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“Loved the Hotel Austria” 5 of 5 stars
Review of Hotel Austria

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Hotel Austria
3.0 of 5 Hotel   |   Am Fleischmarkt 20, Vienna A-1010, Austria   |  
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Complimentary bottle of wine
Ranked #34 of 363 Hotels in Vienna
Hendersonville, North Carolina
Top Contributor
88 reviews 88 reviews
23 hotel reviews
Reviews in 44 cities Reviews in 44 cities
52 helpful votes 52 helpful votes
“Loved the Hotel Austria”
5 of 5 stars Reviewed January 23, 2009

We were extremely happy with our five-day stay at Hotel Austria. The location was excellent -- a short walk to St. Stephen's in downtown Vienna or to the Schwedenplatz U-bahn stop. The staff were all friendly and spoke excellent English. Breakfast was included in the room rate and was very comprehensive -- a good selection of cold meat, cheese, rolls, yoghurt, cereal, etc. as well as a warm food selection of eggs, bacon and sausage. Our room was beautifully furnished, large, quiet, and the bathroom was spacious. We recommend it wholeheartedly.

  • Liked — Our room
  • Disliked — Nothing -- everything was excellent
  • Stayed January 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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687 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas TX USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2009

As part of a Christmas-New Years trip to Austria, our families (ourselves, our three children and their families (8 grandchildren), and the parents of a daughter-in-law converged on the Hotel Austria during the days prior to Christmas, occupying 5 rooms. The hotel while not used to a party of this size was very accommodating. Our rooms were comfortable. The hotel was child friendly. The breakfasts were excellent. The hotel was warm and comfortable despite the outside chill. The front desk especially Piero and Klaus were exceptionally helpful and patient. The location is excellent. The value was excellent. The only negative was the inability of a bus we had arranged to take us to Bad Gastein, Austria to pull up to the hotel (streets to narrow to permit) but everyone was very helpful in setting up a nearby alternative pickup point.

  • Liked — Helpfulness of front desk
  • Disliked — Steps to the elevator
  • Stayed December 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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USA
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 17, 2009

It has been said before, but the hotel is at the best location ever. It is a block from Schwedenplatz, where the bus from the airport drops off and departs, and also where many trams and the metro station are. The street itself is quiet but extremely convenient, including a SPAR grocery store.

The staff was beyond helpful. They gave us great maps and directions, and even printed itineraries for us when we asked about train timetables. Last but not least, the hotel provides these great huge umbrellas for any days with drizzle. The rooms are very big and tasteful. We really felt at home at "Austria," and we are certainly coming back next time we are in Vienna.

  • Liked — Location and staff
  • Disliked — nothing
  • Stayed December 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 10, 2009

We are a family of five and chose to stay at the Austria Hotel before Christmas based on the reviews we read on Tripadvisor and we were not dissappointed.
We booked a double and a triple room for five nights.Both our rooms were very comfortable and clean with all the required facilities.
The hotel is in a great position for exploring Vienna. It is close to all the sights and being tucked away down a side street is an advantage. As a family we enjoy walking as much as possible to all the sights to get the "feel" of a city and this hotel is ideally positioned.
The big plus with this hotel is the staff. We booked direct with the hotel and all our emails were promtly answered. The booking process is simple and clear and the front desk staff organised our airport transfers and were very helpful with their advise on where to find good restuarants and directions to the many Christmas markets which were on at the time.
We arrived at the hotel mid morning with normal check in being at 2pm. After our long flight from Australia we were extremely happy that the hotel had prepared one of our rooms ready for our use so that we could shower and rest whilst the second room was prepared. This we really appreciated by all of us.
The buffet breakfast is very good and again the staff here were very helpful and polite.
Vienna is a beautiful city which we will defintely visit again and we will be certainly staying at this hotel again.

  • Liked — Location, quality for money and friendly staff
  • Disliked — Nothing
  • Stayed December 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Top Contributor
96 reviews 96 reviews
42 hotel reviews
Reviews in 43 cities Reviews in 43 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed January 6, 2009

We have just returned from a lovely stay at hotel Austria over New Year. We were a party of 5 with 3 rooms, all of which were excellent. The hotel facilities were just as described and the staff were very friendly & helpful.
The location was very central, near to trams & tube and round the corner from the airport coach.
The breakfast buffet had a really good choice & was replenished frequently, warm, perfect soft boiled eggs, lovely.
Although the hotel was fully booked there was never any noise heard from other guest rooms or corridoors which is unusual. Maid service was attentive, even on New Years day. Our TV had no reception at all when we arrived, I mentioned it to a staff member on my way into breakfast and asked for ot to be looked at some time during the day if possible. When I arrived back from breakfast it had already been sorted, excellent service.
We would highly recommend this hotel and will use it again next time we visit Vienna.

  • Liked — comfortable & friendly hotel & great location
  • Disliked — loved it all!
  • Stayed December 2008, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Top Contributor
67 reviews 67 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed January 5, 2009

Just off the main trail up a quiet side street, the Hotel Austria is in an ideal place for exploring Vienna. 5 minutes gentle stroll from St Stephans and the U-Bahn/tram/bus network.

We arrived very late at night and were tired, so were especially appreciative of the simple check-in, the girl on the reception desk was friendly, spoke impeccable English and was very helpful (a trait common of ALL staff we came into contact with)

Don't let the star rating fool you, this place punches way above it's weight. The rooms are of a good size, with clean, comfy beds and all the facilities that you would need (a reasonable hairdryer, a kettle and a safe). Breakfast is adequate comprising of fresh breads, fruit, meat and cheese. Not an exhaustive choice but enough to get you going in the morning.

The only downside is that the windows are not properly double-glazed, which means that outside noises are not blocked out. This is not a huge problem as the hotel is at the end of a very quiet cul-de-sac, but if you are a light sleeper you may struggle to get a sleep-in. Having said that, this is seriously the only thing I can think of which was less than excellent and could be easily resolved by requesting a room which overlooks the inner courtyard.

If you are looking for friendly, informal hotel, that is perfectly located for taking in the sights then you will be hard pushed to beat the Hotel Austria especially at this price point.

  • Liked — location
  • Disliked — n/a
  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
1 review
5 of 5 stars Reviewed January 3, 2009

This is an excellent hotel, within walking distance of St. Stephen's Cathedral, transit and many sights. I was able to walk almost everywhere I wanted to go. The breakfast buffet was enormous and very good and the hotel was lovely and clean and the staff were friendly and helpful. I will definitely stay here again next time I am in Vienna.

  • Liked — Good value
  • Disliked — Can't think of anything
  • Stayed July 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Austria

Address: Am Fleischmarkt 20, Vienna A-1010, Austria
Location: Austria > Vienna Region > Vienna
Amenities:
Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Airport Transportation
Hotel Style:
#32 Family Hotel in Vienna
#35 Romantic Hotel in Vienna
#79 Business Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Austria 3*
Number of rooms: 46
Official Description (provided by the hotel):
Hotel Austria is right in the middle of the historical Old City of Vienna, a short walking distance from St. Stephen's Cathedral, a few minutes away from the Vienna State Opera, the Hofburg and the famous shopping streets. Check-in into one of our 46 comfortable and peaceful rooms, equipped with free wireless LAN (WI-FI) hotspot, phone with mailbox, minibar, tea and coffee making facilities and most of all, a uniquely individual ambience! ... more   less 
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Also Known As:
Austria Hotel Vienna
Austria Vienna

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