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Hotel Ambassador: Traveler Reviews

5.0 of 5
Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria (Innere Stadt)
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Hotel Ambassador
Ranked #78 of 361 hotels in Vienna
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349 reviews from our community

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Traveler rating
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Date Rating
Lausanne, Switzerland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Mixed experience”
3 of 5 stars Reviewed February 8, 2013

I booked this hotel for the location as we were only for one night in Vienna attending the Operaball. Location could not be better. 200 meters walk from the Wiener Staatoper, in Kartner Strasse. Kind and welcoming staff at the reception. The room was very big, but old fashioned, I did not like the decoration at all and would expect more from a 6! star hotel. There was no tea/coffee maker in the room. Bathroom looked old but clean. We got back to the hotel around 2 in the morning and thought they would have rooms service for some late night snack. Unfortunately they had not,but the guy at the reception suggested a great local place at Albertina, where a lot of Operaball guests had their famous bratwurst. All in all we had a good but not outstanding stay here.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
1 review
“Great hotel”
5 of 5 stars Reviewed January 31, 2013

I stayed there in May 2012 with my mum for 2 weeks. We found the hotel to be very nice. The staff were very friendly and helpful. The rooms were oversize. We were in Rooms 405 and 406, which faced the busy side and didn't find it too noisy. The windows are double glazed which stops the noise. We are planning to go back this year and will definitely stay there again.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade, Serbia
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Right in the centre”
4 of 5 stars Reviewed January 13, 2013

If you have a day or two in Vienna and want to stroll and enjoy its spirit this could be good solution! With a modest lobby and the reception desk, hotel is getting more and more interesting with every meter you are in! Nice hallways, with room tags with names of famous persons that stayed in, spacious rooms in old Viennese style. Downside is expensive 25 euro ,,sub-modest" breakfast and 35 euro parking from 23pm-11am!

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Best location in Vienna!”
4 of 5 stars Reviewed December 27, 2012

Hotel is situated half way along one of the main pedestrianised shopping streets. 5 min walk to the cathedral + subway and 5 mins in other direction to State Opera House. Stayed in a themed room which was huge and beautiful. Reception staff were friendly + helpful. Only complaint was bar prices were too high (probably why it was empty!) + breakfast was 25 euro each, but we strolled down to the opera house cafe + paid 8 euro each instead! Overall a great hotel + will definitely stay there again.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Real style and perfect location”
4 of 5 stars Reviewed December 12, 2012

This is a beautiful hotel with everything that you would expect from an old style Viennese hotel in terms of room size and furniture. It is located in the most central position which meant that we were able to visit all the main sights on foot.

I would have given it five stars but for the fact that the price of the breakfast was ridiculous at 25 euros and nothing special. The breakfast should have been included in the cost of the room. There are plenty of nice coffee shops around where we had excellent breakfast for half that price.

Having said that I would recommend this as a great base for visiting Vienna. There is free WiFi in the hotel as well.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 4 more reviews by JohnfromPinner for Vienna
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Kaiserin Elisabeth
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Additional Information about Hotel Ambassador

Also Known As:
Ambassador Wien Hotel
Ambassador Wien Vienna
Address: Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria
Region: Austria > Vienna > Innere Stadt
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#35 Romantic Hotels in Vienna
#58 Business Hotels in Vienna
#59 Luxury Hotels in Vienna
#105 Family Hotels in Vienna
Price Range: $$$
Hotel Class:5 star (5*)
Reservation Options:
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