The hotel is very centrally located, right next to Hurtigruta and just a few steps away from the airport bus. The front desk staff is amazing: friendly, helpful and professional. Breakfast is great; I always order egg and bacon when I stay here, and the kitchen prepares this nicely. If you get a business class room at a good price, the hotel is a great place to stay. Nespresso coffee maker in your room, bathrobe, great view, comfortable bed and good sound insulation.
The hotel was redone a few years ago, but unfortunately, the rooms are not well maintained. Our first room had a constant high-pitched noise, and we were moved to a different room. However, in both rooms there were stains on the wall in the shower and holes and stains on the curtains. Our second room also had chewing gum on the floor. My daughter stepped on it and found it pretty gross. There were stains on several of the pillows and the lamps, and the plastic tube of the showerhead was broken (and clearly has been so for a while). Obviously, the hotel does not have any routines for maintenance and checking and insuring quality of cleaning. Part of the business room deal is a newspaper delivered to your room in the morning, which didn’t happen for our first morning their. When I asked housekeeping why I hadn’t got a newspaper, the reply I got was that she never had heard of such an arrangement. To top it all, the air conditioning didn’t work, but fortunately the window could be opened. a
Conclusion: ok place to stay if you get a good price. Good breakfast, friendly staff and comfy bed, but rather worne.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.