This is a budget hotel so we know what to expect, and in that regard they give more than adequate value. The breakfast is eaten in the restaurant (Egon) next door, and it is really nice and well above what we expect from a budget hotel.
We had a room facing a back alley (room 225), so the only view we had was another building. But that was perfectly fine as it was quiet at night and we where only in the room to sleep.
The room itself is really well kept (it should be, the hotel is only a few years old. The floor is hardwood and the bathroom is tiles only.
The problems we had was with the bed and the heating system. The bed was so soft that when either me or my wife turned over in our sleep, the other would wake up due to all the motion. It was almost like being back in the 80's when waterbeds was all the rage.
The other major problem we had was with the ventilation. We turned the A/C as cold as we could get it, but it was like it was not working at all. Normally this would not be a problem in Tromsø, as you would only open a window (even if it according to the locals was so hot outside that they where melting away, it was only 15 degrees Celsius at night). However the windows could not be opened! We ended up waking at night in a room that was extremely hot and where the air felt extremely thick.
I would stay at this hotel again, but I would make sure that I got a room where the ventilation system worked.
Make sure you get a room where the ventilation system works and the bed is not too soft.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your feedback and for choosing Thon Hotel Polar during your visit to Tromsø.
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We are sorry to hear that we were unable to meet your expectations.
We have received great feedback on our beds, and regret that they have not been satisfactory for you.
Some of our rooms have fire window, they can not be opened. Ask for a room that opens next time you book hotel accommodation.
We hope to see you back again in the near future
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.