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“A good place to stay” 4 of 5 stars
Review of Clarion Collection Hotel With

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Clarion Collection Hotel With
3.5 of 5 Hotel   |   Sjogata 35-37, Tromso 9291, Norway   |  
Hotel amenities
Ranked #2 of 18 Hotels in Tromso
GreenLeadersPlatinum level
New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“A good place to stay”
4 of 5 stars Reviewed October 17, 2013

The room was a bit small, but perfectly lovely (we loved the heated bathroom floors). The staff was kind and friendly. The best part? The hotel provides an evening meal in addition to breakfast. A great perk in such an expensive country.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, October 23, 2013
Dear traveler,

Thank you for your feedback!

We are glad to hear that you enjoyed our concept with complimentary evening meal.

Welcome back!

Best regards from Clarion Collection Hotel With!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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691 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Halesowen, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 16, 2013 via mobile

Stayed here for 4th visit to Tromso. Had free upgraded room with beautiful harbour view on 4th floor. Warm and cosy with friendly and helpful staff. Good value as food available all day included- breakfast, afternoon waffles and light evening supper. Hot drinks available all day too. Would recommend this hotel as have used on all of my visits to Tromso and it has been consistent. Few tips car hire reasonable and great way to out into the wilderness. Parking is expensive in underground tunnel car park though. If you use bus from airport buy return ticket it is much cheaper and stops near to hotel. The tourist information office is excellent for organising trips etc. Have previously visited Tromso in Feb at height of winter and associated activities. The snow arrived in full force after 2 days of this trip making it very scenic. Northern lights appeared just before leaving which was a wonderful goodbye. Have seen better lights in Feb however. Norway is very expensive so be prepared!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, October 23, 2013
Dear traveler,

Thank you for your feedback!

We hope to see you again in Feb for the great northern lights.

Welcome back!

Best regards from the staff of Clarion Collection Hotel With!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 12, 2013

The hotel is placed in the city center, with a very nice view.
The bedrooms are big enough, with a fantastic TV.
The service includes a good breakfast and a nice dinner, as well as tea, coffee and waffles all afternoon. You have free internet access as well as access to SPA and gym.
Everyone is very nice and helpful.
Good value for your money.
I recommend it.

Room Tip: By an extra fee, you can have view to the sea.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, October 23, 2013
Dear guest,

Thank you for your feedback!

It is much appreciated. Welcome back!

Best regards from the staff of Clarion Collection Hotel With!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birkdale, United Kingdom
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 12, 2013

Myself and my fiancé stayed here for three nights as a base for our Northern Lights hunting. I wasn't expecting much having read some reviews saying the hotel was a bit dated. I was however pleasantly surprised! As you enter you come into a lovely warm cosy lobby which makes you feel at home straight away.
We stayed in a superior double room on the third floor overlooking the harbour. The room again was lovely and warm and cosy. The bed was super comfy and the view was superb. Everything in the room worked well and the shower was fab!
The hot drinks throughout the day were a great touch when you are coming in and out of the hotel and the waffles were a lovely bonus too! Evening meal was perfectly adequate and there was plenty for all tastes (bad in mind this is a blessing when you realise the price of eating out in Norway!)
The hotel is ideally situated and is close to all the main attractions and there are plenty of shops to have a browse at in town. It's also handy for the airport, there are buses which take you there for 40-70kr although we hopped in a taxi which cost 150kr.
The gym and sauna also looked great on the too floor although we did not get round to using this.
Overall the best thing about this hotel was it felt like home for three days, it was so cosy and relaxed and the staff were all very friendly and helpful. I would definitely recommend this hotel and we shall definitely visit again if we return to Tromso!

Room Tip: Choose a superior with a harbour view
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, October 23, 2013
Dear traveler,

Thank you for your feedback!

We always try our best to give our guests a good stay, feel at home!

Best regrads from the staff of Clarion Collection Hotel With!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 8, 2013

The only bad thing about Norway is that the chance to write "excellent value" is rarer than an undercooked reindeer steak. But this hotel is. I booked as part of a flight/hotel package, and I got a good deal (for Norway).
The hotel's (standard) rooms aren't huge, but super clean, comfy and with everything you need. The breakfast is great, and the free afternoon waffles, constant tea and coffee and evening meal becomes increasingly attractive as you realise just how expensive everything else is when you go out. I was even charged less for a beer (from a can) than I was in the pub.

But what makes this hotel - and perhaps it's just Norway in general - is the amazingly helpful and friendly staff.

From a kept plate of food because I was arriving late to a (very late) check out for my afternoon flight home so I could have a shower after a morning's hiking, nothing was too much trouble. You feel treated like a friend.

Obviously I'm sure that for more money there are even better hotels in the city, but I have no hesitation in ticking 'excellent', because this place is more than just 'very good'.

And if you're in any doubt about whether to visit Tromso in general, then do. Fabulous place.

Room Tip: Fifth floor has good view even facing away from the harbour. No noise issues. The Sauna/Gym offers a...
See more room tips
  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, October 23, 2013
Dear guest,

Thank you so much for this feedback!

Hope to see you again in the northern lights season!

Best regards from the staff of Clarion Collection Hotel With!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Top Contributor
58 reviews 58 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 7, 2013

When I stayed at the hotel, there was only a desk in the lobby and the lift was out of service. I was travelling light and could manage to get my luggage up to my room with the stairs, but as a single female traveller, it would have been good to at least have been offered some assistance. Similarly, there seemed to be a lot of random people sitting on scattered chairs in the lobby just asking guests questions as we walked in. It was a strange experience but I assume that once the work is complete these issues will no longer exist. The room itself was reasonably sized and had a beautiful view of the Arctic Cathedral. The location was also perfect and I walked everywhere. As a single traveller, the convenience of breakfast, waffles and supper in the hotel was greatly appreciated. Perhaps one criticism is that the supper started late and almost caused me to miss my tour. I think the changes being made to the hotel will lead to a four star rating and I would stay here again.

Stayed September 2013, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, October 10, 2013
Dear guest,

Thank you for your feedback!

We are sorry to hear that you are not quite satisfied With your stay!

Our policy in the period was to always ask the guest if they needed help With their luggage.

We hope to see you again with us and we promise to give a better experience. We are more than happy to give you a free upgrade to a larger room at your next stay!

Welcome to our new reception, lobby, dining hall, lounge and elevator.

Best regards from Clarion Collection Hotel With
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, England, United Kingdom
Top Contributor
75 reviews 75 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 5, 2013

The views across the bay to the Arctic Cathedral are fabulous, and the rooms very comfortable indeed. There are free waffles in the afternoon, and frankly you don't really need lunch as well. Dinner is good if rather standard but it's central and worth staying at least a couple of days to take in the attractions of the town.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, October 10, 2013
Dear traveler,

Thank you for Your feedback! It is much appreciated!

Welcome back!

Best regards from the staff of Clarion Collection Hotel With.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Collection Hotel With

Address: Sjogata 35-37, Tromso 9291, Norway
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Tromso
#1 Romantic Hotel in Tromso
#1 Business Hotel in Tromso
#1 Green Hotel in Tromso
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Clarion Collection Hotel With 3.5*
Number of rooms: 76
Official Description (provided by the hotel):
Clarion Collection Hotel With is perfectly located in the harbor of the city center. Here you are only 50 meters away from the main street of Tromso, close to restaurants and shopping. At all Clarion Collection Hotels the guests have included breakfast, coffee/tea all day, waffles from 15:00(3pm)to 18:00(6pm) and light evening buffet from 18:00(6pm) to 21:00(9pm). The light evening buffet consists of one hot soup, one hot dish and bread. Not a big dinner buffet, but for most of our guests a really satisfying dinner. This makes Clarion Collection Hotel With a really cheap alternative for tourists visiting Tromso. We also offer a relax room with sauna and a steam room at the top of the hotel. Welcome to a warm and friendly hotel where you can feel at home. ... more   less 
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Also Known As:
Clarion Collection With Hotel
Clarion Collection Tromsø
Clarion Tromso
Tromsø Clarion

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