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“Dissapointing” 3 of 5 stars
Review of Pizza Hut

Pizza Hut
Lottbridge Drove, Eastbourne, England
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Ranked #228 of 316 Restaurants in Eastbourne
Cuisines: Pizza
Dining options: Delivery
Restaurant details
Dining options: Delivery
East Hoathly, United Kingdom
Senior Contributor
48 reviews 48 reviews
26 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
“Dissapointing”
3 of 5 stars Reviewed February 8, 2012

We did a follow up to our December visit the service was something else. Yes it was Saturday night but there were at least 6 staff and the way the restaurant is laid out they have to go past the front door to get into main restaurant bit. We were not acknowledged for at least 10 minutes and saw a few people later on staying there for longer. Restaurant was not even busy.

Food was however OK and as always it is great value. If you are looking for cheapish meal that is safe option then this is perfect. I suspect I will be returning but it may take longer than last time or I will just use the takeaway.

  • Visited January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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30 reviews from our community

Visitor rating
    4
    7
    9
    7
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Eastbourne, United Kingdom
Senior Contributor
28 reviews 28 reviews
20 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
“good value”
3 of 5 stars Reviewed February 2, 2012

amazing value if kids eat free, however salad cart always half empty, use to be fab when first opened, gone downhill

Visited January 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Senior Contributor
22 reviews 22 reviews
19 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
“Nice for families”
3 of 5 stars Reviewed December 13, 2011

Busy at times and a little on the small side, especially around the salad bar. The Salad looked a bit tired on my last visit and needed replenishing. Kids eat free, which is great if you've got little ones that don't always finish their meals. Pizzas are good and some nice new additions to the menu last time I was there.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Hoathly, United Kingdom
Senior Contributor
48 reviews 48 reviews
26 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
“Quick service, value”
4 of 5 stars Reviewed December 8, 2011

A last minute decision to come here was not dissapointing. Staff were attentive, service quick and pizza tasty. Free salad bar was OK. Good value and great for a quick bite

  • Visited December 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Senior Contributor
37 reviews 37 reviews
29 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Bad!”
1 of 5 stars Reviewed October 9, 2011

From ordering our drinks and food it had taken 15 minutes before the drinks arrived. 55!! minutes for the pizzas to turn up.

Whilst we were there a party of (adults and children) walked out because their food had not arrived (they had waited for a long time).

Tables were cluttered with empty plates and some were not cleared for at least half an hour. One directly opposite me had stuff on it when we arrived and was still in the same condition when we left nearly 2 hrs later.

Just before we left we heard that they had only a very small selection of deserts and to top it all, on the way out a note on the window saying they had to close early, which was down to them running out of pizza dough.

I cannot beleive this restaurant is being run how Pizza Hut would like it to be run.

  • Visited September 2011
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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