I live in Vienna and love hot chocolate so I had to try their special hot chocolate about which I read when the hotel opened recently. The signature hot chocolate is not on their menu, you have to ask for it.
I must say that this was the best hot chocolate I have had in Vienna and it easily beats that served at all the famous Cafés and patisseries. It's real melted high-quality chocolate, thick and served with hot milk and whipped cream. You get a sampler of three variations of little chocolate bits (all 72% cocoa, so you really taste the different variations) and you choose which one you want to have melted.
The poppyseed and rasperry cake I had with my chocolate was fine but a bit dried out on the edges and unlike the chocolate, you can get a similar or better cake at good Viennese patisseries.
The atmosphere at the lounge (called Melounge) was very nice, there was a duo of guitar and cello playing live and very well. Service was excellent.
The price of € 12,- for the hot chocolate is very high for Viennese standards and even in Milan (which is where I've found a comparable hot chocolate) it's a bit cheaper. On the other side, you also pay for the music and you just can't find similar hot chocolate elsewhere in Vienna. To be fair, the standard hot chocolate on the menu is only € 4,50.
I'll be back for the hot chocolate and to try their signature chocolate Kaiserschmarrn...
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