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“Excellant Hotel” 5 of 5 stars
Review of Clarion Collection Hotel With

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Clarion Collection Hotel With
3.5 of 5 Hotel   |   Sjogata 35-37, Tromso 9291, Norway   |  
Hotel amenities
Ranked #1 of 18 Hotels in Tromso
GreenLeadersPlatinum level
denver, co
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
“Excellant Hotel”
5 of 5 stars Reviewed July 19, 2014

We spent four nights here in July 2014 and thoroughly enjoyed it. The rooms were very comfortable. The hotel is located on the water front with several restaurants right there. Tromso is not a big place so really you can walk to many things. We found the staff to be helpful. Also -- they provide breakfast, a light dinner and waffles from 3-6. Would highly recommend

Room Tip: We did not have a sea view -- but I think that would have been nice.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, July 24, 2014
Dear Pamo1.

Thank you for the kind review and your recent stay. We are pleased to see you enjoyed your stay in Tromsø and wish you a wonderful summer!

Best regards
Øyvind Vassbotn
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692 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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Tromsø, Norway
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed July 17, 2014

A good standard hotel in Tromsø's city center. The view is good, but only if you pay 150 nok extra per night, otherwise you're looking at the backyard. Wifi good, breakfast alright. In the afternoon you get free whaffles, which is great. The staff was helpful, but not very friendly. The rooms are small but normal for Norwegian standards. Overall recommended, just don't expect too much.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, July 24, 2014
Hi Thomas.

Thank you for your review of us and you stay.

Wish you and yours a wonderful summer!

Best regards
Øyvind Vassbotn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stavanger, Norway
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 15, 2014

This hotel has a location in Tromsø that is central to walking in the center of town, but as it's on the harbor, the only noise at night is from people outside trying to catch pictures of the Northern Lights. The rooms are okay and comfortable, and I recommend the superior room to give you just a little more space, but also a very pretty view across the water. As far as hotels go, it's not bad. It was very clean and comfortable. Largely average for what we paid / expected.

My biggest critique is the food part of the stay. Not the food, per se, but the experience. Breakfast is included as is afternoon waffles and a light dinner. Firstly, the breakfast area is not really sized well to the capacity of the hotel. Food often ran out and there were lines of people waiting to pick over whatever was left, and this was at 7am. Also, no condiments. They didn't have simple things like salt and pepper or hot sauce visible or available. Please buy some. Hotel staff rarely made an appearance to check on food levels. Breakfast was okay, just that the hotel doesn't seem to plan for the number of people actually staying.

As for waffle time, a traditional Norwegian afternoon treat, the line for the TWO waffle makers was at least 10 deep. They need to either have someone on staff pre-make them for the crowd or get more waffle makers.

These are all relatively minor as the food was okay, and there are many options within walking distance should you want to go out for a meal (although there's not much open for breakfast locally)

Overall, the hotel is pleasant enough, clean and comfortable. I would stay here again, but would just as easily go elsewhere if I could get a better deal.

Room Tip: Go for the superior room if going int he winter. You'll end up with a nice room overlooking the...
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, July 17, 2014
Hei Ag97Traveler

Thank you for the extensive review and for your stay with us in February. Hope you had a nice time here and also got to enjoy the lights. You are even able to do it from inside the hotel room! :)

February is very high season with and we have made many valuable experience this year which we will grow on to next year. We are unfortunately not able to expand our hotel, but need to work with the facilities we have. We can be clearer in informing our guests when the restaurant area is less crowded. If everyone dine at the same time, it will naturally create some challenges which we will get out better to our guests.

We will do some adjustments for next year, while continue to provide the wonderful concept for Clarion Collection.

Wish you a lovely summer!

Best regards
Øyvind Vassbotn
GM
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Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 14, 2014

The location of this hotel is on the water, very close to the center square in Tromso. We very much enjoyed the room, it was clean and comfortable. Having booked a sea view room, we were extremely happy with the view. The staff were helpful, however, if you want information on tours/cruises etc, its best to ask at the tourist information office around the corner. See more about that below. The breakfast was very good, a good selection of types (american, german, fruit etc), and there is gluten free/lactose free options. Afternoon waffles and dinner are included at this hotel, the waffles in the afternoon might be interesting for some, and the evening meal might be convenient after a busy day, but I recommend eating elsewhere. For example, we had a absolutely fantastic meal at the nearby 69 degrees bistro!

Extra info- Book all tours/cruises etc in advance, or you may be disappointed- we discovered Tromso does NOT do last minute tour bookings well... We has a cruise booked, it was cancelled, and the company did not leave a message at the hotel for us, and since we were only there for one weekend, we completely missed out!

Room Tip: Highly recommend the sea view rooms- the view of the harbour and surrounding hills is spectacular!
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, July 17, 2014
Dear Nix_nine.

Thank you for the kind review and for coming up the long way to us from Australia.

We are glad you enjoyed your time with us in Tromsø and wish you a wonderful summer!

Best regards
Øyvind Vassbotn
GM
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Napa, California
Top Contributor
85 reviews 85 reviews
9 hotel reviews
Reviews in 33 cities Reviews in 33 cities
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed July 12, 2014

This is one of 3 Clarion Collection hotels we used for our 2-week Norway vacation -- the other two being the Bryggen in Ålesund, and the Hotel Oslo City Center / Christiania Teater in Oslo.

We chose the Clarion Collection hotels because they represent good value for the money -- especially considering how expensive food is in Norway (especially restaurants), because one defining feature is that they include various food options throughout the day. They also tend to be reasonably appointed, clean, and well-located for tourists.

In those regards, the Hotel With is like the others -- it's a nice location (for Tromsø, which isn't as scenic in general as, say, Ålesund), and it does include a decent breakfast, plus waffles in the afternoon and a full evening meal you can eat as your supper. The rooms are also clean.

So, in all of those regards, it is sufficient. However, it has some deficiencies and is not up to par with the other Clarion hotels in which we stayed:

1) The rooms are not very soundproof, and the standard rooms face the basic street and alleys at the back of the hotel. We slept poorly due to loud noises going on outside: the birds were loud enough, but that's a nature sound and easy to deal with; however, there were a bunch of folks drunkenly whooping and reveling right outside the hotel sometime around 2 am or so, and it went on for quite a while. Once that died down, there were loud crashing sounds of bottles/glass being dumped or poured (perhaps the dumpsters being picked up or emptied -- also right outside the hotel)

2) The food is not as good as the other places we've stayed, and generally feels more cheap and penny-pinching. Don't get me wrong, it does the trick and there is enough selection that you won't feel cheated, but the breakfast is not as good as Rica hotel breakfasts, and the evening meals felt a lot cheaper and lower quality than the other Clarions in which we stayed. Some examples: The salad is just lettuce and tomato -- and no dressing or even oil to put on it. Over the course of the 2 nights here, the hot dishes were: fish cakes (with barely any fish in them) with brown gravy, and a chili con carne, accompanied by a sort of creamy onion soup which tasted like it was made of the powdered onion mix/dip (and tasted like it had a lot of MSG) -- compare this to the stir-fried beef and vegetables, curry-quinoa soup, and fresh fish stew we had at the other Clarions, and you can see how it's just not up to par. In addition, they are tighter with their beverages -- the Bryggen provided juice and milk with afternoon waffles; in Oslo they provided these beverages (and more) even with the evening meal. Hotel With doesn't allow either (only offered with breakfast); it's not a big deal, I tend to prefer water with dinner anyway, but it just shows another way this hotel seems like it is more stingy than others.

So, in short: this is not a bad hotel, it definitely has everything you need (unless you need sleep on a Friday night), it's just not up to par with what we came to expect from Clarion Collection hotels...

Room Tip: Standard rooms face the shopping/restaurant/bar area and can get very loud at night
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, July 17, 2014
Dear mediaguru

Thank you for the review of us and for choosing us and the other Collection Hotels while being in Norway.

It does have pros and cons being in the city centre indeed. This being on the harbor side which is not only popular for people bduring the day but also at nights and for birds. Most of the time this is an enjoyable feature, but it might unfortunately be the occational "happy and loud" person at night raving by. We hoped you did not get to much disturbed by this.

I will take your good points regarding dinner with our kitchen manager. We will have a look at our menu after the summer, and evaluate if we should change our dishes. Good feedback provide us to get better and is very valuable for us.

We wish you a wonderful summer!

Best regards
Øyvind Vassbotn
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Banchory, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 10, 2014

Perfect Location on old harbour side so close to Hurtigruten docking and centre of town. Comfortable good size room, very clean. Walk in shower with good pressure and quiet side room with only seagulls to disturb the peace and quiet. We felt no need for the harbour view as just an overnight stay and plenty of opportunity to see the harbour from the dining area and verandah. The Midnight sun is spectacular in this area. Breakfast was buffet and plenty of variety of hot and cold food. We enjoyed the Norwegian style with smoked salmon, pickled herrings. Cheeses and meats with boiled egg but fruit muesli and yoghurt available as well as the fried egg, bacon, potatoes etc. fruit selection is limited but plenty available. All in all very good. We did not take the evening meal on offer but it looked freshly prepared but simple fare. We chose to eat out. Staff have been extremely helpful and polite helping us make the most of the short time we had to visit Tromso

Room Tip: I was happy with the back or side of this hotel as it was quiet and darker for ease of sleeping in t...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, July 11, 2014
Dear JOAN M

Thank you for your kind and generous review of us, and most of all for choosing us while in Tromsø. It seems like you had a nice time even for your short stay. Maybe stay longer at an other occation? We hope to welcome you back.

All the best for the summer from all at Hotell With.
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Sammamish, WA
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 9, 2014

Overall, a great choice for Tromso. The location on the harbor can't be beat, staff is nice, and the food offerings all day were sure nice to have. We loved the afternoon waffles and breakfast. The evening meal isn't anything special, but it does the job when eating out is so expensive. Dessert was curiously absent 2 of the 3 days we were there, which was a shame because the homemade cakes at the Clarion Bastion in Oslo were a real treat. We were hoping for more of the same!
The rooms are clean and adequate. We had two: the harbor view room was much smaller and quite tight. Bathrooms clean and functional. Loved the bright bedside reading lights. Blackout curtains were very useful with the midnight sun. The only bummer was that the rooms were very hot. We happened to hit Tromso during a heat wave (over 80!) and I think the hotel just isn't equipped to deal with that kind of heat. The room had a blower but no A/C, and the windows only open a wee bit.
Note that the threshold to each rooms is a small wooden step (like on a boat), so take care if this might affect you.
Hotel will do loads of laundry for 100 NOK each. There was some confusion about whether ours had been done or not, but it got sorted out. The staff kindly let me go behind the counter to print out my boarding passes for British Airways since they weren't familiar with that system.

Stayed July 2014, traveled with family
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Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, July 10, 2014
Dear AngeKWA.

Thank you for the very kind review of us and your recent stay.

We will take your comments to us with our staff. We are offering dessert every day to our guests aswell, so I have a look at why it was not out these two days. Thank you for making me aware of it. It is also as you pointed out, not many days in Tromsø where we reach this heat as we have now. Our ventilation normally deals with this alright, but in this heat it is struggling when all open windows at the same time also.

I am really glad to see you enjoyed your time with us in Tromsø and at Bastionen in Oslo, and wish you a wonderful summer from everyone at With.

Best regards
Øyvind Vassbotn
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Additional Information about Clarion Collection Hotel With

Address: Sjogata 35-37, Tromso 9291, Norway
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Tromso
#1 Romantic Hotel in Tromso
#1 Green Hotel in Tromso
#1 Business Hotel in Tromso
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Clarion Collection Hotel With 3.5*
Number of rooms: 76
Official Description (provided by the hotel):
Clarion Collection Hotel With is perfectly located in the harbor of the city center. Here you are only 50 meters away from the main street of Tromso, close to restaurants and shopping. At all Clarion Collection Hotels the guests have included breakfast, coffee/tea all day, waffles from 15:00(3pm)to 18:00(6pm) and light evening buffet from 18:00(6pm) to 21:00(9pm). The light evening buffet consists of one hot soup, one hot dish and bread. Not a big dinner buffet, but for most of our guests a really satisfying dinner. This makes Clarion Collection Hotel With a really cheap alternative for tourists visiting Tromso. We also offer a relax room with sauna and a steam room at the top of the hotel. Welcome to a warm and friendly hotel where you can feel at home. ... more   less 
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Also Known As:
Clarion Collection With Hotel
Clarion Collection Tromsø
Clarion Tromso
Tromsø Clarion

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