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“Excellent choice for those who will explore the inner city of Vienna.” 4 of 5 stars
Review of Hotel Ambassador

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Hotel Ambassador
5.0 of 5 Hotel   |   Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria (Innere Stadt)   |  
Hotel amenities
Ranked #56 of 364 Hotels in Vienna
Certificate of Excellence 2014
Jeddah, Saudi Arabia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Excellent choice for those who will explore the inner city of Vienna.”
4 of 5 stars Reviewed February 12, 2013

We booked for three days and I have to say that I realised the high value of its location when I tried to make a plan for the top ten attractions that we had to see before we leave. So, Ambassador it is only 3-4 minutes walking distance from Stefansdom and Mozart house. It is also very close to the metro station U1 line.
10 minites walking from Hofburg, 7 minutes from Spanish Riding school, 20 minutes from Museum of Natural History and Kunsthistorishes.
You can reach the known coffee shops such as Hawelka, Demel, Central, Europe, in maximum 10 minutes walking distance. It is located on Karntner street which is one of the greatest commercial roads of Vienna and in 3-4 minutes you can also reach Graben street. Moreover nearby are qualitative Viennese restaurants such as Drei Husaren, Ferdinand, Frauenhuber (coffee shop-light meals) etc.
The room was a classical double (see attached photos). It was spacious and comfortable with classical decoration and romantic atmosphere. The bathroom was just good but not so luxurious for a 5-star Hotel. The personnel willing to assist any time we asked for it. One disadvantage of the room was the luck of many international and English hearing TV channels. Most of the TV programs are in German, thus if you still need to watch a movie in English you should rent it with an extra charge (5-12 Euros).
The hotel doesn't offer a spa or swimming pool, so if you are lovers of relaxation, the hotel will not meet your expectations.
Finally I can say that our accommodation was a positive experience and the highlight of the hotel is its convenient location. But I believe that real category of it, is a 4-star hotel and definitely not 5-star.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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379 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Russian first
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English first
Lausanne, Switzerland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 8, 2013

I booked this hotel for the location as we were only for one night in Vienna attending the Operaball. Location could not be better. 200 meters walk from the Wiener Staatoper, in Kartner Strasse. Kind and welcoming staff at the reception. The room was very big, but old fashioned, I did not like the decoration at all and would expect more from a 6! star hotel. There was no tea/coffee maker in the room. Bathroom looked old but clean. We got back to the hotel around 2 in the morning and thought they would have rooms service for some late night snack. Unfortunately they had not,but the guy at the reception suggested a great local place at Albertina, where a lot of Operaball guests had their famous bratwurst. All in all we had a good but not outstanding stay here.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
1 review
5 of 5 stars Reviewed January 31, 2013

I stayed there in May 2012 with my mum for 2 weeks. We found the hotel to be very nice. The staff were very friendly and helpful. The rooms were oversize. We were in Rooms 405 and 406, which faced the busy side and didn't find it too noisy. The windows are double glazed which stops the noise. We are planning to go back this year and will definitely stay there again.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade, Serbia
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 13, 2013

If you have a day or two in Vienna and want to stroll and enjoy its spirit this could be good solution! With a modest lobby and the reception desk, hotel is getting more and more interesting with every meter you are in! Nice hallways, with room tags with names of famous persons that stayed in, spacious rooms in old Viennese style. Downside is expensive 25 euro ,,sub-modest" breakfast and 35 euro parking from 23pm-11am!

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Manchester, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 27, 2012 via mobile

Hotel is situated half way along one of the main pedestrianised shopping streets. 5 min walk to the cathedral + subway and 5 mins in other direction to State Opera House. Stayed in a themed room which was huge and beautiful. Reception staff were friendly + helpful. Only complaint was bar prices were too high (probably why it was empty!) + breakfast was 25 euro each, but we strolled down to the opera house cafe + paid 8 euro each instead! Overall a great hotel + will definitely stay there again.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 12, 2012

This is a beautiful hotel with everything that you would expect from an old style Viennese hotel in terms of room size and furniture. It is located in the most central position which meant that we were able to visit all the main sights on foot.

I would have given it five stars but for the fact that the price of the breakfast was ridiculous at 25 euros and nothing special. The breakfast should have been included in the cost of the room. There are plenty of nice coffee shops around where we had excellent breakfast for half that price.

Having said that I would recommend this as a great base for visiting Vienna. There is free WiFi in the hotel as well.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 6, 2012

We stayedfor four nights at the ambassador hotel situated on the Ringstrasse. The situation of this hotel is excellent for sight seeing eating out shopping. Our room was very nice on the second floor, the only downside was that immediately we left our room the smell of cigarette smoke from the bar area was overpowering. The bar area was open and of course in Scotland we are now so accustomed to a no smoking policy in all public areas so perhaps that is why it seemed so u comfortable to us. Apart from this I would have no hesitation in recommending this hotel to you for your travel to Vienna,
We we to cafe central for breakfast this was a good time to visit this wonderful cafe as later in the day there are many large queues.
We did the three city bus tours which was helpful and allowed us to get a better idea of this lovely city.
We at eat the Italian restaurant Firenze and theaustrian restaurant Fhurich both very close to the hotel. On our last night we ate in Le Ciecle at the grand hotel Vienna - wow it was fab expensive but worth it!
We went to a concert at the Imperial hall which was excellent and our evening at the Gold Hall
With a wonderful ensemble was the highlight of our trip, we also managed a tour of the Gold Hall prior to the concert.
The shops are fabulous and the Christmas decorations quite beautiful
We had wanted to visit Vienna for some time and this was our 60th birthday present to each other the trip was even better than our expectations,

Room Tip: Our room was quite and overlooked the main shopping area with all the lovely Christmas lights,
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ambassador

Address: Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Luxury Hotel in Vienna
#42 Family Hotel in Vienna
#45 Business Hotel in Vienna
#63 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Ambassador 5*
Number of rooms: 89
Official Description (provided by the hotel):
Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street. ... more   less 
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Also Known As:
Ambassador Wien Hotel
Ambassador Wien Vienna

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