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“Pleasant staff, nice hotel.” 4 of 5 stars
Review of Clarion Collection Hotel Aurora

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Clarion Collection Hotel Aurora
4.0 of 5 Hotel   |   Sjogata 19 - 21, Tromso 9291, Norway (Formerly Clarion Hotel Bryggen)   |  
Hotel amenities
Ranked #5 of 18 Hotels in Tromso
Certificate of Excellence
Pittsburgh, Pennsylvania, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Pleasant staff, nice hotel.”
4 of 5 stars Reviewed September 2, 2013 via mobile

Very nice hotel. Room was adequate, nothing special though. The hot tub on the top floor balcony was great. The receptionist when we stayed was very nice and helpful with ideas of where to eat and what to do. Would stay here again.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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396 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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italy
Top Contributor
275 reviews 275 reviews
105 hotel reviews
Reviews in 115 cities Reviews in 115 cities
203 helpful votes 203 helpful votes
4 of 5 stars Reviewed August 21, 2013

Clarion Bryggen is a 4 star hotel in a nice position close to the small harbour of Tromso.
It is a modern structure not too impressive as design but functional, clean and with a good level of service. It seems more oriented to business customers than tourists.
The rooms are as usual different, the standard ones could be small, we asked for a bigger room given the forced transfer from the near hotel of the same chain (Clarion collection) where we had some problems. So the room was a bit bigger but frankly speaking not so appealing. Simply ok.
Breakfast has been on the expected level. I have appreciated the sauna and gym on the roof with a small outside hydropool looking at the beatiful bay of Tromso.
At the end we found this choice surely ok also if for the level of price we expected something better.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Top Contributor
120 reviews 120 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed August 16, 2013

our view wasn't so great but after flying half way around the world it was fine. The beds were comfy, the water pressure in the shower was great as was the temperature. We enjoyed the central location and ease of access to the ferry and other parts of town and breakfast was fine with a wide selection

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Terceira, Portugal
Top Contributor
99 reviews 99 reviews
75 hotel reviews
Reviews in 65 cities Reviews in 65 cities
200 helpful votes 200 helpful votes
3 of 5 stars Reviewed August 7, 2013

I was travelling on a HURTIGRUTEN boat from Svolvær to Tromsø. The hotel is just a few steps away from the port - very good location, directly on the sea. Reception and lobby area are 4* standard. Some fancy pink velvet chairs around which I liked a lot. Check in was efficient and friendly. The elevators are nice, they remind you that here is the place to enjoy the "aurea borealis" in the winter time. Floors look a bit worn out, the rooms are ok. No colours, everything in brown grey beige - not very much my taste. There are just 3 sea facing rooms with triangle shaped balconies - 201/301/401, and on top of room 401 is a jacuzzi on the balcony overlooking Tromsø and its lovely bridge and ice cathedral. The room offered all you need in a 4* hotel. The bathroom was nice and the shower very original and smart (moveable glass wall).
What is missing is a little furniture next to the bed. They furnished the room in a way that immediately next to the bed there are the cuoboards, haha never seen that in a hotel before. Where can one put his mobile phone and personal effects which you might need while in bed??
The breakfast was very nice and abundant, my dinner satisfied me.
The worse point of criticism are the very dirty windows. They seemed to haven't seen a cleaning in 6 months :-( I told so to the girl at the front desk when she asked me if I was happy with my room. Instead of sending up someone to clean those dirty windows immediately, she just said that she will send a message to the housekeeping. Also this hotel, like most hotels in Norway, is quite overpriced in relation to what you get here...

Room Tip: 201 301 401 - only those have a triangle shaped balcony and frontal sea view!
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  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Finland
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 30, 2013

Keeping in mind hotels in Norway are expensive, this is pretty good value for the money. The room was spacious and clean, a bit noisy in the night though but it's in the middle of the city. Location is perfect except that you have to pay for parking and arriving late might mean that you have to look for a parking space somewhere else in the city.
The jacuzzi on the top deck is lovely and the view from the sauna as well!

The breakfast is one of the best!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ostend, Belgium
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 22, 2013

On the internet , they offer free bikes : this is no longer so. They have a central position in Tromso, but: no view offered at all from their rooms. You look on parking spots or worse.. Rooms are clean, but beds are much too soft . Food is regular. Nice wirhlpool on 5th floor, as is the sauna.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oslo, Norway
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 30, 2013

Stayed there with 9 colleagues for a weekend. It was in general good, as you might expect. They have conference rooms, and even a nice pool outside on the roof. The service at the reception was at time a bit slow (in every way), but it did not ruin our experience. The rooms where clean, it's central and the gym was good.

Room Tip: Choose a room with a view, it's right next to the ocean.
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Collection Hotel Aurora

Address: Sjogata 19 - 21, Tromso 9291, Norway (Formerly Clarion Hotel Bryggen)
Location: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Tromso
#2 Luxury Hotel in Tromso
#3 Romantic Hotel in Tromso
#7 Family Hotel in Tromso
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clarion Collection Hotel Aurora 4*
Number of rooms: 121
Official Description (provided by the hotel):
Modern design on the pier! Feel the snow in your hair while resting in our outdoor jacuzzi under the Northern lights or during the summer while sun is shining all day and all night. Our excellent staff will be more than happy to serve you at all times whether it is regarding adventure bookings, restaurant recommendations or other enquiries you might have. We offer coffee/tea and a selection of fruits all day, homemade pasteries or wafles in the afternoon and an evening buffet with salads, soup, hot dish and dessert - all of this FREE OF CHARGE!Fantastic sea view from the diningroom, the outdoor jacuzzi and some of our superior rooms. All common areas were renovated in 2012 an all rooms got new floors, new easy chairs and new fabrics. All bathrooms have heated floors. The hotel is very close to all main attractions in Tromso and only a short walk from the Hurtigruten pier, the airport bus and all other buses that will take you around where ever you would like to go. ... more   less 
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Also Known As:
Clarion Hotel Tromsø
Clarion Tromso
Tromsø Clarion

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