I stayed at Scandic Vulkan in July and unfortunately was very surprised by the low standard of this hotel. The general standard of the room interior is below standard, including towels, duvets and pillows.
After waiting 10 minutes queuing for check-in, I got my room key. However the windows in the room were not working. When approaching the reception-desk the response was 'ohh ya, the windows arent working'. Surely this could have been a useful piece of information.
It is obvious that absolutely no cleaning was made during my stay. The television, lamp, desk was covered with dust and remained so for 3 days.
The stay included breakfast. But the buffet was totally empty and after waiting for 20 minutes, I decided to go for breakfast another place.
During my stay I informed the staff about it and afterwards made an official complaint. Surely expecting some kind of compensation, I was offered a 'free' upgrade, if I was ever to return. This compensation does not, in anyway, correlate with the lacking of this hotel.
Based on my experience I would not suggest anyone going there. Our company usually stays at Scandic, but will now look into changing our supplier.
- Official Description (provided by the hotel):
- This modern Oslo hotel has an attractive location in Oslo's Vulkan area, just 2 km from central Oslo. Hotel Scandic Vulkan opened in October 2011.The new Scandic Vulkan hotel has a great location in Vulkan, just north of central Oslo and by the Akerselva river. Vulkan is a part of Oslo that represents innovation, creativity and culture. The hotel is also close to Oslo's trendy Grunerlokka area with plenty of cosy cafés, bars and parks as well as several cultural institutions and creative colleges. Oslo's city centre and popular attractions are only a 2 km walk from hotel Scandic Vulkan.When you stay at hotel Scandic Vulkan, don't miss a visit to our popular restaurant V. Our restaurant serves great local food and is a relaxed and informal meeting place from morning till evening. You can also enjoy a drink in our hotel bar or arrange a conference or event with us. With solar cells, geothermal energy and other smart solutions with environmental focus, Scandic Vulkan is the first hotel in Norway with the Norwegian term 'Energy class A'. ... more less
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