This was my first Vienna cafe experience. Actually it is more like a luxury bakery than a coffee house.
I ordered coffee Melange and a slice of apple strudel. The coffee is good. The apple strudel is delicious but it has not reach the "must definitely eat" level. The apple filling is tasty and the cinnamon flavour is alright for me. The apple strudel has to be ordered at the cake counter and the waitress will give a ticket so that you can give it to other waitress when placing other orders.
The waitress is nice. If you are thinking where to sit in the cafe, then go behind the cafe and find the seats where you can sit and watch bakers busy decorating the cakes. You can sit there to watch them while enjoying your coffee. I sat there for more than half an hour and there is no one (other than me) sitting behind to watch the bakers.
The cake counter near the entrance has a lot of delicious cakes (I really want to try each of the cake). They also have a section for displaying chocolates, sweets, breads and Sachertorte.
There is a small museum inside the cafe which opens on Friday 10am-12pm. I was the only one to visit the museum at that time. The museum displayed the previous window decorations by Demel. The tour guide is very friendly and she speaks English (don't worry if you can't speak German). As I was the last one to visit before the museum is closed, the tour guide also showed me at the cake counter which cakes are her favourite (Annatorte and some other fruit cake). The museum costs €4 (pay at the counter near the entrance) and you get a free chocolate bar (very thin piece).
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