We didn't choose this hotel because we were on a tour. We have already told the tour company that it was the one place on our itinerary that really fell short. Since it was part of a package, we have no idea of the cost. So, perhaps for the cost, it's worth the inconvenience, but we were not happy.
Yes, it's near a tram stop, but that was the only positive part of its location. Our view was of a car dealership. Since Vienna is such a cultural city, being stuck way out of the city center in such a nondescript neighborhood was quite a disappointment. There was nothing enticing about the retail/business/industry area that encouraged strolling around outside.
The breakfast was OK. But, really, scrambled eggs in a juice cup? What was that about? Once again, this hotel suffered greatly in comparison to other hotels on our tour. This breakfast was barely qualified for being more than a continental breakfast, far from a full European breakfast buffet that we had other places.
The worst part for us, however, was how hot it was. We kept trying to turn our air conditioning down. The dial said it would go to 19, but it never got below 21. That's pushing 70F, and far too warm for us to be comfortable, especially at night. When we told the front desk that there was something wrong with the AC because it wasn't responding to our repeated attempts to turn the temperature down, they said, "Oh, it never gets below 20." Then we asked for a fan. They didn't have one. So, our only option was to open our huge, over-sized window, which meant we couldn't draw the drapes. Try sleeping when you're too hot and have to deal with the lights of a car dealership shining in your eyes. While this was frustrating, what really irritated us was the lackadaisical attitude of the staff. Too bad for us we weren't comfortable. We spent two miserable, sleepless nights--not something you want to experience on a long-awaited vacation.
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