I will share the -ve first followed by +ve ones.
The main thing that irritates me about this hotel is the cleanliness. I saw rubbish along the walkaway to my room and it was there after a night. Very poor housekeeping.
When I checked into my room, found a piece of paper on the floor. Wonder how the housekeeping does their cleaning. Went to their toilet, and the toilet seat cover was so disgusting.
Complaint to Front Desk, and was told to call Housekeeping ourselves.
Found many black ants on the TV table and also on bed.
I went to Front Desk the next morning and attended by one Receptionist.
Told them WIFI was very slow in the room. She replied not only you experiencing the same thing, many do complains. As a Front Desk personnel, you must first of all apologize BUT she did not. Not so well train Front Desk as what seen.
No newspaper were distributed every morning. Wonder why?
Good thing about this hotel is the location to Straits Quay & Batu Feringgi.
Their breakfast is moderate but many varieties. Staff in cafe were helpful.
Generally, I would not come back to this hotel again as quite many hotels around which has been renovated and better.
I do hope the Management can really look into these few matters.
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- Also Known As:
- Flamingo By The Beach Hotel Tanjung Bungah
- Flamingo Hotel By The Beach, Penang Tanjung Bungah