We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“terrible service” 1 of 5 stars
Review of Flanagan's

Flanagan's
Schwarzenbergstrasse 1, Vienna, Austria (Innere Stadt)
01/5137378
Website
Improve this listing
Ranked #582 of 2,531 restaurants in Vienna
Cuisines: British, Pub, Gastropub
More restaurant details
Restaurant details
Dining options: Dinner, Reservations, Late Night
Neighborhood: Innere Stadt
Vienna, Austria
2 reviews
2 helpful votes 2 helpful votes
“terrible service”
1 of 5 stars Reviewed July 25, 2012

the service in the pub is horrendous
the staff seem to hate the fact that customers want to purchase drinks and spend money
they like to close the fold-out roof during heavy rainfall without any communication with patrons sitting underneath the roof
no follow-up for additional drinks whatsoever, you have to chase the staff around to order something
they bring a single drink to a large party and immediately dissappear scared that someone else could want something from them
in general staff have the social skills of a snail, are untrained and simply can't be bothered with the whole service thing - they clearly must have been designed for some higher calling....
do not go there unless you are a masochist and like being treated like crap

  • Visited July 2012
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

65 reviews from our community

65% Recommend
    23
    19
    10
    7
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ashbourne, Ireland
Senior Contributor
37 reviews 37 reviews
17 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Get the ribs”
5 of 5 stars Reviewed July 14, 2012 via mobile

Guiness here is like the guiness at home lovely.we got a plate with a rack of ribs,8 chicken wings and chips all for 13 euro it was amazing.

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
9 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“To be sure it's a grand Irish pub with excellent food”
5 of 5 stars Reviewed May 24, 2012

This isn't as stated a British pub, it's Irish through and through, from the bar brought over from Ireland, to the food the owner and the staff.

It's the best craic in Vienna. The surrounding architecture is stunning. I have been several times and the welcome's always warm, the drink always flowing and the food delish to help absorb the spritzers and yummy beer. The music's great, the people are amazing, the atmosphere is something I wish we had here in Scotland, but very similar to Ireland itself, so truly an Irish pub diner.

Vienna is a beautiful and very special place, with lots of wonderful traditional restaurants, but please GO TO FLANAGAN'S whilst you're there, you'll be missing out if you don't!

Fish and chips, irish stew - only 2 of the fab dishes I always go back for. Also they have all sports you could want on tv, then there's the snug/post office.

Go go go, but make sure you've an easy day ahead the next day!!

I can't say enough of this place. Try it, you'll have a grand time!!

  • Visited September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ljubljana, Slovenia
Senior Contributor
47 reviews 47 reviews
13 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
“The place to go in Vienna when craving for a Guinness”
5 of 5 stars Reviewed May 4, 2012

My friend and I searched Vienna streets until we found Flanagans Irish Pub. What a relief! Had no idea there was one in Vienna not doing our internet research before visiting, so after walking for about half an hour we thought we were running out of luck. All of a sudden, the pub appeared in front of us. Guinness tasted especially good after a whole day of sightseeing! Extremely friendly staff, great atmosphere. Needless to say that we were there again for a Guinness the next evening! Irish pub - a must in every city!

  • Visited May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Great Irish stop in the middle of Wien”
5 of 5 stars Reviewed April 24, 2012

Bar staff was friendly and went out of their way to find us a souvenir t-shirt. Great football on the Telly.

Visited April 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Flanagan's also viewed

Vienna, Austria
Vienna, Austria
 

Been to Flanagan's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Flanagan's, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.