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“Nothing flasj” 3 of 5 stars
Review of Jacob Aall Brasserie & Bar Bergen

Jacob Aall Brasserie & Bar Bergen
Smastrandgata 3, Bergen 5014, Norway
+47 55307100
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Ranked #191 of 225 restaurants in Bergen
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: Jacob Aall Brasserie & Bar has a large outside dining area, which takes up to 600 guests. Here you can enjoy the Norwegian summer in a nice and calm environment. Jacob Aall Brasserie & Bar can also offer own banqueting rooms for 50-100 people. Welcome!
Sydney, Australia
Top Contributor
72 reviews 72 reviews
9 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
34 helpful votes 34 helpful votes
“Nothing flasj”
3 of 5 stars Reviewed June 6, 2014

My favourite part of this visit was the location to be honest. The wait staff wasn't too enthused, but did ok. Did get one of the orders wrong, but offered to replace it immediately. Food quality wasn't too bad - but the wait for the food was a bit long considering how quite it was at the time. Fortunately for my group we were satisfied with just sitting back and enjoying what was a lovely day. One of my biggest disappointments was that I asked for an extra hot coffee and it failed to hit the mark - but most restaurants get it wrong. As scored it was an average experience but not a disaster and great location

  • Visited May 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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38 reviews from our community

32% Recommend
    3
    9
    13
    6
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Any
English first
Contributor
17 reviews 17 reviews
15 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Fine food, but unfortunately terrible service”
1 of 5 stars Reviewed October 4, 2013

While the food was just fine, you'd expect slightly (or honestly: WAY more) professional service from the staff. Out of four waiters/waitress by our table this evening, none of them managed to do any thing right. Make us wait at lengths (40+ minutes for food, 10-15+ minutes for drinks) between each course/order of drink? Check. Put the food on the wrong table? Check. Give us the same plates that's been on someone else's table for at least two whole minutes (apparently we both ordered the same) without offering us new plates or checking closely that it hadn't been eaten off? Check. Manage to give our table the wrong drink? Check. Discuss/object in length wheter we didn't want cognac when we wanted whiskey? Check (and really, that's just plainly weird). Acting scolding and unpleasant? Check. To sum it up: One lousy waiter, or one brand new waitress: Fine, we can live with that. But having four bad ones by our table - sucky in each their ways? Ugh!

Will make for a good laugh for times to come, at least.

  • Visited October 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaohsiung, Taiwan
Top Contributor
101 reviews 101 reviews
58 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
40 helpful votes 40 helpful votes
“Ordinary”
3 of 5 stars Reviewed October 3, 2013

Service is average, a little bit rude and impolite. The decor and food are nothing special, just like ordinary la carte menu. Here is probably adequate for a drink or small conviviality either by the window or outdoor seats. Just make sure they'll improve the service when i get chance to swing by again.

  • Visited August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen, Norway
Top Contributor
62 reviews 62 reviews
26 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
“Good food-poor service”
2 of 5 stars Reviewed September 28, 2013

Was greeted by a waiter who did not understand that we wanted a table for three indoors and showed us the way outdoors. The table we were given was dirty and it took a long time before we got to order food. The food is good, but it does not help when the restaurant appears dirty and the staff can not communicate well with guests on either Norwegian or English. Jacob Aall Bergen, not recommended.

  • Visited September 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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Norway
Contributor
11 reviews 11 reviews
4 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Food nothing like what described in the menu”
1 of 5 stars Reviewed August 30, 2013

Location is good, but food and service is bad. Ordered a soup, and an ingredient was missing. Told the waiter, and he said the soup was always served like that, it was an error in their menu.... Well, maybe they should take the time to correct their menus...or at least tell the customers this when ordering?

Apart from the missing ingredient, the soup was bland, bread was stale...not a tasty meal.

  • Visited August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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