And so we arrived at the Radisson Blu Royal in Stavanger.
Let's start with the good points.
The hotel has a good central location. The atrium, with its glass lifts, pools and running water, makes for a interesting location to have your breakfast. The restaurant was comfortable, and the meal we had there was excellent.
The room we had was a good size, and the bathroom looked as though it had come straight from the showroom.
And those were the good points
Now let's get started on the rather longer list of bad points
The Radisson battered building theme really took off here in Stavanger
The door looked as if someone had either had to break in or break out of the room. I'm not sure which option bothered me more. The privacy chain couldn't guarantee anything as it was barely attached to the door. Locking the door was also problematic. One has to wonder why it hadn't been replaced. Difficult to get a replacement? Only just happened? Couldn't give a toss?
The headboards had whimsical little statues in them, one male, one female, presumably as a guide as to which bed was which. It was one thing to note that the headboard had been broken at some point - at the same time as the door perhaps - but quite another to see that they had, for some totally inexplicable reason, put the broken male statue back.
The power sockets between the 2 beds had also fallen victim to the same catastrophe that had befallen the headboard, and were adrift from any solid mooring, and though probably safe, electrically speaking, didn't inspire confidence.
The armchair in the room looked as though someone had suffered an episode of incontinence whilst sat in it, and I put Radisson's laundry bag to good use as a barrier between whatever fluid had been spilt on it and my well padded Welsh backside.
Even the bright shiny new bathroom would give the hotel problems in the not too distant future. One of the seals around the shower pipes hadn't been fitted properly, so water was getting in behind it, which will mean that unless something is done about it, the tiles will start falling off the walls.
I asked about the damage to the door, and was given a shrug, I asked if the chair could be changed, it wasn't, and I mentioned that it might be worth a plumber having a look at aforementioned seal, and suspect that nothing will be done until the tiles fall off the wall.
But my abiding memory of this hotel is of one of the waiters in the restaurant.
It may be that, given my Welsh accent and a tendency to mumble, something I said may have sounded to him like a dreadful Norwegian insult, in which case, it is to his eternal credit that he served us at all
If, however, this was not the case, then he treated us in a manner that can only be described as Fawltyesque. With other diners, he was chatty, making recommendations for wines and desserts, cracking jokes about their national origins - though perhaps his comment that he thought one of the diners looked Italian, but in a good way, was a little less than PC.
And then there was us. To say that he treated us with correctness would be accurate. But there was an edge to that correctness that bordered on belligerent, and came within a hair's breadth of being downright rude. When asked how she would like her meat prepared, my wife said medium to well done. It was at this point you could almost see our waiter mentally raise his eyebrows in exasperation, and asked her rather abruptly if she wanted it medium or well done.
I may be making more of this than it warrants, but there was certainly no denying that he treated us differently to all the other diners. His attitude spoiled what would have been a pleasant meal, and I can only hope that should you stay at this hotel, you are not unfortunate enough to fall short of whatever standards he expects of his diners.
Having said this, I do have to redress the balance by mentioning the reception staff who had the misfortune to deal with me at checkout.
Louise (so my wife recalls). Bless you, you took one on the chin for Radisson. You dealt with an angry old man with poise, grace and sympathy.
I thank you.
- Also Known As:
- Radisson Blu Royal Hotel, Stavanger Hotel
- Radisson Blu Royal Hotel, Stavanger Hotel Stavanger
- Radisson Stavanger
- Stavanger Radisson
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