I would like to start by saying this is definitely one of koh samui's best resorts. we stayed for 10 nights Jul 2014 and have to say the standard of the rooms very romantic and quite a statement, my only negative would be the bugs in the room, I feel the house keeping could be improved slightly as the re was only ever one girl cleaning the room, but she did a good job as she could, but maybe the hotel could have more house keeping the staff as this is something standard when we have had our room cleaned in other worldwide countries. But to be fair this is something very minor in the scheme. The hotel is maintained very well the facilities are great, swimming pool is well looked after and the food in the hotel was the best we had in koh samui, so we had our main meals at the hotel.
The beach is pretty but could do with some maintenance, as a morning sweep with make the beach one of the finest in koh samui. loved the GG's message on the beach it was the best massage we had in koh samui and is highly recommended.
We hired a car as the resort is a little drive from the main stretch but it is lovely because your away from the hussle of chaweng.
The hotel caterers for children really well, my daughter really enjoyed the mai samui and the staff are very friendly and always had a smile and welcomed us every day so well. It made our holiday feel special. We would like to also like to mention Mr Wan chai the hotel manager who was exceptionally accommodating and made our holiday so special.