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“Good hotel in Tromso” 5 of 5 stars
Review of Scandic Tromso

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Scandic Tromso
3.0 of 5 Hotel   |   Heiloveien 23, Tromso 9269, Norway   |  
Hotel amenities
Ranked #18 of 18 Hotels in Tromso
Istanbul, Turkey
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
“Good hotel in Tromso”
5 of 5 stars Reviewed June 10, 2014

Although I have stayed only a night at this hotel, I found it good for the money I paid. The breakfast was very good. The room was quite and the bed was comfortable, I had a good sleep. The room and the bathroom were very clean and the staff was friendly. For the money I paid, I am satisfied with the level of quality.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kjell Olav P, General Manager at Scandic Tromso, responded to this review, June 12, 2014
Dear Alperb.

Thank you for your positive review and wish you a great summer.


Best regards

Kjell Olav Pettersen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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155 reviews from our community

Traveler rating
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    63
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    10
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 25, 2014

Norway's hotels are expensive!
I knew this but I could not wait for my trip to Tromsø to see the Northern Lights! While the Scandic Hotel has its negatives the price was fantastic. An even better bonus? The continental breakfast. It was delicious and a great way to start a chilly day in Tromsø.

The hotel is close to the airport and a shopping mall but it is some distance (and a pricy bus ticket and an even pricier cab ride) to the center of town. However, its location away from some of the town lights increases your chance of seeing the Northern Lights from your window!

If you are looking for an upgraded hotel close to town look elsewhere. If you want a great breakfast and a great Norwegian price, the Scandic Hotel is worth a look.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kjell Olav P, General Manager at Scandic Tromso, responded to this review, May 28, 2014
Dear Emmerness.

Thank you for your review and wish you a great summer.



Best regards

Kjell Olav Pettersen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergen, Norway
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 20, 2014

I stayed here 2 nights (May 19-21). The room was sort of ok, but the bathroom looks 25++ years old. No shower cabinet, the water should spill all over. Despite having few guests I was assigned a room with a view to the garbage container, the views facing the fjord are so much better! I requested a queen bed when booking, but this hotel appears to only have rooms with two narrow single beds separated by a table, in each room.The restaurant could not offer a single guest anything between a glass of wine and a full bottle, the reason being: "we are part of a chain and cannot do anything differently" (read: cannot think service). My third night in Tromsø, in the city center, is at a better hotel, but still priced about 300 NOK less.

Room Tip: Request a room facing the fjord.
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  • Stayed May 2014, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kjell Olav P, General Manager at Scandic Tromso, responded to this review, May 23, 2014
Dear Petter B.

Being a part of a large hotel company gives us a lot of oportunities and we have every tool neccessary to give the best service experience.
I thank you for your review and we will keep on training every day to increase our service level.


Best regards

Kjell Olav Pettersen
General Manager
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Brighton
1 review
5 of 5 stars Reviewed March 7, 2014

This hotel is all you need for a perfect trip to see the northern lights. Close to the airport with stunning views of the fjords and mountains and free parking.
Breakfast choice is more than enough for anyone's needs.
Very helpful staff.

Room Tip: Airport side rooms have the best views
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kjell Olav P, General Manager at Scandic Tromso, responded to this review, March 29, 2014
Dear Alan.

Thank you for your positive review. I will make sure that all staff members will hear about your kind words.


Best regards

Kjell Olav Pettersen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 5, 2014

Close to the airport, which is nice if you have to take a flight. We walked from hotel to the airport (30min) but we had to be careful due to snow.
View from the room was very nice. Breakfast was fine but lacking of pastries.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kjell Olav P, General Manager at Scandic Tromso, responded to this review, March 29, 2014
Dear NunoNuno.

It is of great importance for us to have feed back from our guests, and I thank you for your review.


Best regards

Kjell Olav Pettersen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aalsmeer, The Netherlands
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 2, 2014

The hotel is about 20-25 minutes walk from the airport and the view while you walk it, is breathtaking.The staff was friendly and the provided us with a room having a great view of the fjord as requested.The rooms were spacious with big beds,but a bit outdated.
The bus stop is a 5 minute walk from the hotel,and a mall is located adjacent to it,with supermarkets eateries as well as fashion stores.
Burger King is a 10-15 minute walk from the hotel.
The breakfast was inclusive and had a decent spread.The timings however are till 9:30,which could have been till 10,as after a night of Aurora chasing it is usually difficult to wake up early for breakfast.We had dinner at the restaurant too ...and their special dish of Skrei was exceptional, the taste of which shall be cherished for a long time.
We faced an issue,when we found our door unlocked on returning after a city tour in the evening as the cleaning staff had left it open by mistake...even though nothing was misplaced,the staff took full responsibility and were apologetic about the circumstances.
Perhaps as a good will gesture,they offered to rent us a cab to the airport (about 135 Kr ) the next day when we were to leave.Fly buses to and from the airport also come up to the hotel.

Room Tip: Ask for rooms on the 3rd floor facing the fjord
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kjell Olav P, General Manager at Scandic Tromso, responded to this review, March 14, 2014
Dear Nandini M.

Thank you for your warm and positive review.
Wish you all the best and hope to see you soon back in Tromsø.


Best regards

Kjell Olav Pettersen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scandic Tromso

Address: Heiloveien 23, Tromso 9269, Norway
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #18 of 18 Hotels in Tromso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Scandic Tromso 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Scandic Tromso Hotel
Scandic Hotel Tromsø

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