Avoid Astra at all costs, especially the apartments. When we arrived, the hotel staff Dagmar advised us that our room had no internet (even though the pension advertises this on their website). While we were disappointed, we followed her assistant to our rooms, surprised to learn that we were being housed in the "annex". The annex meant having to go back down 2 flights of stairs, out the front door, down the street, through a second set of doors into another building, though the building, out a third set of doors, through a courtyard, into a fourth set of doors, up dirty stairs, through another locked door, into a depressing antechamber, through a cheap pressed wood door, when finally to our rooms. The slight that greeted us was shocking. The carpets were stained and dirty, the wallpaper peeling from the walls, the furniture mismatched, and the windows cracked. It truly was the ugliest place I had ever seen--worse than some slum landlord apartments I had viewed when looking for cheap housing in my youth. To make matters worse, the price was 130 euros and the hotel staff defensive and aggressive when I said that the rooms would not suite and asked whether 1) we could have another room in the main hotel or 2) leave immediately not paying. The staff responded that we had to pay full price for the first night and "good luck" in finding another accommodation given that all the hotels were booked that weekend. Luckily we found a brilliant space elsewhere. Although I don't often write reviews, I was moved to pen this one given the terrible treatment, exorbitant pricing, and appalling state of the place. Sleeping in the airport or train station would be better than this!
Location: Austria > Vienna Region > Vienna > Alservorstadt
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Ranked #59 of 106 B&Bs / Inns in Vienna
Price Range (Based on Average Rates): $
Number of rooms: 20
- Official Description (provided by the hotel):
- Enjoy your stay in Vienna in a nice and quiet guesthouse with a long tradition, that dates back to the beginning of the last century. We have been host to a multitude of satisfied customers for many years, and many of our guests keep coming back again and again.Although we are situated close to the busy city centre ,our rooms are nevertheless very quiet , and most of them face a garden, the others face a courtyard.The PENSION ASTRA is located near the University Clinic, City Hall and the City-Centre are only a couple of blocs away ... more less
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