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“Simply Perfect !” 5 of 5 stars
Review of Quality Hotel & Resort Kristiansand

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Quality Hotel & Resort Kristiansand
3.0 of 5 Hotel   |   Sorlandsparken Post | PO Box 9074, Kristiansand 4696, Norway   |  
Hotel amenities
Ranked #11 of 19 Hotels in Kristiansand
1 review
“Simply Perfect !”
5 of 5 stars Reviewed August 4, 2014

Our children had so much fun. The spirit of the staff,their tolerance, and understanding of children is unmatched.The pool in the hotel is child friendly. Free parking.
Location is perfect. Next to the Zoo,Sørlandssenteret and Badelandet.
We will come back again and again.
Our kids can not wait.

Room Tip: Go for the themed dinner concept. Princess and pirate themes.
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik N, General Manager at Quality Hotel & Resort Kristiansand, responded to this review, September 24, 2014
Thank you so much for taking your time to rank us on trip advisor.

Quality Hotel & Resort Kristiansand focus on great guests experiences, and we are delighted to see that you all fully enjoyed.

Our program during the summer for families is unique, and the experience we usually have is that the kids don't want to leave the hotel.

Again, thank you for your comments, without them we can never be better.

We do hope to see you all next year, to more activities and great memories to treasure.

Yours sincerely,

Erik Nordahl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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142 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Stavanger
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 4, 2014

Spent two nights. The overall condition of the room and facilities could have been a little fresher and more modern. The kids really enjoyed the playroom and outdoor pool which held a nice temperature. The distance to Dyreparken was a 10min walk.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with NordicChoiceHotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik N, General Manager at Quality Hotel & Resort Kristiansand, responded to this review, September 24, 2014
Thank you for ranking us on Trip Advisor.

Quality Hotel & Resort Kristiansand focus on great guests experiences, and we can read from your comments that you enjoyed our hotel.

We have noted your comments, and we do appologies that we don't have aircondition. We do have fans to borrow, but this year we run out of fans too. All shops in the area was empty, and we are sorry for that.

Again, thank you for giving us your feedbak, without it we can never improve.

We hope that we will have the pleasuer of seeing you all again, next time you visit our area. Until then, have a great autumn.

Yours sincerely,

Erik Nordahl
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 1, 2014

Plus:Great swimming pool for kids, and free face Paint for kids.
Very Close to the Zoo-park.
Neg: Topfloor was very hot, and there was no air-condition or fan options, difficult to sleep.
The overpriced Corona-beer could be more cold.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NordicChoiceHotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik N, General Manager at Quality Hotel & Resort Kristiansand, responded to this review, September 24, 2014
Thank you for taking your time to rank us on Trip Advisor.

Quality Hotel & Resort Kristiansand focus on great guests experiences during the stay, and we are happy to see that you enjoyed your stay.

Your remarks have been noted, and we do appologise that we don't have aircondition in the hotel. We do have som fans, that our guests can borrow. But unfortunately not enough for all rooms, after a perfect and nice summer. The fans was sold out from the producers, and we are sorry for that.

Again, thank you so much for your honesty, without your commenst we can never improve our services.
We do hope that we are able to see you next time you visit our area. Until then, have a great autumn.

Yours sincerely,

Erik Nordahl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Top Contributor
62 reviews 62 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 30, 2014

We, a family of five, stayed here for two nights in connection with a visit to Dyreparken. We had a family room. This hotel has a nice location with walking distance to Dyreparken. The staff is also very friendly, and the breakfast buffet has a wide selection with freshmade omelettes and pan cakes. There is also a lot of activities for the children. But all this has a price, the room rate is high, you feel you pay a significant premium just for the location. Food and drinks are also rather expensive, we had a dinner buffet, we felt the value we got for what we paid was low. The hotel is not by any means exclusive or fresh, it is a bit old fashioned. All in all, it is an OK hotel, but the only reason to pay a premium price is the location. Will we stay here again? Maybe, if we are going to visit Dyreparken again

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik N, General Manager at Quality Hotel & Resort Kristiansand, responded to this review, July 31, 2014
Thank you sor taking your time to rank us on Trip Advisor.
Quality Hotel & Resort Kristiansand is focused on giving great experiences to all our guests.
We read that you where not that happy about the rate we charge under the high season.
There are four 'hotels' close to the Zoo, and among them we are the most reasonable one. We are also the one with most activities for the kids. The price you have paid is the market price during that season.
Again, thank you so much for taking your time to write to us, without your comments we can never improve.
Have agreat summer, and we do hope to see you back with us next time you visit Kristiansand.

Your sincerely,

Erik Nordahl
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed July 30, 2014

Booked a standard room with teo extra beeds, when we arrived the last bed was not made ready. We tryed to fix it, but it was not possible due to the space at the floor. Personel from the hotel needed to remove some of the furniture from the room to fix this. When you pay NOK 2200 for a night you have higher expectations.

  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with NordicChoiceHotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik N, General Manager at Quality Hotel & Resort Kristiansand, responded to this review, July 31, 2014
Thank you for taking your time to rank us on Trip Advisor.
Quality Hotel & Resort Kristiansand focus on that all our guests will have good experiences with us.
We can see that you was not happy with the rate and the room.
We have 5 different categories of room, ranging from a moderate room - standard room - family room - junior suite - suite. They all are priced differently, and the room that you booked was a standard room. It is possible to sleep 4 people in that room, but we suggest 3. We inform the guests that reserve directely with us that it will be tight, and sometimes we have to remove a chair to fit in the last extra bed. All hotels situated withing minutes walking distance to the Zoo in Kristiansand are in the high season more expensive. Out of the 4 different ones you can choose from, we are the most reasonable priced and we also are the hotel with most activities for kids.
We are sorry that you feel that the room in the high season is costly, it is just market price during that season.
Again, thank you so much for informing us about your experiences, without your comments we can never improve our services.

Have a great summer!

Yours sincerely,

Erik Nordahl
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
5 of 5 stars Reviewed July 24, 2014

Made another reservation at this Beautiful Hotel situated close to Kristiansand Zoo. A Place to be know if you have kids. Loads of activities, and a nice and hot swimming pool outside. The food was good - had the buffet. We stayed three days, and our kids nearly didnt want to leave. I highly recommend it - All staff so friendly and service minded

Room Tip: A must in Kristiansand for families - We had a room towards the pool, nice and quiet
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik N, General Manager at Quality Hotel & Resort Kristiansand, responded to this review, July 31, 2014
Thank you so much for taking your time to rank us on Trip Advisor.
Quality Hotel & Resort Kristiansand focus on giving all our guests good experiences. We are very happy that we succeeded with you.
Thank you for all your nice comments, our staff appreciated them
We wish you the best summer, and do hope that we will be able to see you soon again with us here in Kristiansand.

Yours sincerely,

Erik Nordahl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
1 review
5 of 5 stars Reviewed July 21, 2014

Nice hotel and very friendly staff. Extremely perfect for families with children:) Very short distance to shopping, animal park just across the street, adventure/pirate park, horse trot racingtrack and not that far from the city.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NordicChoiceHotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik N, General Manager at Quality Hotel & Resort Kristiansand, responded to this review, July 22, 2014
Thank you so much for taking your time to rank us on Trip Advisor.
Quality Hotel & Resort Kristiansand focus on great guests expectations.
We see that you realy enjoyed your stay with us, and for that we are grateful.
We have shared your information with our members of staff.
Again, thank you so much for writing to us, without your comments we can never improve.

Have a great summer!

Yours sincerely,

Erik Nordahl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Hotel & Resort Kristiansand

Address: Sorlandsparken Post | PO Box 9074, Kristiansand 4696, Norway
Location: Norway > Southern Norway > Vest-Agder > Kristiansand
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 19 Hotels in Kristiansand
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Hotel & Resort Kristiansand 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Quality Inn Kristiansand

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