We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“We enjoyed every minute” 5 of 5 stars
Review of Hotel Topazz

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Hotel Topazz to your Saves list
Hotel Topazz
4.0 of 5 Hotel   |   Lichtensteg 3, Vienna 1010, Austria (Innere Stadt)   |  
Hotel amenities
Ranked #40 of 363 Hotels in Vienna
Luxembourg
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“We enjoyed every minute”
5 of 5 stars Reviewed June 1, 2013

Others said it before: good location, a salon where you can rest after a long city walk, excellent breakfast, friendly staff, cozy beds, outstanding bathroom, ... The rooms could indeed be a bit larger - but who cares if the rest is perfect?

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

205 reviews from our community

Traveler rating
    141
    42
    18
    3
    1
See reviews for
21
95
15
27
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Vienna, Austria
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 31, 2013

You can always find your way back to the Topazz as it sits in sight of the St Stephens Cathedral, right in e middle of Vienna. Fabulous room, divine bed and pillow, a salon for the 2000's, really helpful staff and i've forgotten what I paid so clearly didn't break the bank. Great designer touches without being tricky and can't imagine anyone wouldnt love this hotel.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 30, 2013 via mobile

The hotel has excellent location.

I was aware this was a boutique hotel yet the rooms were very small and poorly distributed in terms of layout.

The a/c in our room simply did NOT work. Called down to the front desk at 1am and they came to check it out and they agreed with our assesement: the a/c was busted. Their reccomendation? Crack open a window.

If im paying for a room with a/c I expect a room with a/c. They refused to offer us any type of compensation.

Also after opening the window it was impossible to sleep since the hotel lies on a busy street filled with loud night life.

Talked to other guests and they complained of the "sauna like" rooms as well.

  • Stayed May 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhilVienna, Manager at Hotel Topazz, responded to this review, June 11, 2013
Dear coxo01,

thank you for taking the time to share your experiences during your stay in our hotel.
It is true- we are a cosy boutique hotel, a jewel in the middle of Vienna…

We are very sorry to read that the air-condition in your room was not working to your satisfaction.

We are an awarded environmentally-friendly hotel and our climate control system depends on the external temperature reader, indicating our system either to heat or cool. During your stay in our hotel the outdoor temperature was very unusual for this season, dropping and rising up to 15° degrees in a day, and the system was not able to react as quickly as it should have- no excuse but maybe an explanation. In the meantime we have adapted the programming so we are able to avoid such cases in the future.

The reproach that our hotel did not offer you any compensation for your inconvinience surprised us. For every member of our staff the satisfaction of our guests is the cardinal rule and whatever is necessary to do and we are able to do should be done. We apologize if you did´nt have had this feeling and do hope that you will give us another chance to convince you of our unique and beautiful hotel and our loving and courteous service.

Yours sincerely
The Hotel Topazz Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2013

Absolutely excellent in every way. Outstanding service, centrally located - and very stylish too. Thoroughly recommended for a break in Vienna. The whole experience has been fully thought through and designed to make guests feel at home, but pampered at the same time. Thank you very much to the staff!

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deganwy, North Wales
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2013

We have just spent four nights in the Hotel Topazz as an anniversary treat and it was perfect from beginning to end. On our arrival we were met by Aksana the receptionists,who made us so welcome,nothing was too much trouble and the advice she gave on places to go and how to get there made the whole visit perfect.
The hotel it's self deserves five stars for comfort,cleanliness and style.The service given by all the staff was perfect.The club lounge was a welcome retreat after a busy day and gave the opportunity for a pre dinner drink.The hotel could not be more central,everything seemed to be easy walking distance away.
All in all we can recommend this hotel without reservation.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 26, 2013

Hotel Topazz is a distinctively designed, "green-oriented" hotel located very near to Stephansplatz. The outside of the hotel is studded with large, oval windows-in our room this was a nice window seat. The room was relatively large and stylish and the bathroom was as well. The staff is very friendly and helpful. We did not have breakfast at the hotel, as we were able to get simple, more reasonably priced breakfast at many places very close by. The hotel provides a free mini-bar and also free coffee and other drinks and, in the late afternoon, snacks, in a "club" one floor below street level, which was a great amenity.
The location is terrific, walking distance to historical sites and also close to the station-we took the City Airport Train to Wien Mitte, and the Stephansplatz station is two stops from there.
It all made for a great visit to Vienna.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 18, 2013

I stayed in Hotel Topazz for three days, and I found a beautiful atmosphere. Just after the entrance, I was welcomed in a cozy lounge with elegant sofas. My room was a true touch of class, with an enchanting view on Stephansplatz, the heart of Vienna. The staff was very professional and with a warm attitude. Everything was stylish, and I felt at home. Don't miss the afternoon tea with sandwiches and pastries, offered from the hotel with compliments! Without any doubt, I will choose this hotel if I visit Vienna again, as I hope.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hotel Topazz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Topazz

Address: Lichtensteg 3, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #40 of 363 Hotels in Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Topazz 4*
Number of rooms: 33
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Hotel Topazz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Topazz, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.