Honestly, we're not hard to please. Give us a clean room and a hot shower and we won't complain. But we are puzzled by the raves about this hotel. Yes, the room was spacious and the bathroom more than adequate. Our room seemed to have been recently updated. And the hotel is well located vis a vis the Metro. But service was average at best. If we asked a question at the desk, we were thrown a brochure as the staff person rushed off to respond to someone else. Or we were simply pointed toward the brochure rack. Opera? Go to the Opera House. When we called down for an extra towel, we were asked why we wanted it. That one really threw us. In a four-city tour that we designed for ourselves, this hotel was the most disappointing for its service. We'll look elsewhere for warm and welcoming should we visit Vienna again. (Must give credit, though, to the desk clerk who was working Saturday night and who directed us to the Sunday service at the Cathedral for its music. That utterly sublime experience totally made up for any other dissatisfactions from otherwise distracted (and rude) staff persons!)
- Also Known As:
- Classic Hotel Vienna
- Vienna Classic Hotel
- Official Description (provided by the hotel):
- Are you looking for a hotel in the center of Vienna? Then the Austria Classic Hotel Wien is the place for you.The Austria Classic Hotel Wien is easy to reach and is exceptional because of its professional yet friendly hospitality. Its modern comfort set in charming historical surroundings makes it your prime accommodation choice for your trip to Vienna and your visit in Austria. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Orbitz, Tingo, Otel, Venere, Priceline and Agoda so you can book your Austria Classic Hotel Wien reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.