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“Great location!” 5 of 5 stars
Review of Pertschy Palais Hotel

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Pertschy Palais Hotel
3.5 of 5 Hotel   |   5, Habsburgergasse | 1010 Vienna, Vienna 1010, Austria (Formerly Pension Pertschy)   |  
Hotel amenities
Ranked #154 of 363 Hotels in Vienna
Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great location!”
5 of 5 stars Reviewed January 1, 2014

We booked 2 rooms (a 3 person room and a 1 person room) for the week of Christmas. The 3 person room was HUGE. The 1 person room was tiny. The location was fabulous. Breakfast daily was very good also. The hotel surprised guests with children there over Christmas with a small decorated Christmas tree in their room. They recommended superb restaurants. The internet was better in some rooms than others. Overall, we highly recommend this hotel and would go back.

Room Tip: The quietest rooms are those facing the courtyard however, there is an interior balcony on each floo...
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PertschyLicia, Guest Relations Manager at Pertschy Palais Hotel, responded to this review, January 13, 2014
Dear Torry 2007,
Thank you for your kind words! I'm thrilled to hear you enjoyed your experience with us and the "Christmas present": every year all families with children staying at PERTSCHY HOTEL during Christmas time, become a personal Christmas tree directly in the room as a part of our individual guest service. I'm happy we succeed in making your stay a memorable one and hope to welcome you back soon! By the way..we also have "Easter presents"!
With best regards
Dr. L. Pertschy
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321 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Murmansk, Russia
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 27, 2013

the hotel is really nice, charming with its vintage looks.
the personnel is friendly, there are maps, postcards and free coffee available in the lobby.
in the room i opened the window an heard the horses passing by, which was very comforting in my opinion. the room was light and spacious, tidy and there were wrapped biscuits on the pillow.
breakfast was quite decent.
the only unfortunate thing was a bad wireless, which kept disconnecting all the time.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PertschyLicia, Guest Relations Manager at Pertschy Palais Hotel, responded to this review, January 13, 2014
Dear Jevgenia,
First of all I feel honored that you chose PERTSCHY HOTEL as your residence in Vienna and appreciated the opportunity of living in an old Palace: its location, charm and historical flair. I hope you had a safe journey home and would be delighted to welcome you back.
With best regards
Dr. L. Pertschy
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Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 30, 2013

Three of us stayed here for three days and even though it is old fashioned we found staff very helpful. The room we stayed in was big and warm. could do with a bit more storage for clothes. It was very central to many sights shops and Christmas markets. If i was going back to Vienna would definitely stay in this hotel.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PertschyLicia, Public Relations Manager at Pertschy Palais Hotel, responded to this review, December 9, 2013
Dear Mary F.

I thank you for your lovely feedback and sharing your impressions with other travelers. I agree with you: Living in a Palais dated 1723 surrounded from the most historical sites of the city is really a unique experience. I hope you had a good journey back home and would be delighted to welcome you back as guest.
Best regards
Dr. L. Pertschy
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Senior Contributor
49 reviews 49 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 25, 2013

The location was excellent. The hotel looked like it was an antique piece. The staff was very helpful with everything. Very comfortable bed, I didn't want to get up. The rugs in the room and the bathroom looked very old and worn off.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PertschyLicia, Public Relations Manager at Pertschy Palais Hotel, responded to this review, December 9, 2013
Dear Absucan!
thank you for your kind comments! We are happy that we could make your stay a comfortable one and you enjoyed the privileges of our private hotel in the imperial centre of Vienna .
We hope you had a good journey home and would be delighted to welcome you back in Pertschy Palais Hotel.
With best regards
Dr. L. Pertschy
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Windsor, United Kingdom
Top Contributor
297 reviews 297 reviews
44 hotel reviews
Reviews in 67 cities Reviews in 67 cities
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed November 5, 2013 via mobile

In a small side road just-off Stephanplatz. Although it is in a strange, old building, it is atmospheric and charming.

If you don't mind oldies it is a good place to stay. Better for families than it is for business. Nice staff, descent prices, good breakfast.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PertschyLicia, Public Relations Manager at Pertschy Palais Hotel, responded to this review, November 13, 2013
Dear guests,
we thank you for sharing your Vienna experience with other travelers..
Great that we could make your stay a memorable one!
We hope you had a good journey home and would be delighted to welcoming you back soon.
With best regards
Your team PERTSCHY PALAIS HOTEL
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Munich, Germany
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 28, 2013

This hotel was recommended in a travel guide written by someone whose recommendations I've often been pleased. We selected a Deluxe Double room and were very pleased. The high ceilings, fireplace, chandelier and very comfortable bed were beyond our expectations. I've never slept better in a hotel.

The location is close to everything and absolutely ideal. The directions on the website from the UBahn to the hotel were perfectly correct and it was such a short walk I highly recommend taking the UBahn.

We were very pleased with the breakfast and felt the variety and quality were spot on. We will be back and will stay here again.

We also found the staff very friendly and helpful. It's a unique property and I we enjoyed it very much.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PertschyLicia, Public Relations Manager at Pertschy Palais Hotel, responded to this review, November 13, 2013
Dear guests,
we thank you very much for your lovely words.
The feedback of our guests shows us that we are on the right way and motivates us as a team.
Our Deluxe double rooms with their authentic fully restored fireplaces, their high ceilings and their chandeliers make every stay a unique one.
We hope you had a good journey home and we are looking forward to welcoming you soon again.
With best regards
Your team PERTSCHY PALAIS HOTEL
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El Paso, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 19, 2013

We chose this hotel because they were able to accommodate our group of 5 adults in one single and two double rooms. Hotel staff was very helpful even before we arrived, they answered many questions via e-mail. Upon a tiring late arrival, we were impressed by the location. Then, we walked in. The pictures we had seen didn't quite match what was expected. After a good night's sleep and enjoyable breakfast, the building's old world charm was recognized. It needs some care, but the location makes up for it. You are walking distance from just about everything.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PertschyLicia, Public Relations Manager at Pertschy Palais Hotel, responded to this review, November 13, 2013
Dear guests,
We thank you for taking time and sharing your experience with other travelers.
We are happy that we could make your stay a comfortable one and that you enjoyed the privileges of living in an ancient Palace in the heart of Vienna matched with our personalized service and facilities.
We hope to welcome you back soon and remain
with best regards
Your team PERTSCHY PALAIS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pertschy Palais Hotel

Address: 5, Habsburgergasse | 1010 Vienna, Vienna 1010, Austria (Formerly Pension Pertschy)
Location: Austria > Vienna Region > Vienna
Amenities:
Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Airport Transportation
Hotel Style:
Ranked #154 of 363 Hotels in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pertschy Palais Hotel 3.5*
Number of rooms: 55
Official Description (provided by the hotel):
Imperial feeling at PERTSCHY Your cozy downtown-hotel in Vienna The charming private managed hotel is located in a stately baroque palace in the historical centre of Vienna. Its amazing location allows you to have the main sightseeings in a walking distance: St. Stephen Cathedral, Hofburg, Spanish Riding School, Albertina and the State Opera. Here you will find 55 tasteful rooms which have been furnished with a great deal of attention to detail and a modern **** standard. All the rooms are accessible by elevator and equipped with bath/ shower, toilet, minibar, phone, satellite TV and wireless Internet. This small exclusive hotel captivates you at least thanks his Viennese breakfast buffet selection and its excellent service. Experience austrian tradition and perfect hospitality at Pertschy Palais Hotel. ... more   less 
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Also Known As:
Pension Pertschy Hotel Vienna
Pertschy Hotel Vienna

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