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“Wonderful stay” 5 of 5 stars
Review of Clarion Collection Hotel With

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Clarion Collection Hotel With
3.5 of 5 Hotel   |   Sjogata 35-37, Tromso 9291, Norway   |  
Hotel amenities
Ranked #1 of 18 Hotels in Tromso
GreenLeadersPlatinum level
Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Wonderful stay”
5 of 5 stars Reviewed June 28, 2013

Stayed for 4 nights in early April and had requested a harbour view room a few months earlier. The reception staff were welcoming and helpful. My room was on the 4th floor and the view was incredible, well worth the extra 100kr a night. I even left the curtains open a couple of the nights so that I could watch as the sun came up in the morning. The room was a moderate double and was plain in style but very comfortable.
Lots of choices at breakfast and I was pleasantly surprised by the range of food provided at the "light" dinner buffet. Lovely hot dishes each night, delicious salads and cold meats, cheeses, salmon, bread and crackers. The waffles in the afternoon were appreciated too. Great having tea and coffee making facilities in both the dining area and the rooms.
If you don't have a harbour view room then the relaxation room on the top floor also has fantastic views and is a very nice space for guests.
The hotel was a very short walk from the drop off/pick up point for the airport bus and also from where the Hurtigruten docks. I highly recommend taking the fast ferry up or bus up to Skjervøy and catching the evening Hurtigruten back to Tromsø - breathtaking views and I was lucky to see the Northern Lights during the evening voyage.
Would definitely stay at this hotel if I ever make it back to beautiful Tromsø - it's a very long way from New Zealand! Fabulous stay and few days in a winter wonderland

Room Tip: Request a harbour view room when you book
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, July 5, 2013
Hello!

Thank you for your kind words! Hope to see you back again next winter season!

Best regards,

Clarion Collection Hotel With
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691 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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Oslo
Top Contributor
118 reviews 118 reviews
46 hotel reviews
Reviews in 59 cities Reviews in 59 cities
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed June 25, 2013

Neither good nor bad, just OK.Great location, small rooms, a very limited choice of food for breakfast, free waffels at 3-6 pm, free dinner (we did not eat it, so I cannot comment on it). OK for a short stay, or for a budget holiday (because of the free dinner). Not so good for a romantic getaway.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, July 10, 2013
Dear traveler,

Thank you for your feedback!

We are sorry to hear that you are not quite satisfied with your stay with us.

If you are travelling up to Tromsø and us again, please let us know so we can do something special for your romantic getaway!

Best regards from the staff of Clarion Collection Hotel With!
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Ljubljana, Slovenia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 24, 2013

After first spending one night in another hotel (recommended by travelers as well) very noisy in the center of the town, I got a last minute deal with the Clarion Collection Hotel. Wonderful view in the harbor room, excellent breakfast, unusual afternoon snack (waffles - savory or sweet), included in the price. On one night, we were not able to get into a decent restaurant, due to a musical event in the harbor and we could take the advantage of a simple supper - free of charge as well. Personnel is very nice and helpful.

The only problem is the parking, which, for a fee, is available 5 minutes walk from the hotel inside of a cavern drilled into a hill, behind the town.

Do not miss the local botanic garden!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, July 5, 2013
Dear Tomaz.

Thank you for your feedback.

We are very happy to hear that you are satisfied with our hotel!

Best regards from the staff at Clarion Collection Hotel With.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 23, 2013

Very different hotel. Breakfast and dinner included in price and didn't expect much. But food was delicous and harbour view from room really great. Staff very friendly and responsive. Any request was answered with a smile.

Room Tip: Extra charge for harbour view totally worth it
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, July 5, 2013
Dear Jan H. Thank you for your feedback,

Great to hear that you like our hotel!

Best regards from the staff of Clarion Collection Hotel With.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
59 reviews 59 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed June 19, 2013

This hotel is in a great location, right on the harbour front and with the amentities of the town to hand. Be warned, though, that parking in Tromsø is a nightmare. The rules (parking instruction booklets available from the Tourist Information Centre!) are ridiculously complex. Unfortunately, the hotel does not have its own parking but we were very lucky that the receptionist kindly telephoned the Clarion hotel next door and they had one space left for us to book for the duration of visit. (The price wasn't particularly cheap but pretty much in line with that in other Norwegian town/city centres.)

Unlike the other Clarion Collection hotels in which we've stayed, this was not an historic building, being fairly modern and purpose-built. Therefore, it didn't possess much atmosphere but was perfectly comfortable.

I think that rooms with a harbour view would be good. Ours was decent and not a bad size, though. We found the beds to be nice and comfortable, which is very important to us as we both suffer from back problems. The bathroom contained an annoying sensor light, which turns off after a short while until you wave your arms around like mad to turn it back on again. This seems to be a pretty common feature in many Clarion Collection hotels.

Unfortunately, we were unlucky with noise during all 3 nights of our stay. This came from outside, so was beyond the hotel's control, but the loud, screeching drunks kept us awake well until the early hours of the morning. My advice would be to bring a pair of ear plugs with you.

My husband really enjoyed using the gym as it had a great view of the harbour. The views in the buffet dining room were also very good.

Along with others in the Clarion Collection hotel chain, this hotel offered complimentary buffet breakfast, waffle time, evening buffet and water/hot drinks. However, whilst the food provided is similar in all Clarion Collection hotels, it just didn't seem to be quite as good or to offer the same choice here.

Whilst this is by no means my favourite Clarion Collection hotel, it does offer good value (especially given the high price of food and drink in Norway) and makes a decent base for staying in Tromsø - as long as you bring your ear plugs! (If we'd been able to get to sleep, I would have bumped this up to 4 four stars instead of only 3)

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, July 5, 2013
Dear traveller. Thank you for your feedback and kind words!

Hopefully the night life will be more quiet at your next stay. MSM goes on all night!

Welcome back!

Best regards from the staff of Clarion Collection Hotel With.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CHESTERFIELD
Top Contributor
119 reviews 119 reviews
52 hotel reviews
Reviews in 70 cities Reviews in 70 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 19, 2013

Stayed here for 3 nights ln Tromso which is a beautiful, if very cold city. A good place to base yourselves for a Northern light hunt.
The hotel is clean, comfortable and in a superb central location. You must try the outdoor sauna. Heat and cold!
All modern, with all the facilities you need, and a friendly helpful staff. Good food too
Recommended

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, July 8, 2013
Dear guest,

Thank you for your feedback.

Welcome back!

Best regards from the staff of Clarion Collection Hotel With.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex, UK
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 6, 2013

Great location for a trip to Tromso. Close to museums, art gallery and a variety of shops and restaurants. The Tourist Information Office is also a few minutes walk from the hotel, and the staff are very helpful in organising all your excursions.

The hotel provides a good buffet selection at breakfast, including the usual cereals and cooked food. Afternoon waffles are included, and there is also fresh fruit available, together with various tea, coffee and hot chocolate throughout the day. The evening buffet offers soup and a main hot meal, but there is always a pasta dish and cheese and crackers, so you really do not need to find alternative meals whilst staying here. As many others have pointed out, Norway is generally a very expensive country, so having meals included at the hotel is a real advantage. The staff is friendly and speak very good English.

We occupied a room overlooking the harbour which was lovely, particularly at night when all the lights were on, including the lights from the stunning cathedral which was located a short walk across a bridge.

The room itself was comfortable with slippers and a robe provided. There is a fridge and TV, with several English channels. The bathroom was adequate with a nice shower. A hair drier and a trouser press were provided.

Overall, we hugely enjoyed our trip and would recommend this hotel to anyone wanting a comfortable place to stay in Tromso - with meals included!

Room Tip: Would recommend a room overlooking the harbour.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this review, July 8, 2013
Dear traveller,

Thank you for your kind words and feedback.

Welcome back!

Best regards from the staff of Clarion Collection Hotel With!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Collection Hotel With

Address: Sjogata 35-37, Tromso 9291, Norway
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Tromso
#1 Romantic Hotel in Tromso
#1 Business Hotel in Tromso
#1 Family Hotel in Tromso
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Clarion Collection Hotel With 3.5*
Number of rooms: 76
Official Description (provided by the hotel):
Clarion Collection Hotel With is perfectly located in the harbor of the city center. Here you are only 50 meters away from the main street of Tromso, close to restaurants and shopping. At all Clarion Collection Hotels the guests have included breakfast, coffee/tea all day, waffles from 15:00(3pm)to 18:00(6pm) and light evening buffet from 18:00(6pm) to 21:00(9pm). The light evening buffet consists of one hot soup, one hot dish and bread. Not a big dinner buffet, but for most of our guests a really satisfying dinner. This makes Clarion Collection Hotel With a really cheap alternative for tourists visiting Tromso. We also offer a relax room with sauna and a steam room at the top of the hotel. Welcome to a warm and friendly hotel where you can feel at home. ... more   less 
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Also Known As:
Clarion Collection With Hotel
Clarion Collection Tromsø
Clarion Tromso
Tromsø Clarion

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