Pluses: Rooms, bathrooms, restaurant, lobby, and everywhere else in the hotel is kept to a standard of immaculate cleanliness worthy of the Mayo Clinic Open Heart Surgery Room. FIVE computers for guests to check email for free. Delicious, highly diverse breakfast buffet included in room price. Room (I stayed in 237) blissfully quiet -- I never heard a single noise from another room, nor from the hall, nor from the elevators, nor from the street. Superbly helpful and courteous staff, all fluent in English (and I daresay many other languages besides Norwegian). Room of only moderate size by US standards, but seems more spacious due to the Scandinavian genius for efficient use of space. Hot water in shower is hot almost instantly -- no wasting water. Comfortable bed with firm mattress. Hotel can accommodate moderate-size business meetings. Location convenient (easy walking distance) to museums, bus station, grocery, bank, a beautiful historic church, and post office.
Small improvements I suggest: Window curtains have gaps -- and this time of year, there is little night! Guests can bring a couple of clothespins. Thermostat light too bright at night (I draped a piece of paper over it). The four (of the five) computers in the window by the front door are hard to use on sunny mornings (a sunscreen for the window).
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