We stayed here for 4 nights. The rooms are OK, clean, freshly renovated. The staff it was one of the nicest and kindest of all our stay in Vienna. Helpful, professional and kind. Now a few problems - no air conditioning in the rooms, but are ventilators, which in 34-35 degrees are not really helping anymore, especially when you have a room which is facing the yard and you can not keep open the windows because of privacy(you can see the neighbor....). Our fan in the room had a strange noise when we took over the room, we spoke with the reception clerk and they replaced it immediately, more than that we asked for a spare one and without any problem they gave us. This is one major problems with the hotel. Another issue which happened it wad that our fridge was not cooling. The temperature of the water from the fridge was the same like of those from the room. We called the reception again and the technician came the next day, giving the explanation, that the fridge needs time to cool down, because of the heat and is nothing they can do. It was just broken the fridge and they did not want to mess with it. So we left the thing without asking again or do something in this regard, anyway we were mostly to sleep or take a shower in the room.
Breakfast I can not say anything, we did not take the rooms with breakfast, we are not breakfast eaters. But in the morning it is next to the reception, free of charge, coffee, milk, cold water and if you will ask I am sure you can get tea as well.
I can recommend this hotel to everybody, anytime, except the season with big heat, unless somebody likes to sweat all the time:) I understood from frau Brigitta, the reception clerk, that the upper floor, which was built not long time ago has A/C. So for those who want the rooms in the heat of summer try to get rooms there.
All together it was a nice stay, I guess if we return to Vienna, we would choose again this hotel. (except the summer)
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