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“great hotel” 5 of 5 stars
Review of Austria Trend Hotel Rathauspark Wien

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Austria Trend Hotel Rathauspark Wien
4.0 of 5 Hotel   |   Rathausstrasse 17, Vienna 1010, Austria (Innere Stadt)   |  
Hotel amenities
Ranked #170 of 365 Hotels in Vienna
dorchester
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“great hotel”
5 of 5 stars Reviewed yesterday NEW

just got back from Vienna on Monday stayed at Rathauspark and had a great stay loved the room (221) myself husband and 8yr old daughter very clean and good sized bathroom beds very comfy, breakfast was also good lots of choice, bar area was also good especially for a few bedtime drink great vodka lol, the hotel was in a great location walking distance to everywhere and the Christmas markets was amazing , we both said wouldn't hesitate in returning this hotel again looking for spring time next year if I can have 221 again please
the only down thing was no coffee fascilities in room
see you again next spring

Room Tip: had room 221 street view good sized with good size bathroom
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  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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462 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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scotland
Top Contributor
90 reviews 90 reviews
12 hotel reviews
Reviews in 43 cities Reviews in 43 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very convenient hotel in lovely old building for all the tourist places such as the
Hofburg Palace, the Parliament, museums etc. Our room was pretty small but comfortable and warm. Decent breakfast selection. Friendly and very helpful staff, good WiFi. Definitely recommend, good value.

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Rathauspark, Manager at Austria Trend Hotel Rathauspark Wien, responded to this review, yesterday
Dear Kate and Brian,
thank you very much for your positive feedback about your stay at our Austria Trend Hotel Rathauspark. It is a real pleasure for us to hear that you enjoyed your time with us and took the time to review your experiences.
It is our most important asset to satisfy our guests and it is a huge motivation for us to hear that we are on the right way.
We very much hope to welcome you in Vienna again soon - bring your friends and family with you :-)
We wish you a Merry Christmas and a Happy New Year,
warm greetings from Vienna,
Your Hotel Rathauspark Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 days ago NEW

I am writing this review as I spend my last night in this hotel in Vienna. I travelled here to visit the christmas markets and I am so happy I chose this hotel. We could not have asked for anything better.
We arrived here at 12 o clock, a full two hours before check in but to our delight our room was ready and we were given perfect instructions on how to get there. Our room was compact but fitted our every need. The bathroom was very spacious with a fantastic power shower and bath. I had requested a room with a bath and this was granted with no problems.
The hotel is perfectly situated for any sightseeing as the Ubahn is about a 4 minute walk and brings you evrrywhere.
And then the breakfast! ! Its so delicious and such a huge variety. There is something there for everyone.

The staff were so friendly every single time we passed reception. We will definitely recommend this hotel to anyone visiting Vienna and we hope to return.

Kate and Brian

Stayed December 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A wonderfully efficient and congenial staffer got us off to a good start - after an equally welcome connection (pre-arranged) at the airport. The grand building has a modernised interior, and we were very comfortable for four quiet nights. No tea/coffee facilities in the room was disappointing, but the bathroom was brill. Only one T.V. channel was in English. A comfortable walk to Vienna's extensive shopping streets, and, much closer, the buzz of the Christmas market. Breakie a bit pricey, but options not far away. P.S. in one cafe "English Breakfast" meant more than a cup of tea. We had to send back the whole works!

  • Stayed November 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Rathauspark, Manager at Austria Trend Hotel Rathauspark Wien, responded to this review, yesterday
Dear Aus49,
thank you very much for choosing Austria Trend Hotel Rathauspark for your stay in Vienna aswell as taking the time to review your time with us.
It is great to hear that you enjoyed your trip and that you felt welcome and comfortable at our place. For your next stay, we recommend to ask for our Executive Rooms offering tea/coffee making facilities free of charge as well as free alcoholfree drinks in the minibar for even more service.
We would be happy if you visit us again from Down Under and look forward to welcoming yo again here soon.
Best regards from Vienna,
Your Hotel Rathauspark Team
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Zagreb, Croatia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 6 days ago NEW

reception staff was rude and unpleasant. during my stay here, lift was broken, so you would have to take your stuff up to 6th floor or wait for somebody to bring your bags. entrance to the rooms are after 14h and if you come earlier you can only wait in the lobby

Room Tip: avoid hotel in all
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  • Stayed December 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Rathauspark, Manager at Austria Trend Hotel Rathauspark Wien, responded to this review, yesterday
Dear vexum,
thank you very much for choosing Austria Trend Hotel Rathauspark for your stay in Vienna and for taking the time to review your stay. We are deeply sorry to hear that your time with us was not as expected.
We regret that our elevator was broken on one evening during your stay. You can be sure that we did everything to fix the problem as quick as possible and furthermore our reception staff assisted all our guests with luggage aswell as offered to use our second "staff" elevator to come to the upper floors.
It is very important for us to treat every guest with very high respect and do everything for our guests' comfort and we regret that you got a totally different view from our services. Please be sure that we will use your feedback for further improvements.
We hope to get the chance to welcoming you in our hotel again to show you our efforts.
Kind regards,
Your Hotel Rathauspark Team
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AMSTERDAM
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

So Austria Trend hotel Rathauspark, should you go or not? Well, look it is not a palace! But rooms are ok and quiet. THE scam is in their so called best price guarantee. I stayed there a couple of times for 80-100 euro in an excutive room, breakfast included. This however it was 125 euro for a standard room while I saw on the same day 90 on the internet. My colleagues booked the room and they send at least 50 guests there every year. The booking department of the hotel said that this price difference was due to an agency still having rooms for a lower price, I understand it then should not advertise on your website with best price guarantee should you!!! But okay, 35 euro more, I did not want to argue. Then they said breakfast extra at 16 euro if you please. How dare you I said, because you make my colleagues already overpay (this as a thank you for sending the quest to your hotel) AND THEN you are greedy again, by asking extra for breakfast. So my advice book this hotel through the internet by using a hotel search engine that combines the several website and then you get the best price. The hotel itself is okay. But greed should not pay out.

Room Tip: Do not book this hotel directly
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  • Stayed December 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delray Beach, Florida
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I just got back from Austria, after 6 days in Vienna, staying at the "Austria Trend Hotel Rathauspark".
The hotel is rather old but the lobby is well maintained, which I cannot say the same for the room. We were given a room on the first floor, to my request; it had a large bathroom with a comfortable shower/tub (I requested this particular feature because in other traveler's reviews the showers in this hotel were reported as small and narrow).
The room was well kept and the beds (two doubles? placed together side-by-side) were a little hard, for our comfort. The carpet looked old and had stains in some areas; otherwise the room and bathroom were clean.
This hotel is only three blocks from Rathausplatz (City Hall) where one of the biggest christmas market is; it's a 10-min walk to the Maria-Theresien-Platz (with its art and natural history museums) and the Opera. A few blocks beyond the Opera is St Stephan's Cathedral, close to the shopping and dinning centers of Vienna.
Don't expect luxury at the "Austria Trend Hotel Rathauspark", but its reasonably priced and close to Vienna's city center and its main attractions.

Room Tip: Ask for room with big shower/tub.
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Rathauspark, Manager at Austria Trend Hotel Rathauspark Wien, responded to this review, 6 days ago
Dear bdkmd8,
thank you very much for beeing our guest during your visit to Vienna aswell as taking the time to review your stay at Austria Trend Hotel Rathauspark.
It is always helpful for us to receive feedback from our guests to currently improve our service and quality. We are happy to hear that you recognised our new Lobby and Bar area, that was renovated in May this year. Furthermore, new carpets, wall painting and necessary maintainance works in our guest rooms are planned very soon as it is important for us to currently maintain our beautiful hotel and historic building.
We hope that you will be our guest again soon so that you can see the new improvements done.
In the meantime we send best regards to Florida,
Your Hotel Rathauspark Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Austria Trend Hotel Rathauspark Wien

Address: Rathausstrasse 17, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#110 Luxury Hotel in Vienna
#114 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Austria Trend Hotel Rathauspark Wien 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
Austria Trend Vienna

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