice Break”
4 of 5 stars Reviewed April 28, 2013

My husband and I had a Monday to Friday break at the Hotel. Check in was good and our bedroom was quite big and very comfortable. The shower worked on the first night but on the second day only red hot water was coming from it with no cold water, therefore we had to use the bath which was not very easy on my part as it was quite difficult to get out of. We reported the matter to the reception staff who said it would be attended to. On the next afternoon when we returned, we asked at reception if the shower was sorted but unfortunately it was not. Eventually, in time for our shower it was sorted for us.
The hotel was quite a way from the main shopping area of Mostyn street, it took 25 minutes at a normal pace but at least we got some exercise!
The breakfast was lovely and the evening meals passable. The staff were very nice and friendly.
The hotel really needs modernising and it would have been nice to have free wi-fi included and perhaps a bigger bar of soap in the en suite.
Apart from a few niggles, we had a very pleasant stay at the County. The evening entertainment was first class and everyone seemed to enjoy it.
We would certainly go there again.

Room Tip: If you can get a room on the first floor go for it as if you do not like lifts there are a lot of st...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCountyHotel, Manager at Bay County Hotel, responded to this review, May 1, 2013
Dear MarilynLancashire.

My apologies for your inconvenience with your shower I am happy to hear that we did resolve the problem. We are in the process of modernising the reception areas and hoping to get WIFI soon. Many thanks for your review.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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336 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
  • Any
English first
Amsterdam
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 27, 2013

My wife and i had a great weekend in this hotel staff were friendly and the waiter who served us was really nice the hotel was very clean and we could not fault the food at all a delicious cooked breakfast every morning and 3 course meal every evening . To our surprise we also chose to stay on a cabaret weekend so we had full entertainment Elvis tribute and Nat king Cole also a really funny comedian. This was booked with sherrings but we had self drive parking the car was free outside the hotel . most definitely return

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCountyHotel, Manager at Bay County Hotel, responded to this review, May 1, 2013
Dear AngDaveBirmingham
Thank you for your fantastic review. I do agree that the tribute weekends are brilliant entertainment and very popular.
Kind Regards
Andy Travis
General Manager
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Wellingborough, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 26, 2013

stayed about 4 years ago monday to friday on a shearings holiday. I couldnt fault anything the staff were friendly and corteous food excellent and good entertainment. Would return at some point in the near future.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCountyHotel, Manager at Bay County Hotel, responded to this review, May 1, 2013
Dear Lizilou
These are all the ingredients that make up a smashing holiday and I'm glad you enjoyed yours. We look forward to your return in the near future.

Kind Regards
Andy Travis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
norfolk
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 21, 2013

First stay at this hotel,check in was fine,hotel needs updating but quite clean ,warm and comfortable.Restaurant was excellent also entertainment.Beautiful setting looking over the sea,would definately return and recommend,staff very good.Most enjoyable.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCountyHotel, Manager at Bay County Hotel, responded to this review, April 22, 2013
Dear Tuckswood
I am really pleased that we have created a good first impression with you. We are currently busy updating the reception area so I hope you will be impressed should you return.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 17, 2013

My wife and I booked a much needed last minute break and stayed at this hotel for two reasons. Firstly it was at a bargain price and secondly all in all because the hotel seemed to have good reviews! To be fair the hotel certainly lived up expectation! Our room was both clean and modern and of a good size. All the staff where very pleasant and helpful, and the breakfast was of a good standard. Would definitely look to stay here again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCountyHotel, Manager at Bay County Hotel, responded to this review, April 22, 2013
Dear peterJ
I,m pleased that we lived up to your expectations and that you would return to us. Thank you for your wonderful review and thank you for mentioning our staff we always appreciate the good comments we get.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
halifax
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 11, 2013

Me and a friend were here on a 3 day Shearings break.For what we paid it was very good value for money.The room was a side room but we could see the sea.In the beginning of Feb it was cold out but the room was vey nice and warm.The food was excellent quality and maybe the starters could do with a bit more choice rather than soup/or fruit juice or another fruit cocktail type thing. But for what you pay you cant really complain.Entertainment was more for the " older" element but we ended up in the upstairs bar having drinks.Having said that the entertainment lounge was very nice and seating was plentiful. ....Its a good 25 min walk onto LLandudno where the other bars/shops are but in a cold February you are more inclined to stay where its warm!!
But would return here as the value is good....

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCountyHotel, Manager at Bay County Hotel, responded to this review, April 17, 2013
Dear BreakawayHalifax
Many thanks for your review we always try to give the County a cosy feel to it and from your comments it sounds as though you were very comfortable. I'm glad you appreciate what great value for money you get with our weekend breaks.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Runcorn, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 11, 2013

After being to several hotels run by shearings holidays, I can honestly say that this one has to be the cleanest I have stayed in, well, up to a point. The room me and my husband had was 2 single beds, hubby not very happy with that, but its all they had when we booked. I got a good nights sleep though, ha ha. Anyway on with the review, the location of the hotel is brill, right on the sea front, and we had sea view rooms, the room was comfortable for what you needed it for, I was lying in bed one night, and looked up to see cobwebs on the ceiling, but as I said before this is the only thing I found in the room, but maybe I am being picky, I am a receptionist with a very large hotel chain, so i notice these things. We stayed on a self drive for the weekend, it was a excellent base for where we wanted to go, the food and staff at this hotel are fab, nothing was too much trouble. The entertainment room is big enough for the number of guests in the hotel, I must admit, as i dont drink, and i am usually in bed by 10pm, we only went down for the bingo, so I cant give a review of the entertainment, it would not be fair. All in all this hotel is excellent, a bit tired in some areas, but all shearings hotels, could do with some money being spent on them. Apart from that, well worth a visit, would i go back again? Yes, would not hesitate,

Room Tip: Pay the extra for a sea view room, the vista is lovely to wake up to in the morning.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCountyHotel, Manager at Bay County Hotel, responded to this review, April 17, 2013
Dear WalesMilliemoo
We would love to see you back here at the County again. We are just about to refurbish two of our lounges you will see them on your next visit I'm sure you will love them.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Bay County Hotel

Address: The Promenade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
Phone Number:
Location: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #38 of 64 hotels in Llandudno
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Enjoying a magnificent site of the Promenade with stunning views of both of the Ormes, this lovely Victorian hotel offers guests a friendly Welsh welcome. Tastefully furnished throughout, and retaining many of the original Victorian features throughout, the hotel’s bar and lounges provide the ideal locations in which to relax. Laid back days can be spent enjoying the beach, strolling the pier or shopping in the newly opened retail development by the main shops. Alternatively, take a tram ride up the Great Orme or discover the numerous sporting pursuits that are on offer locally, too. For a getaway discovering the very essence of North Wales - a region renowned for its beautiful coastline, Celtic heritage and the grandeur of Snowdonia - you couldn’t be better placed than in Llandudno. A small car park is located at the rear of the hotel, or there is unlimited free parking at the front of the hotel. ... more   less 
Also Known As:
County Hotel Llandudno
County Llandudno
Bay County Hotel Llandudno, Wales

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