We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Smart Hotel for travel concious people” 4 of 5 stars
Review of Smarthotel Tromso

Save Saved
You added Smarthotel Tromso to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Smarthotel Tromso
3.0 of 5 Motel   |   Vestregata 6, Tromso, Norway   |  
Hotel amenities
Ranked #13 of 17 Hotels in Tromso
Honningsvag, Norway
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Smart Hotel for travel concious people”
4 of 5 stars Reviewed October 6, 2013

If you need a very small clean room with Bathroom, funky walls, well appointed, excellent front
desk staff (who were VERY patient whilst I dealt with CC's) then this hotel is the place for you!
I was very disappointed by the breakfast offered, (maybe all the good stuff was gone) so would not pay beforehand for food.

Excellent location to shops, Hurtigruten and airport and very reasonable rate considering its location. Would I stay there again? Most certainly!
Thank you Staff!......................Josephine

Room Tip: Rooms at the back of the hotel are quieter
See more room tips
  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

93 reviews from our community

Traveler rating
    23
    39
    21
    9
    1
See reviews for
5
35
18
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Israel
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 29, 2013

New hotel in the city center with the possibility to choose if you want breakfast to be included in the room price or not. Payment at the hotel is only by credit card – cash money is not excepted. The room where I stayed on the fifth floor was in the small size category, but it was well maintained, very pleasant and tastefully decorated. While entering the hotel and room you feel this is a new one.
Internet is free throughout the hotel.
Honestly, I do not feel I stayed in the hotel long enough to win it with an "excellent" mark, however, to "very good" mark this hotel is definitely worthy.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 20, 2013

This hotel seems to have a tiny rooms, but they are of a good quality and clean. Wifi connection was very good. The breakfast was rich. Heavy curtains made my room dark even during the midnight sun. The staff was polite and the hotel is very close to the norhernmost brewary in the world.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013

Tiny and effective rooms. Clean and new. Friendly staff and good location – and really reasonable priced. Breakfast is great, you can make your own waffles. If you're in to all of the above, don't hesitate to book a room at this hotel.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oulu, Oulu, Finland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 23, 2013

We spend one night there. Our room was very small but somehow it worked very well. Everything was new and clean. There were funny texts in the walls like "You are smart" above the bed. :) Tromso city centre is not big so the hotel was near everything. Parking was a little bit problem, almost everywhere you had to pay for parking.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 6, 2013

The hotel is situated in the town center, close to "everything". The concept is small rooms, clean and modern. Bed small double, but good quality. The bathroom had poor lightening for ladies' makeup - could be improved by a magnifying mirror. Excellent breakfast and helpfull and service minded staff.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 29, 2013

We arrived in Tromso at 13:00 on June 22nd but we were asked to come back after 15:00 in order to check in (!). We checked in for the first time 17:30. The room we were given had not been cleaned at all, bed was not made, towels not replaced, garbage not removed. Initially we were told that we had to wait until the cleaner was contacted and the room was cleaned!!!! Fortunately for us the cleaner could not be found and someone would be sent later. So we were given another room on the same floor...Bad luck! The second room was occupied and we gave a shock to the poor guy who was (fortunately only) sleeping there when we entered! Back to reception and the comment was "please try room...X". No way we could "try" again so the reception girl went upstairs to confirm for herself. The 3rd room was the right one! The second night we stayed at the hotel (June 25th arriving at 23:30) there was no issue at all. Apart from this incident the room was clean although small. We were expecting this as the hotel link was clear about it. Not accepting cash in the hotel did not create any problem as use of cards is widely spread in Western/Northern Europe.
Not sure of course if our first night's incidence was an one-off one or something else happens more frequently in Smarthotel. In any case extra care should be taken by Management as the there may not be a second chance to visit Tromso again soon...Additionally, we would expect at least a free breakfast (if not a free night). At least this is what happens with other hotels in similar cases. At least we received apologies which we have no reason to doubt about....

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Smarthotel Tromso? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Smarthotel Tromso

Address: Vestregata 6, Tromso, Norway
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
Ranked #13 of 17 Hotels in Tromso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Smarthotel Tromso 3*
Number of rooms: 160
Official Description (provided by the hotel):
Situated in central Tromsø, this hotel is just 200 metres from Storgata shopping street. It offers brightly decorated rooms with free Wi-Fi access and a flat-screen TV. All rooms at Smarthotel Tromsø have Dux beds, a work desk and a private bathroom with shower. Light dishes like sandwiches and salads are available in the lobby shop. Tromsø Smarthotel offers an ironing service and a 24-hour reception. The Hurtigruten Terminal and Polaria Aquarium are both 8 minutes’ walk away. The Polar Museum is 800 metres from the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Tingo, Odigeo and Venere so you can book your Smarthotel Tromso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Smarthotel Tromso, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.