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“Superb service” 5 of 5 stars
Review of Scandic Stavanger Park

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Scandic Stavanger Park
3.5 of 5 Hotel   |   Prestegardsbakken 1, Stavanger 4001, Norway (Formerly Rica Park Hotel Stavanger)   |  
Hotel amenities
Ranked #2 of 27 Hotels in Stavanger
Bergen, Norway
1 review
“Superb service”
5 of 5 stars Reviewed August 5, 2012

This was a really nice stay as we were visiting Stavanger for the first time this weekend! We stayed in a suite, with all the luxury we could dream of. Waking up to a perfect breakfast was also a treat. The receptionists were always smiling, giving us the best service and the help we needed. The location is also great, the city center is just around the corner. Good value for the price

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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196 reviews from our community

Traveler rating
    102
    71
    16
    5
    2
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25
65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2012

I received the best service among all 5 Norway hotels I stayed in past 8 days. I asked question thru' emails twice and Customer service Synne replied my email very efficiently. Both receptionist Svein and Valdimar do offer their help to me and deliver their heartfelt service in the warmest way. They really SERVE.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen, Norway
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 2, 2012

Most of everybody who travels from Bergen down to Kristiansand needs a place to stop, either you travel via the mountains and maybe stops in HOvden or by the coast and stop in Stavanger.
We did the stop in Stavanger and lived in Rica Park, what a nice city center hotel ! Wonderfull breakfast, they had almost everything you can imagine and it was specially a plus for those who like warm food for breakfast ! They even had some sort of pork meat in the kids menu. Good sausages and so on. Incredible fruit/vegetables smoothies, etc.
We paid like 1000kr and got a very nice sized room with a small living room with a tv and enough space for the baby to sleep in the cot they had sat up with nice bed liners in childrens tema.
One remark is that our room was in the front part of the hotel against the main road, what generated some noises in a rather not so busy road, but if you sleep as deep as me you wont hv any problems.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Zug, Switzerland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 24, 2012

Perhaps our expectations were too high of the Traveller's Choice Award winner, but the hotel forgot some of the basics. The room was not cleaned/made up on the second (and last) day we were there. We left the room at 9:30 in the morning, returning after 7 PM, only to find that the beds were unmade and the bathroom had not been cleaned. At that point, I didn't have the energy left to call housekeeping and complain. On our second morning, we arrived at breakfast at 8:30 (opens at 8:00 on Saturdays) only to find all the tables were taken. We waited in the lobby for a good 20 minutes before a table opened up for us. Lastly, the additional beds that were provided for our three children were very hard and uncomfortable: might be OK for those under 6, but for the 6-12 crowd they weren't acceptable.

On the plus side, we really appreciated the L'Occitane toiletries in the room; our room was ready and had been made up for 5 people when we arrived (a rarity); and the selection of foods at breakfast was excellent. Sadly, it seemed to us as though the hotel has been a victim of its success, and hasn't been able to cope with the number of guests it has.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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DanAasen, General Manager at Scandic Stavanger Park, responded to this review, July 25, 2012
Thanks to this feedback, we have looked at our procedures with the housekeeper, to prevent such happening again.
Even if we try to avoid it, is sometimes all our guests arrives for breakfast at the same time, there may be a queue.
We apologize for the distress this has caused for you.
This is not how we want our guests to experience with us, and your feedback helps us to pick up the mistakes we make. Thank you!

Regards,
Dan Aasen
GM Rica Park Hotel Stavanger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oxford
Top Contributor
69 reviews 69 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 24, 2012

Stayed there on a motorbike trip around Norway, the Hotel is back from the harbour but not too far to walk, The car park was tricky to find. Check in was fine apart from the fact the key card did not work and we had to go back to reception.
We booked a suite and had a corner one which was not a great shape, we saw a couple of the others in the morning when the staff were cleaning and they were much nicer, Unfortunately I have spent 10 night in 10 hotels and I cannot remember the Room Number
Breakfast was good, not great

Room Tip: dont have a corner suite
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 19, 2012

Perfect location. 5 min. walk to train station. As others mentioned great breakfast with tea, coffee and juice all day. They even put out cookies for us in the afternoon. Staff was very friendly and helpful.

Stayed July 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 10, 2012

The hotel is in a good location. As others said it is a quick walk to the restaurant area on the harbor, close to the train station, bus stops, rental car and a grocery store. The feature I found the best was the breakfast. It had all sorts of eggs (scrambled, hard boiled, over easy), sausage, salmon (raw and cooked), all sorts of cold cuts and cheese, but the best was the selection cut up fresh fruit. It was a delicious breakfast. Of course there were also cereal choices and some yogurt. The rooms are spacious with nice clean furnishings. The wi-fi is reliable and easy to connect to. There is also a balcony on the 5th floor which you can go out on and drink your tea/coffee in the morning. There isn’t much of a view from it but it’s nice to check out the weather. The beds also seemed to be more American style and not just 2 twin beds pushed together. All in all a great hotel.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Scandic Stavanger Park

Address: Prestegardsbakken 1, Stavanger 4001, Norway (Formerly Rica Park Hotel Stavanger)
Location: Norway > Western Norway > Rogaland > Stavanger Municipality > Stavanger
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Business Hotel in Stavanger
#3 Romantic Hotel in Stavanger
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Scandic Stavanger Park 3.5*
Number of rooms: 59
Official Description (provided by the hotel):
Scandic Stavanger Park Hotel is located less than 200 m from the bus and train station and only a few minutes' walk from central Stavanger. The hotel has 84 rooms and maintains a high standard. The rooms measure between 23-60 sqm, ideal for the business traveller who wants a large workspace and at the same time perfect for weekend trips and families on holidays. ... more   less 
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Also Known As:
Rica Park Stavanger

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