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“Terrible experience” 1 of 5 stars
Review of Radisson Blu Plaza Hotel, Oslo

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Radisson Blu Plaza Hotel, Oslo
4.0 of 5 Hotel   |   Sonja Henies Plass 3, Oslo 0134, Norway (Sentrum)   |  
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Ranked #31 of 86 Hotels in Oslo
Cork, Ireland
1 review
1 helpful vote 1 helpful vote
“Terrible experience”
1 of 5 stars Reviewed June 6, 2014

Probably one of the worst hotels I have stayed at for the price payed. did not receive the room I asked for (Double) - Received twin room. Fitness center terrible, pool terrible, Bathroom light didnt work properly (kept flickering) No air con in Fitness center. The only thing going for the place was the breakfast facilities as they were superb! Internet did not work properly - I was there on business and I am glad i didnt pay for this out of my own pocket - I will be ensuring all colleagues are notified of this hotel and to stay clear. There must be much better in Oslo

  • Stayed June 2014, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloPlaza, General Manager at Radisson Blu Plaza Hotel, Oslo, responded to this review, June 17, 2014
Dear Jason D

Thank you for taking time posting your review on TripAdvisor. We are very sad to hear that the stay did not meet your expectations, this is not the way we want our guests to experience the hotel. We will off course use this feedback for improvement. Please do not hesitate to contact me directly at e-mail: gm.plaza.oslo@radissonblu.com.
Hope we will get the opportunity to see you here again – Welcome back!

Best regards,
Tarje Hellebust, General Manager Radisson Blu Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,511 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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Braintree, United Kingdom
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 4, 2014

Again, chose this hotel because of proximity to train station, right next door but only 10 minutes into the main City Centre. This is a large, glass building with over 30 floors giving stunning views across Oslo and out to sea!! We were on the 11th floor and had a good view of the sun setting.

We had a standard room. This was sufficient. Bed in the middle of the room allowing you to look out across the city to the mountains in the distance and watch the sun go down. Lovely air-conditioning to keep you cool, tastefully decorated in neutral colours. And very clean.

The bathroom was spacious and clean and well stocked up. Shower and bath.

The best part of the stay though was sitting in the bar on the 34th floor, drinking and watching the sun go down. Simply stunning and even if you don't eat there, which we didn't, you must visit the bar. You will not be disappointed.

Breakfast was great, plenty to choose from and plenty of seating for such a large hotel.

Check in and check-out efficient with plenty of staff on hand. I know one reviewer said the area was was seedy. The area may seem seedy but you are soon in the main part of Oslo. And you need your room key to use the lifts so this prevents anyone not staying at the hotel from accessing the rooms. So perfectly safe enough and plenty of people around

There is a pool, sauna etc but we did not visit this.

This was a great experience and we would definitely stay here again. If in Oslo, I would definitely recommend this place.

Room Tip: If you afford a suite, do, they are on the higher floors with amazing views.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trondheim, Norway
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 3, 2014

One of Plaza's merits is that it is close to the Opera. It is also close to the Railway station, thus saving the traveler both time and cab fare. We spent two nights, from Friday to Sunday. Arriving we had the feeling that the desk was manned by substitutes; service was slow, laborious and somewhat hesitant. The room seemed okay though, reasonably spacious. It’s worth noting that they have reorganized the space, putting the bed in the middle of the room rather than in the corner or against the wall, as has been the regular set-up in the old SAS Radisson hotels for years. Next day, at breakfast the stay became less pleasant; the restaurant was more than full and the guests were more or less treated as cattle by a less than attentive staff. The "scrambled eggs" have clearly become more yellow, but they are still made from egg powder and taste nothing at all, which means, I guess, that they have just added some more color to the mixture. They place was basically noisy, stressful and not a place to linger (which is most likely the idea). We had noticed that one of the bed lamps was not working and asked the receptionist to have it fixed as well as to provide us with an extra towel to stand on getting out of the tub. Upon returning late in the afternoon the lamp still wasn't working and, worse, the room had not been done. Wanting to refresh ourselves, we found out that the bottle opener was missing. Furthermore, we were out of tissue paper. Calling the reception, they promised that everything was to be fixed by the evening. Coming back, the bed was done, but the lamp was still dead, there was no tissue paper, and we never got the extra towel. Breakfast next morning, Sunday, was even worse. And checking out, we were never asked whether we were satisfied or not, so I had to draw the shortcomings to the attention of the receptionist, who, gracefully, deducted two beers from the tab. I have had no experience with the hotel during the week, but if this is representative for how it is weekends, stay away, find something else if you're a couple going away for the weekend.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloPlaza, General Manager at Radisson Blu Plaza Hotel, Oslo, responded to this review, June 17, 2014
Dear KOE21

Thank you for taking time posting your review on TripAdvisor. We are very sad to hear that the stay did not meet your expectations, this is not the way we want our guests to experience the hotel. We will off course use this feedback for improvement. Please do not hesitate to contact me directly at e-mail: gm.plaza.oslo@radissonblu.com.
Hope we will get the opportunity to see you here again – Welcome back!

Best regards,
Tarje Hellebust, General Manager Radisson Blu Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Top Contributor
118 reviews 118 reviews
37 hotel reviews
Reviews in 49 cities Reviews in 49 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 2, 2014

This was my second stay at this hotel, 16 years apart ! I really enjoyed my first stay and this stay was no different. We got a room on one of the higher floors with a great view over Oslo including the Holmenkollen. The room had a funky layout with the bed in the centre of the room which I liked. The buffet breakfast was included in the price. Considering Oslo is the most expensive city in the world it allowed you to fill up for the day by eating as much as you wanted and save some money by skipping lunch ! There is also a bar on the 34th floor but it was closed for the Easter weekend. I'd recommend this hotel.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Top Contributor
284 reviews 284 reviews
61 hotel reviews
Reviews in 99 cities Reviews in 99 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed June 1, 2014

We had a nice upper floor room with a view of downtown Oslo. Unfortunately, though convenient to the train station, the area was rather seedy with lots of beggars and people hanging around. The hotel had excellent amenities, with a lap pool and sauna which my wife used. The breakfast buffet was another great amenity, with a variety of foods and very attentive service. The concierge was also very knowledgeable and helpful. We bought a 7-day pass, which we used on trains, trams, subways, and buses.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iver Heath, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2014

Arrived late on Friday, and the hotel was right next to Oslo S station, so a great location with minimal travel from the airport on the high speed rail link when you have already had a long day.

We had a business class room on the 30th Floor, that gave fantastic views over Oslo including the Palace, City Hall, etc. The room was very comfortable for the two of us, Breakfast was buffet with plenty of choice of both continental and cooked styles that kept us going for most of the day. The reception team were great, always had a smile on their face and made us feel welcome and answered any queries as we had them. We used the pool on the 34th floor, that was great, but chose to eat out rather than in the hotel. Free Wifi worked well in the room and the breakfast restaurant.

The hotel is centrally positioned, which made sightseeing the key sites around Oslo easily accessible on foot. We were there on the 17th May, which this year was the 200th Anniversary celebration of the Norwegian constitution, with lots of people in national costume and schools parading through the streets, a great site to behold. We also walked up the river next to the hotel to the waterfall near the Art & Dance Universities that was a very pleasant experience on Sunday morning.

Overall, we had a great weekend, friendly people if a bit expensive when eating out, but a great place for a weekend.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Moscow, Russia
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 31, 2014

We received excellent service at this hotel, and were offered an upgraded room which had a great outlook. The room was spacious, with comfortable bedding. The breakfast area was busy, with a good range of options. A highlight was the health club which felt like a private retreat.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloPlaza, General Manager at Radisson Blu Plaza Hotel, Oslo, responded to this review, June 11, 2014
Dear MichaMJK

Thank you for this great review after your stay at Radisson Blu Plaza Hotel. We are very happy to hear that you enjoyed your stay.
We hope to see you again soon – Welcome back to us!

Best regards,
Tarje Hellebust, General Manager Radisson Blu Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Plaza Hotel, Oslo

Address: Sonja Henies Plass 3, Oslo 0134, Norway
Phone Number:
Location: Norway > Eastern Norway > Oslo > Sentrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Oslo
#17 Family Hotel in Oslo
#18 Business Hotel in Oslo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Plaza Hotel, Oslo 4*
Number of rooms: 673
Official Description (provided by the hotel):
The Radisson Blu Plaza Hotel is the largest hotel and the tallest building in Norway, featuring 673 rooms and suites. The hotel is conveniently located next to the central railway station, with easy airport access. Shopping and sightseeing is within walking distance. Guests enjoy complimentary access to the swimming pool on the 35th floor and Plaza Fitness on the 37th floor. Concierge service, valet parking and room service is available. ... more   less 
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Also Known As:
Radisson Blu Plaza Hotel, Oslo Hotel Oslo
Radisson Oslo
Oslo Radisson

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