Lovely hotel in a great spot but lots of problems with heating/cooling which were not handled well at all . Absolutely no recognition of issues and nothing at all offered for the inconvenience of having to change rooms twice in 4 days. Terrible excuses gien for why the room was boiling hot or freezing cold - due to a change in the weather sir. What a load of crap! When you are paying top dollar as a business traveller then you expect to get service commensurate with what you pay. That is why I always balance my reviews with the cost of the room. I do not expect a $50 a night hotel room to be perfect but when you are paying $600 or so at a corporte rate then yes I do expect perfection or close to it.
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