Both the location and the staff here are absolutely wonderful. The hotel is right on the main pedestrian walkway, opposite the Opera House. My wallet and credit cards were stolen in Budapest several days earlier and I was still trying to sort things out when I arrived in Vienna. Markus, who owns the hotel, let me use his phone -- which required two hours to sort out -- free of charge until all was settled. He also reconfirmed my flights when I need to rebook because of a cancelation. Both he and his staff are delightful, warm, flexible people -- and fantastic at providing tour information, restaurant suggestions (Plachutta the best restaurant of my entire stay) and directions. The rooms, however, are a bit old, and the ones on the first floor seem a bit isolated, since the main desk and staff are above, on the second floor.
I'd suggest asking for a second-floor room so you can be nearer the staff (instead of having to trudge upstairs for directions, suggestions) if you're looking for some friendly faces before and after you finish your day. (I was traveling alone, so having some warm conversations was probably more impt to me than to others traveling with companions.) Markus was also flexible in letting me leave a day early, in spite of my having reserved for 7 nights, which I very much appreciated. In the mid-range of prices, this hotel is a good value for the location and cost.
- Official Description (provided by the hotel):
- Opera Suites is ideally located in the heart of Vienna opposite the Vienna State Opera and Hotel Sacher on Kärntner Straße 47. All Rooms are designed with the guests comfort in mind and feature flat screen satellite TV, radio, direct dial phone, Minibar, Nespresso Coffee Machine, safe, central heating and air conditioning. The Apartments also feature kitchenettes. Our guests enjoy complimentary wireless internet access in the rooms and the complimentary use of our guest laptop. ... more less
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- Also Known As:
- Opera Hotel Vienna