Stayed at The Grand a few weeks back during a business conference, the room, food and service was absolutely superb. The conference went along with ease thanks to Leslie, Elliot and their team who looked after us during our meetings and at lunch and dinner. Everything they did seemed effortless, but I'm sure there was plenty of hard work going on in the background.
Alex from Housekeeping was also great as on the Tuesday night of the conference I asked for an iron and board but he informed me that they were all in use at the time. However, Alex offered to iron my shirts for that evening and for the following day. He was extremely helpful and professional in returning my shirts all pressed within ten minutes. He provided an outstanding personal service that went beyond what I expected. All of the staff worked so hard looking after us during the conference. It really was a grand place to stay. I will be returning to The Grand with my family in the summer. Great value for money, a wide range of facilities and a town that is so close by too. It has to be one of the best hotels I have stayed in for a while when it came down to the level of quality and service I received!!
- Also Known As:
- Eastbourne Grand Hotel
- Official Description (provided by the hotel):
- England's only five-star seaside hotel, The Grand in Eastbourne is one of the UK's most magnificent hotels. Variously described as a 'White Palace' and 'Wedding Cake', the majestic landmark property occupies a prime spot on the town's seafront with panoramic views along the coast and towards the cliffs at Beachy Head.Facilities include 152 beautiful bedrooms, many with stunning sea views. 2 Award winning Restaurants. Indoor and outdoor heated swimming pools, fully equipped Gymnasium and 8 beauty rooms. ... more less
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