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“Good service but comfort medium” 3 of 5 stars
Review of Scandic Solli

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Scandic Solli
3.5 of 5 Hotel   |   Parkveien 68, Oslo 0202, Norway   |  
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DJ every weekend
Ranked #27 of 86 Hotels in Oslo
Philadelphia, Pennsylvania
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
9 helpful votes 9 helpful votes
“Good service but comfort medium”
3 of 5 stars Reviewed March 15, 2013 via mobile

People are nice and try to do their best, breakfast are good enough even if you cannot get a good coffee. The main problem - which could be significant for an hotel- is about the rooms : small bed, house keeping so so...at the end not a very good place to take rest despite a good location.

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magne J, General Manager at Scandic Solli, responded to this review, March 19, 2013
Dear Pat.

Thank you for your review. It means alot. Im sorry that we didnt manage to satisfy you as much as we want to. We are refurbishing our rooms these days. Thanks alot for cheering our staff and breakfast. By the way: We have already ordered a new coffeemachine :)

Plese visit us again in the future.

Best regards,
Magne Jacobsen
General Manager Scandic KNA
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359 reviews from our community

Traveler rating
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    74
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
England
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 8, 2013

Titlte says most of what I want to say. One of the more expensive places I've stayed in Oslo and yet not really up there with even the very average. Room was large but looked like it was last decorated in the 1950s or 60s. Very utilitarian and not particularly comfortable. Location is a litle out of the way of the city centre but only around 10 mins walk from the Nationaltheatret station so it's not too badly located.

One very positive thing I can say is the food is excellent, both at breakfast and dinnner.

I'm fairly certain I won't use this hotel again. Last time in Oslo I was at the Radisson Blu Scandinavia which is far superior in every way, is in a better location (closer to everything) and was actually cheaper than this place.

  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magne J, General Manager at Scandic Solli, responded to this review, March 19, 2013
Hello!

Im sorry that we didnt manage to please you during your stay at Scandic KNA. On days when very good demand we the rates can be a bit high, you are right about that. These days we hare bulilding out the hotel and refurbishing our rooms - soon it will be much for up to date. When it comes to our location I would say that we are located closer to most part of Oslo than Radisson Scandinavia. The distance to Nationaltheatre is about the same. But of course, its all about where every person is going.

Thank you for your comments about our food, that is much appreciated.

Best regards,
Magne Jacobsen
General Manager Scandic KNA
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Hobart, Australia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 15, 2013

We left our passports behind in the draw of the room and when we rang and asked the staff to check for them, they said "Not until the people in the room have checked out". They wouldn't even knock on the door. 24 hours later one lovely young woman staff member said she went to check after her shift finished and rang to tell us the passports weren't there. Five days later, after paying huge amounts for emergency passports and cancelling our old ones, the hotel rang us to say they'd found the passports. The question is, did they even check the first time?
The reason this review is "poor" and not "terrible" is that they did send our passports back to Australia at their cost. That, at least, was appreciated.
I should say that there was one young woman who worked on the front desk (and I only saw her once) who was really lovely. This review isn't a reflection on her. We just got the feeling the hotel was completely understaffed and that the majority of the staff on the desk had no motivation to help, regardless of our request. Maybe we had just been spoiled elsewhere...

Room Tip: Make sure your clear about needing a double bed if you want one. Even as "Mr" and "Mr...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Magne J, General Manager at Scandic Solli, responded to this review, January 22, 2013
Hi,

Thank you for your review. I am very sorry that we didnt follow up they way we should have! This will be a subject and example in our service training this week.

I would have reacted the same way.

Best regards,
Magne Jacobsen
General Manager
Scandic KNA
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Stockholm, Sweden
Top Contributor
74 reviews 74 reviews
44 hotel reviews
Reviews in 42 cities Reviews in 42 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 28, 2012

Hotel has a really good location: railway station, city center, fort and Felix conference center within a walk distance.
Very nice bay view from a hotel room.
It is easy to get lost in a korridor while looking for the room.

Room Tip: Take a room with a bay view
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magne J, General Manager at Scandic Solli, responded to this review, January 9, 2013
Hi there!

Thanx alor for your very good review. We wish eveyrbody knew how good this loaction is when visiting the modern Oslo.

Our balcony rooms do not stand back for any view in Oslo! Thanx for mentioning that.

Very welcome back to us.

Best regards,
Magne Jacobsen
General Manager
Scandic KNA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Skien, Norway
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2012

Cheapest room with very good quality, clean, nice breakfast and 10 mins walking to Aker Brygge! What do I want more??
Cheapest room with very good quality, clean, nice breakfast and 10 mins walking to Aker Brygge! What do I want more??
Cheapest room with very good quality, clean, nice breakfast and 10 mins walking to Aker Brygge! What do I want more??

Room Tip: Just claim it :-)
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magne J, General Manager at Scandic Solli, responded to this review, December 10, 2012
Hello!

Thanks alot for your review.

We look forward to seeing you again at Scandic KNA.

Best regards,
Magne Jacobsen
Direktør, Scandic KNA
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Strand, South Africa
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 20, 2012

Nice and close to trainstation, about 10 minute walk max. Rooms and bathrooms was clean, although no mini bar or extras. Reception was very friendly and the breakfasts was nice and fresh. The 'snackbar' sandwitches could do with a bigger variety and bread was also a bit old. Situated walking distance from the habour area so was very nice overall. For business trip in and out it's ok, but maybe not longer than a couple of days. (I had a single room) Good value for money

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magne J, General Manager at Scandic Solli, responded to this review, November 22, 2012
Dear Poppins!

Thanks alot for your review. Very kind! We are working on the sanwiches and variety overall in our shop - I agree that it could be better although it already is popular among our guests.

Hopefully we will see you again sometime here.

Best regards,
Magne Jacobsen
General Manager Scandic KNA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 18, 2012

First great staff, second rooms are a big let down not even 1star worthy.
There are only a handfull of "good quality 4star" rooms which have been refurbished some time a go.
These I would recommend, The others I won't even go there. If you are planning a stay make sure you get one of these in the newer part on the second floor.
The manager, a very hard working and honest man was really pleased to tell that the hotel will get refurbished beginning of 2013... With his attitude and staff he will make this one of the best places to stay in Oslo. I will def. be coming back once they have refurbished!

Room Tip: Go for the newer rooms on the second...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magne J, General Manager at Scandic Solli, responded to this review, November 22, 2012
Hello!

Thank you very much for your review. It was nice to meet you! An honest review, although I of course think that most of our rooms are quite good - there is still no doubt that we look forward to the refurbishing process. And 35 brand new rooms! These will be ready in the spring.

You are very welcome back to us.

(sorry for responding late to your review!)

Best regards,
Magne Jacobsen
General Manager Scandic KNA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scandic Solli

Address: Parkveien 68, Oslo 0202, Norway
Phone Number:
Location: Norway > Eastern Norway > Oslo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #27 of 86 Hotels in Oslo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Scandic Solli 3.5*
Number of rooms: 226
Official Description (provided by the hotel):
Stay at the central Scandic Solli hotel and walk to Oslo attractions like the Royal Palace and Akershus fortress. Try fresh seafood and Nordic tapas in the modern V Solli Bar & Spiseri. Enjoy free wifi throughout the hotel. Explore fabulous shopping, just 300 metres away, including House of Oslo with 20 interior design shops. Enjoy a workout in the fitness room before relaxing in the sauna at the Scandic Solli hotel. ... more   less 
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Also Known As:
Scandic Kna Oslo City Hotel Oslo
Scandic Kna Hotel Oslo

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